Amazing customer service- Friendly and helpful. Highly recommend. I wasn’t planning to commit to anything today as I wasn’t proactively looking but I stumbled through an ad on instagram and filled out... See more

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About Direct Cover
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Contact info
115 Pitt Street, 2000, Sydney, Australia
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
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Life Cover
Good to talk someone can explain what really means about life cover ..!!
God bless
Thanks
To'o
Liam very good customer service
Liam very good customer service. He’s very helpful and support me. I’m really happy with his service.
Easy and smooth experience with Direct Cover
I had a very positive experience with Direct Cover. The process was simple, clear, and quick. The staff were very helpful and explained everything in an easy way, which made me feel comfortable choosing the right cover for my family.
I appreciated how straightforward everything was, and I was able to arrange life cover without stress. I feel more secure knowing my children are protected.
Highly recommend for anyone looking for simple and reliable life insurance.
Great service
Great service, easy setup. Bridget really helpful answered all my question.
Toby was very helpful and made things…
Toby was very helpful and made things easy to understand and to set up
Overall a great experience
The explanation of the policy was conveyed in a professional and friendly manner. I felt that the whole experience was great, and the customer service representative was very professional and pleasant.
Great staff members
The staff member I talked with was very helpful, and talking to a nice person made the process easy.
The lady I spoke to was very…
The lady I spoke to was very knowledgeable and helpful and friendly
Lewis was excellent in reading out all…
Lewis was excellent in reading out all the terms and conditions of my policy. He made this decision for me to get life insurance so easy.
Easy to talk to and set up my life…
Easy to talk to and set up my life insurance policy. Also easy to understand.
This was the first time an insurance…
This was the first time an insurance company explained to me so clearly step by step and I understood everything. Thank you for taking the time.
Andrew was very helpful to make sure we…
Andrew was very helpful to make sure we got the best cover possible. He was friendly and lovely to deal with. He has a great telephone manner especially discussing something that some people may find difficult.
Bridget was so lovely and…
Bridget was so lovely and understanding. Very friendly and kind. She explained well and related to certain things I was explaining which helped me settle into the call easier
The agent was polite well spoken lovely…
The agent was polite well spoken lovely manners direct ,quick and very helpful
The company tell me what i need to know…
The company tell me what i need to know and they are friendly.
The process was easily understood
The process was easily understood, very thorough and friendly throughout the conversation,no confusion
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