Direct Car Warranty Reviews 11

TrustScore 4 out of 5

4.2

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Company details

  1. Insurance company

Written by the company

Direct Car Warranty is a UK-based provider of comprehensive car warranties, offering tailored coverage to safeguard against mechanical and electrical repairs. With a focus on reliability and customer satisfaction, we extend a range of warranty options designed to suit various needs and vehicle types. Our services are underscored by a commitment to transparency and integrity, ensured through regulation by the Financial Conduct Authority. Whether you own a new vehicle or are looking to extend protection for an older model, Direct Car Warranty delivers peace of mind with straightforward, effective coverage solutions.


Contact info

4.2

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent cover/company for warranties .

I would just like to say, honestly, it was a easy and simple process, and the service they have provided me with, is excellent, I payed it straight away for a whole years cover, for the price, it was a no brainer to me, for piece of mind, carefree motoring., platinum cover aswel, the others did not even come close for twice as much.

10 September 2024
Direct Car Warranty logo

Reply from Direct Car Warranty

Dear Philip,

Thank you so much for taking the time to leave a positive review.

Rated 1 out of 5 stars

how can ANYONE leave reviews saying…

how can ANYONE leave reviews saying about buying it..i need to hear about people who have had to use it did they pay out did they make it a long drawn out experience thats what i need to know

15 September 2024
Unprompted review
Direct Car Warranty logo

Reply from Direct Car Warranty

Dear Stehen, thank you for taking the time to leave a review.

We take one-star reviews and bad customer experiences extremely seriously; however, on this occasion, I'm not sure what we could have done differently. It appears you have given us a one-star review simply because we only have a handful of reviews on TrustPilot.

Direct Car Warranty is part of the Motor Gap Group, which has been trading for over 15 years and has gained 20,000+ 5-star reviews across our multiple motor insurance brands.

If you have specific concerns about our policies, please feel free to contact our team at customercare@directcarwarranty.co.uk

Rated 4 out of 5 stars

A good deal price wise

A good deal price wise. Hopefully when it comes to repairs that will be the same.

1 September 2024
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Reply from Direct Car Warranty

Thank you for taking the time to leave a positive review Owen.

Rated 5 out of 5 stars

Warranty Policy

Spoke to a friendly gentleman on the phone to answer some questions and get a quote. He was very helpful and professional. I was happy with my price so purchased a warranty for my electric car. Got my cover to start when I wanted. Very happy with my experience and cover price.

15 August 2024
Unprompted review
Direct Car Warranty logo

Reply from Direct Car Warranty

Thank you for taking the time to leave such a positive review David.

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