Je suis néerlandais et j'ai tenté de souscrire une assurance auto. J'ai communiqué à plusieurs reprises les détails de mon historique de sinistres, mais on m'a imposé un contrat avec la prime la pl... See more
Company replied
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Je suis néerlandais et j'ai tenté de souscrire une assurance auto. J'ai communiqué à plusieurs reprises les détails de mon historique de sinistres, mais on m'a imposé un contrat avec la prime la pl... See more
Company replied
Cette compagnie d'assurance fonctionne entièrement en ligne. Il devrait donc être possible de demander des modifications de contrat par ce biais, et non uniquement par téléphone. D'autant plus que je... See more
Company replied
My earlier 1 star review was clearly a mistake. Canceling or stoping a car insurance is not something you should do in France. It was clearly a mis communication between my new assurance and the direc... See more
I have recently, unfortunately, had to claim for a windscreen replacement. I have a complimentary insurance that requires proof of my insurance and a letter or email from Direct Assurance to reclaim... See more
Leader de l'assurance en ligne. ✔️Assurance auto, moto, habitation et santé ✔️Simulation de devis gratuit et souscription en ligne.
France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
its a goog website and its easy for us to make rhesimulation and its very useful.
Obtention d'un devis rapidement mais incomplet (franchises??)
Surtout surtout ne leur faite pas confiance, ce sont des escrots. J'étais avec eux pendant des années, et quand j'ai eu un sinistre ils ont tout fait pour ne pas me remboursé.
You really should not trust them, and if you are with them then you should move to another insurance company. I have been with direct assurance for years and when I had a burglary in my flat, they inspected every possibility in order not to pay.
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