Dinney Clarkson logo
Visit website

Dinney Clarkson Reviews 5

•
TrustScore 4 out of 5

4.1

Fashion accessories shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Fashion accessories shop

Written by the company

British premium accessories brand founded in 2019. Offering luxury minimalistic designs at modest prices. Sold to many countries around the world.

Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very versatile, well designed watch

The watch is so well designed with high quality parts and such amazing little details, including the packaging, that shows how much thought went into it — especially the clasp or the strap mechanism.
So far I’m loving how versatile it is and how it goes well with any occasion, work, dinner dates, “going out-out”, the two straps I got, one leather and one metal helps it transition so seamlessly so I keep reaching for it out of all my time pieces.
I would highly recommend!

4 October 2024
Rated 5 out of 5 stars

Great Quality Watch from up and coming brand

I bought a watch for my boyfriend for our anniversary, and it's absolutely brilliant
- It's great quality, and he loves it (been wearing it since receiving the gift)
- The strap is adjustable to fit larger wrists whilst still being strong

I'd highly recommend Dinney Clarkson watches, especially as they are very good value for money for watched of this quality.

13 July 2024
Rated 5 out of 5 stars

Amazing discount and I loved the…

Amazing discount and I loved the jewellery when it arrived! I ordered a bracelet set in pink and rose-gold which looked beautiful on and very dainty and delicate. Delivery was prompt and great communication from the team; thank you!

27 April 2021
Unprompted review
Rated 1 out of 5 stars

Item I ordered was a stag jewellery…

Item I ordered was a stag jewellery holder, which was £20 plus p&p

The plastic was cheap looking and was not as stated. Material was see through on the bottom , didn’t look like advertised

On trying to return , they tried to take £10.00 for stock return, I was still within my 14 day return period

Not very good customer service

26 April 2021
Dinney Clarkson logo

Reply from Dinney Clarkson

Thank you for taking the time to share your experience with us. We appreciate your feedback and would like to address the concerns you've raised.

First and foremost, we sincerely apologise for any confusion. We want to assure you and our customers that we do NOT impose any restocking fees on returns made within the specified return period. Your satisfaction is of utmost importance to us, and we strive to make the return process as seamless and hassle-free as possible.

Additionally, we would like to clarify that we offer FREE worldwide shipping on all our products. It appears there may have been a misunderstanding in this regard, and we apologise for any confusion it may have caused.

Regarding the quality of the product you received, we are genuinely sorry to hear that it did not meet your expectations. We take pride in the quality of our items and aim to provide accurate product descriptions to ensure our customers make informed purchasing decisions. Our brand has fully transitioned into a private brand, keeping all production in-house to maintain consistently high quality. Your feedback is invaluable to us, and we will use it to improve our services.

At Dinney Clarkson, we are committed to providing exceptional customer service and ensuring our customers are completely satisfied with their purchases. We regret any disappointment or frustration you experienced and would like to extend our sincerest apologies.

If there's anything else we can do to address your concerns or if you have any further feedback to share, please do not hesitate to contact our customer service team. We are here to assist you in any way we can.

Thank you once again for bringing these matters to our attention. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

Warm regards,
Dinney Clarkson Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look