I accidentally added the perfume to my cart twice instead of once. Can I quickly cancel or modify the order? No, which is understandable. After receiving the 2 perfumes, can I initiate a return... See more
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We are a 501 c3non-profit organization that helps college students. Numerous of our students have mentioned the tremendous quality of your products. Would you be able to donate some to our cause.... See more
This review is not about Dior products, but about their US web site. No matter how many credit cards I used, or how many times I edited my billing address, I was unable to place an order. Always was... See more
I love their skincare products and makeup. Used to buy them through Sephora but prefer to get them from Dior directly for the membership perks. Just reached Platinum status and my gift has shipped. Fo... See more
Company details
Information provided by various external sources
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: customerservices@dior.com .
Contact info
19 EAST 57TH STREET, 10022, New York, United States
- 877-903-4671
- customerservices@dior.com
- dior-us.com
3.1
Average
15k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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True luxury
Shipped immediately, packaging was beautiful. True luxury experience! The products are exquisite as usual.
1 December 2020
I always appreciate the way you handle…
I always appreciate the way you handle your business, beautiful, classy, detailed, and on time. Thank you for making me smile with satisfaction. Thank you!
Aryan
1 December 2020
Sub par service
A part of my order, although free article, was missing. Sent a message to customer care on the website but did not get a response.
1 December 2020
best quality fast shipping
1 December 2020
The Ultimate Gift
I have been shopping from a variety of places, and frankly I was blown away with the House of Dior presentation. Nice to see they are still very French, very classic and chic. My days are hectic. It's great to be pampered! I am certain that Dior's attention to detail and gorgeous packaging does not go unnoticed. So go ahead and treat yourself.
1 December 2020
I love the scent from Dior
1 December 2020
Magnificent products!
I love Dior products. They are chic, high-end, and elegant. I'm always looking forward to their new products.
1 December 2020
Amazing packaging
Amazing packaging. Makes the gift worth it. You can tell when a brand puts in the extra effort, and now I understand why Dior has an amazing reputation. Thank you.
1 December 2020
Highly recommend
Very easy to order online. Delivery was quick. It arrived in a Dior gift box with a ribbon and tag. First order with Dior and done because of their continued support of Johnny Depp. Sauvage smells phenomenal. Thank you Dior! Abuse knows no gender and men can be victims too.
1 December 2020
Really enjoy this product and the…
Really enjoy this product and the packaging was impeccable. Thank you
1 December 2020
Better than going to the store buying…
Better than going to the store buying one make me feel money was spent well the way y’all package the product
1 December 2020
I lOVE DIOR!!!
High quality!
Fantastic presentation (advertisement, package, etc.)!
Fast shipping!
Best gift!
1 December 2020
Dior forever has me as a customer
Dior forever has me as a customer. Elegant as always.
1 December 2020
Quick shipping cute box.
1 December 2020
Delivery was prompt
Delivery was prompt, and the package was lovely. Most important, I received the product I ordered.
I thought I was getting TWO free gifts, but I received only the one fragrance sample. Unless the discount card for next purchase was considered the second gift.
30 November 2020
love this natural looking foundation
30 November 2020
I'm very happy with my gift set
I'm very happy with my gift set. It smells even better than I thought it would and was delivered on time.
30 November 2020
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