While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software company

Written by the company

Dineplan specializes in providing a Cost-Effective, Multilingual, and Intuitive Complete Software Suite for all types of restaurant formats and food outlets. we are committed to accelerating the restaurant industry with simplified operations, and increased ROI through our cloud-based software solutions Our Restaurant Management Software Solution Suite streamlines restaurant operations, trusted by well known restaurants chains like Hard Rock Cafe, Paris Baguette, Pizza Hut, Texas Kitchen, and Pepper Lunch, along with 15,000+ outlets. Ready to take your restaurant to the next level? Explore how Dineplan helped 2000+ restaurants to achieve remarkable success. Start today on Dineplan.net!


Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful product

Awful product, trying to set up GA4 tracking & Google Tag Manager. Every time I input the code, it saves and then nothing happens, not GA4 or GTM code on the website. I've asked my colleagues to check and when they do, they don't even see any code on there at all! Asked support what is going on and they said they know about it, but it's not a priority!!! How can tracking online bookings not be a priority for a online bookings business! ridiculous.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! I made a Hazendal restaurant reservation online and was forced to pay the 'refundable' booking fee, after numerous emails to Dineplan and Hazendal wine estate Im still R200 short. Never to use again!

7 March 2024
Unprompted review
Rated 4 out of 5 stars

DinePlan POS Restaurant Management…

DinePlan POS Restaurant Management Software has truly been a game-changer for our restaurant. As a restaurant manager, I can't emphasize enough how valuable this software has become to our operations. From reservation management to table assignments and even keeping track of customer preferences, DinePlan has streamlined our processes in a way that's both efficient and customer-centric.

5 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look