Excellent service Kenny is always prompt to respond. Any questions. Shipping turnaround time was great. Product arrived as ordered and without any issues. No concerns. Competitive pricing. Comfortable... See more
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Order was quickly processed and delivered in good condition. I appreciated the heads=up from Kenny that the order was out for delivery that day.
Company replied
I would definitely recommend this company!! Their customer service is on point! They always follow up making sure you received your product as well as answer any questions you may have. I have purcha... See more
Company replied
I want to give 5 stars because they work quickly and efficiently. There were some issues with the website, but Maylips resolved them promptly. They are always available and responsive. Very pleasant t... See more
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Company details
Written by the company
Direct Doctor Supply (previously known as Maylips) is a medical supply business founded in 2014. We specialize in supplying a wide array of brand-name dermal fillers, orthopedic injectables, mesotherapy products and more. Visit our store to access 500+ products, and reliable brands such as Juvederm, Restylane, Radiesse, Sculptra, Orthovisc, Monovisc, Synvisc. Why our clients love us: we offer wholesale prices, no order minimums, fast shipping with tracking, delivery guarantee, price beat program, and product authenticity guarantee. If anything happens with your order, we are offering either refund or a replacement, honouring our committed to being your trusted supply partner. Our 12+ year presence on the market enables us to also offer you the best pricing and purchase terms. If you are curious to learn more about how we operate, just give us a call or write at info@directdoctorsupply.com. Our agents will be happy to present you our offering.
Contact info
4.5
Excellent
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Direct Doctor Supply
Thank you for your review! We’re glad to hear you enjoyed our service, fast delivery, and products. 😊
I did not order this
I did not order this. Someone placed this order and it somehow got attached to my billing address. This is completely unacceptable
16 September 2024
Reply from Direct Doctor Supply
Thank you for letting us know. Please keep your lines open; a customer service representative will contact you shortly to resolve this issue quickly
Huge range of products and amazing…
Huge range of products and amazing customer service. Shipment is very quick.
23 August 2024
Reply from Direct Doctor Supply
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you enjoyed our wide range of products and found our customer service to be amazing. It’s great to know that our quick shipment met your expectations. We look forward to serving you again soon! 😊
Excellent transaction with Maylips.
Good pricing. Good communication. Fast shipping.
Highly recommend. This was my first time buying from Maylips and I was completely satisfied.
23 August 2024
Reply from Direct Doctor Supply
Thank you for your wonderful review! We’re thrilled to hear that you were completely satisfied with your first purchase from Maylips. It’s great to know that you appreciated our pricing, communication, and fast shipping. We look forward to serving you again in the future!
Great customer service
Great customer service, great follow up, fast delivery and good price.
16 August 2024
Reply from Direct Doctor Supply
Thank you for the positive feedback! We're thrilled to hear about your great experience with our service. If you need further assistance, feel free to reach out. 😊👍
Great communication
Great communication, quick shipment and great prices!!
20 August 2024
Unprompted review
Reply from Direct Doctor Supply
Thank you for your wonderful review! We’re delighted to hear that you appreciated our communication, quick shipment, and great prices. Your satisfaction is our top priority, and we look forward to serving you again soon!
Easy website to navigate
Easy website to navigate, great prices and quick shipping. Have ordered many times and will continue to do so !!
8 August 2024
Reply from Direct Doctor Supply
Thank you for your fantastic review! We’re thrilled to hear that you find our website easy to navigate, our prices great, and our shipping quick. We’re grateful for your continued support and look forward to serving you again soon!
Very satisfying experience
I recently purchased the PRX-T33 peel from MayLips and I couldn’t be happier with my experience! At the beginning I was pretty much skeptical as my order was shipped partially and with a delay but customer service rep Von was calling me every single day with an update for my delivery. The product was temperature sensitive and packaged accordingly. I highly recommend Maylips to anyone looking for exceptional services, their professionalism and outstanding customer support make them a top choice. I will definitely be a repeat customer!
26 July 2024
Reply from Direct Doctor Supply
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re happy with your PRX-T33 peel and that our customer service team, especially Von, was able to keep you updated throughout the process. We’re glad the packaging met your needs and appreciate your understanding regarding the delay. Your kind words about our professionalism and support mean a lot to us. We look forward to serving you again in the future! Thank you for choosing Maylips!
Reply from Direct Doctor Supply
Thank you for your feedback! We’re glad to hear everything is fine. If you have any additional comments or need further assistance, please let us know. Thank you for choosing Maylips!
Reply from Direct Doctor Supply
Thank you for your feedback! We're delighted to hear that you found our customer service to be good and our delivery service reasonable. If there's anything else we can do to improve your experience, please let us know! Thank you for choosing Maylips!
Amazing customer service and prices
Amazing customer service and follow-up. There is a reason this is the number 1 company out there. My rep, Von, is the best!! This company gets it!! Look no further.
15 July 2024
Reply from Direct Doctor Supply
Thank you for your kind review. We're pleased to hear you had a great experience with our customer service and follow-up. It's wonderful to know that Von provided excellent support. We appreciate your recognition and are glad to be your top choice. If you need further assistance, please reach out. Thank you for choosing Maylips!
Reply from Direct Doctor Supply
Thank you for your review! We're thrilled to hear you had a flawless experience. Vonn will be pleased to know you appreciated his service. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Maylips!
Easy experience
Von was very helpful when placing my order.
I always have a an easy experience when ordering.
5 July 2024
Reply from Direct Doctor Supply
Thank you for your review. We're pleased to hear that Von was helpful and that your ordering experience is always smooth. If you need any further assistance, please let us know. Thank you for your continued support. Thank you for choosing Maylips!
Supply is sold out is not updated on…
Supply is sold out is not updated on your site, sending order in 3 different package and time.delay on your shipping.
10 June 2024
Reply from Direct Doctor Supply
Thank you for your feedback. We're sorry for the issues you faced with our site and shipping. We're working to keep our inventory updated and to improve our shipping process.
Should you require any assistance in the future, please feel free to contact us anytime.
Thank you for choosing Maylips!
Super quick delivery to US
6 June 2024
Reply from Direct Doctor Supply
Thank you for your awesome review!
We appreciate your support and look forward to continuing to serve you.
Should you require any assistance in the future, please feel free to contact us anytime.
Thank you for choosing Maylips!
It's a waste of time to hesitate
Fast delivery, kindness, perfection.
Even in small purchases, not in bulk, they treat consumers with all their hearts. It was nice to know the whole process and it couldn't be faster. I've been buying from a lot of overseas, but it couldn't be this good... I have such a great buying experience that I want to repurchase it!!
12 June 2024
Unprompted review
Reply from Direct Doctor Supply
Thank you for your kind review. We're delighted to hear you had a positive experience with our fast delivery and attentive service. We strive to ensure every purchase, no matter the size, is smooth and efficient.
We appreciate your support and look forward to continuing to serve you.
Should you require any assistance in the future, please feel free to contact us anytime.
Thank you for choosing Maylips!
Wow! Awesome company!
Your staff was extremely helpful! Getting my order so quickly was a huge benefit to me. Everything went so smoothly! I will order from you again!
28 May 2024
Reply from Direct Doctor Supply
Thank you for your kind review. We're delighted to hear that everything went smoothly!
Your satisfaction with our service means a lot.
We appreciate your support and look forward to continuing to serve you.
Should you require any assistance in the future, please feel free to contact us anytime.
Thank you for choosing Maylips!
Can I give a 10 STAR review?
This company is by far one of my favorite companies to do business with. They communicate with us and go above and beyond to keep us happy.. We are very happy customers. The products are quality, and timely. In event where there is a delay we get replacement without any hassle.
22 May 2024
Reply from Direct Doctor Supply
Thank you for your kind review. We're delighted to hear that you enjoy doing business with us. Your satisfaction with our communication, product quality, and timely service means a lot. We appreciate your support and look forward to continuing to serve you.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Provide quality products at a great…
Provide quality products at a great price and delivery time is awesome!
13 May 2024
Reply from Direct Doctor Supply
Thank you! We're glad you liked our products and fast delivery. Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Great follow up and communication
7 May 2024
Reply from Direct Doctor Supply
Thank you! We are glad that you liked our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
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