Direct Connect Auto Transport Reviews 167

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

One of our best choices in 2025 was to select DIRECT CONNECT AUTO TRANSPORT, Inc., to ship our car from Florida to California. We have never shipped a vehicle and were 1000% clueless about the process... See more

Rated 5 out of 5 stars

Kyle has been very helpful in arranging the car delivery. However, I would have appreciated a few more updates. There are no words to express my greatest thanks to Jerome and Mimosa--this couple wen... See more

Rated 2 out of 5 stars

When. I received the vehicle, it had deep and long gauges on the rear bumper, I notified the driver and company but they said I already signed the document saying there was no damage, I told them real... See more

Rated 5 out of 5 stars

Direct Connect Auto Transport helped us arrange for our car to be shipped to Florida quickly and easily. Within minutes we were confirmed and arrangements taken care of. Great communication and great... See more

Company details

  1. Business Services

Information provided by various external sources

Direct Connect is your source for top-rated nationwide auto shipping services at affordable rates, instant quotes good 7 days, all vehicle & transport types


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

167 reviews

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Rated 5 out of 5 stars

Kristen done really wonderful job

Kristen done really wonderful job. Thank you. Picked upon the scheduled date and delivered next day only. Initially having lot of doubts to go which company after several search online found this company. They never disappointed with existing reviews and my personal experience.
Thanks you direct connect.

26 October 2018
Unprompted review
Rated 5 out of 5 stars

I called and was immediately directed…

I called and was immediately directed to Jennie who was excellent I was not on the phone for more than 15 minutes and she had a whole plan outlined for me. This was my first time transporting my vehicle and the set up process was fast and very efficient. I'll tell you more when the vehicle is delivered. Peter D Smith

25 October 2018
Unprompted review
Rated 5 out of 5 stars

Move to Seattle

The process was very easy, simple, hasslefree and most importantly transparent.

24 October 2018
Unprompted review
Rated 4 out of 5 stars

Pickup time discrepency.

Setting up the transfer was very efficient. My only stipulation was that the car be picked up between 8:30 am and 10:30 am as my son worked the night shift. I received a call this morning that a driver was going to pickup my car this afternoon. I reiterated that I wanted the car picked up between 8:30 am and 10:30 am. The car was picked up at 12:30pm and is now on the way to my home.

18 October 2018
Unprompted review
Rated 5 out of 5 stars

Jennie was the best

Jennie was the best. She was very pleasant to deal with. She explained the process fully. Very knowledgeable. And so professional. I’ll definitely deal with her the next time. And the next time I call, I’ll definitely ask for Jennie. She’s the best. John K Kingsbury

18 October 2018
Unprompted review
Rated 2 out of 5 stars

More secure credit card handling

Agent Kyle was very friendly and informative. Giving my credit card number out over the telephone made me uncomfortable and I'd prefer a more secure option.

17 October 2018
Unprompted review
Rated 5 out of 5 stars

Shipped my Vehicle from St.Louis to Austin

Hi,

Initially I was skeptical going forward with the company, but the service they have provided, I am really happy as the way they shipped the vehicle. The timings were accurate and so I give a five star.

Regards,
Sumeeth

9 October 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Christian my agent was very professional and pleasant. My vehicle was transported without any mishaps and exactly where it was supposed to be in a very timely fashion.

4 October 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service through the…

Great customer service through the entire service. It wasn’t a company that gives you a quote, locks you in to get your service and then jacks the rate up on you.
They were very open about the pricing before anything was signed and whenever i had a question they were there to answer! I will definitely use them again.

2 October 2018
Unprompted review
Rated 5 out of 5 stars

Although it was not very smooth I am…

Although it was not very smooth I am giving 5 stars as the agent who was handling my case, did look into my concerns immediately and even the drivers did their best to resolve the issue and my car was delivered as promised.
I recommend the company just keep patience and do reach out to your agent if you have any concerns, do not panic. They are very helpful.

2 October 2018
Unprompted review

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