Direct2Compensation Reviews 154

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a 15 minute constructive discussion with Justin who was very helpful, listened and emphatic. He gave me some useful tips that would strengthen my case. He was honest and upfront on the mer... See more

Company replied

Rated 5 out of 5 stars

Top class service, when I was left in the lurch by another reputed solicitors firm who decided to cancel my retainer because I was asking them all the tough questions, Ian stepped in and found me the... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful, genuine and kind people. The whole process of reporting a claim, to the case being managed and passed onto the legal team was smooth like butter. I couldn't have been happier with t... See more

Company replied

Rated 5 out of 5 stars

Had a very swift response the same day and Justin was very helpful in the initial conversation. This was swiftly followed up by Ian who helped me both by email and text through the initial stages to... See more

Company replied

Company details

  1. Personal Injury Lawyer
  2. Lawyer Referral Service
  3. Legal Services

About Direct2Compensation

Written by the company

Direct2Compensation is an established No Win No Fee personal injury claims company.

With 28 years' experience they provide expert, honest advice to help people claim compensation after a non-fault accident.

Working with some of the UK's leading law firms, Direct2Compensation assist you through what can be a scary legal minefield, explaining things in simple terms that make sense.

Their friendly team gives you the confidence to make a claim and get the justice you deserve.

Services

Direct2Compensation can advise you of your legal rights if you’re thinking of making work injury claim, and how to claim compensation whilst maintaining a good relationship with your employer.

They can let you know if you have a valid claim for a slip or fall due to company or council negligence. Including pavement trips, falls in shops and supermarkets, plus slips on ice and snow.

They handle all types of road traffic accident claims, including hit and runs, being injured on a bus, or as a cyclist or pedestrian.

If you've been injured in an accident that wasn't your fault, they are experts at helping you to prove liability and claim successfully.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 5 out of 5 stars

Very good service I would use these…

Very good service I would use these again thank you Ian Morris x

15 February 2024
Direct2Compensation logo

Reply from Direct2Compensation

Thank you - we're really pleased to have been able to help. Please contact us at any stage if you have any queries or need any further help.

Rated 5 out of 5 stars

Head to Direct2Compensation and save yourself the stress

I wrote an email to Direct2Compensation asking for advice and guidance regarding a long drawn out insurance claim that I was trying to bring to a conclusion myself; but I felt I was being ignored and the claim seemed to be never ending.

The response that came from Mr Ian Morris of Direct2Compensation was quick and informative. Mr Morris guided me through my concerns; answered my questions in an honest and professional manner.

Not only was I given professional guidance I was also offered the company’s services should I decide I needed them.

No hard sale, just honest to goodness professionalism. I just wish I had known 18months ago of the stress making a claim on my own would cause me. I most certainly would have contacted Mr Morris at Direct2Compensation at that point therefore saving myself 18 months of anxiety and stress.

31 January 2024
Unprompted review
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Reply from Direct2Compensation

Thank you for your very kind feedback. We genuinely do try to ensure that our clients and those making enquiries feel valued and able to obtain the information they need to feel confident about making a claim or understanding what is happening in a claim that they have made elsewhere.

If you need any further help, please do not hesitate to contact us.

Rated 5 out of 5 stars

Exceptional service

I would like to express my sincere and heartfelt appreciation and gratitude to Ian for your highly professional and competent services.

18 December 2023
Rated 5 out of 5 stars

Exceptional …

Since the submitting form on the website, I have met with full professionalism, understanding and respect from Ian. The whole process has been smooth, apart from one bit which has been resolved by Ian within hours and has not been Direct2Compensation fault. Full explanation given by Ian. Great communication and exceptional customer service and knowledge of Ian. My case is now with solicitors firm.

I’d give more stars if it was possible..

I will recommend Direct2Compensation to family and friends as well as I fully recommend Ian and the services provided by Direct2Compensation to anybody who may be looking for help with making personal injury claim.

14 December 2023
Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient. Easy to talk to and you have been very patient with me, as I'm having concentration problems and have headache and painful arm at the moment. My brain is foggy as well. I can recommend anyone to use this company.

7 December 2023
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

I contacted Ian Morris at Direct2Compensation to help with regards to an accident on my bicycle. I was worried about making a claim as I had no idea what to do or who to contact. Ian Morris was great and the perfect person to talk to, he explained what would need to be done, and what information I would need to provide. He also recommended a trusted and efficient solicitor to take on my case. After receiving several complicated forms from the solicitors Ian was more than happy to go through them with me and explain in layman's terms what parts related to me etc.
It has made the whole experience a lot easier and has saved me lots of time and worry. I cannot recommended Direct2Compensation enough!

22 September 2023
Rated 5 out of 5 stars

Hit by a car

I found you to be very prompt. I also felt at ease speaking with both Ian and Martin. I wasn't going to put a claim in but I'm glad that I have chosen direct2compensation and will advise anyone to use this company

1 December 2023
Rated 5 out of 5 stars

In an era where exceptional customer…

In an era where exceptional customer service can be rare, Ian's commitment to excellence stands out. His professionalism and proficiency have left a lasting positive impression, and I feel compelled to convey my gratitude.

I believe that outstanding performance should be acknowledged, and Ian's efforts certainly warrant recognition. Please convey my heartfelt thanks to Ian for his brilliant work, and I hope that his dedication to providing exceptional service is celebrated within your organization.

Thank you once again for the excellent support, and I look forward to recommending Direct2Compensation based on the remarkable experience I had with Ian.

20 November 2023
Rated 5 out of 5 stars

Speedy and efficient

I would definitely recommend from the first contact with Ian he was easy to talk to and he explained things very clear and precise for you to understand service and communication was on point thank you Ian.

28 August 2023

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