Dino Decking Reviews 

5,359
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,465 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting its sturdiness and appealing appearance once installed. Many highlight the efficient and superfast delivery, often arriving quickly with helpful drivers who communicate well. Reviewers also commend the staff for their exceptional helpfulness and pleasant demeanor, making the ordering process smooth. However, some customers noted product inconsistencies, with items arriving damaged, having missing parts, or mismatched colors. A few others mentioned delivery issues, such as unhelpful drivers with placement or unloading, and broad windows or lack of prior notification.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on product, with many reviewers praising the quality, ease of assembly, and... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the excellent and amazing... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and pleasant... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and simplicity of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, prompt responses and lovely Morgan who made things happen. A delay in parts out of stock was explained to us and an apology , however, these things happen and credit to Dino for being u... See more

Rated 5 out of 5 stars

Communication was great, delivery quick and easy with driver calling 1hr before to give arrival time. All in all straight forward process from start to finish which is a joy these days. Product is unr... See more

Rated 5 out of 5 stars

Great purchase experience dealing with Shaun at DD followed by superb delivery and finally ease of assembling my 76 foot fence . The result looks absolutely brilliant and job was completed in just... See more

Rated 5 out of 5 stars

Dino’s customer service exceeded all expectations! Everyone I spoke to was helpful and nothing was too much trouble. From the initial enquiry, to next day delivery, even the delivery guy was lo... See more


Company details

  1. #23 of 112 best companies in Building Materials Supplier

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(5,359)

1,463 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful on the phone

Very helpful on the phone, dealt with quickly, delivery was next day, the fence is absolutely incredible, very impressed, have ordered some more and neighbours have as well! Thank you! ,

25 June 2026
Rated 5 out of 5 stars

After being let down by another company…

After being let down by another company it was great to deal with a company who respects their customers. When I ordered the original materials late Tuesday they had it at my door on Friday morning @ 7 am. Ordered more following Wednesday got delivered @ 7.15 on Friday .Fantastic customer service

24 June 2026
Rated 5 out of 5 stars

Nice samples ,information more important no hustling.

Saw this company advertised read reviews and sent for sample pack...not for decking but for composite fencing... samples arrived beautifully presented with information very quickly..no pressure selling.. seriously looking to make contact for free quote.. once sorted a few outstanding things..
I would recommend this company as service so far been 100% ...

20 June 2026
Unprompted review
Rated 3 out of 5 stars

3mm Decking Fixings

Great product and works well with the grey colour decking. However, only got 96 in the bag, then was told to reorder another 100 and I only need 98 in total.

29 June 2026
Unprompted review

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