Because Westpac would not release more than $200,000 in a transaction the settle ment was late. Nev and staff were sympathetic, helpful and adaptable to this situation thus removing a lot of stress. M... See more
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Company details
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A privately owned New Zealand company providing international money transfer services to banks, individuals and businesses. Australasia’s only interbank market Spot FX voice broker.
Direct FX - The Smart Currency Transfer Alternative
Written by the company

- A very personal and professional service
- - Significantly better exchange rates than traditional banks - Friendly, personal service from extremely experienced dealers - Charge no, or low transaction fees - Understand the global bank payment system
Contact info
Level 7/70 Shortland Street, Auckland Central, 1010, Auckland, New Zealand
- 0800560006
- info@directfx.co.nz
- directfx.co.nz
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They made it almost too easy to make…
They made it almost too easy to make the transfer
Great Money Transfer Experience
Promp action, great rates, and just a good honest mob to deal with.
Far better rates than the Banks
Nothing is a problem
Nothing is a problem, no pressure to lock in a price , Neven even offered to keep an eye on the exchange rate when I explained my intension.
great service
Always good to deal with
Always good to deal with. Do exactly what they say they will do, nice and smooth.
Hassle free service
Hassle free service, easy to deal with! Wouldn’t use any other company, the team at Direct FX are always super helpful and prompt with any inquiry and transactions.
Great experience. Quick and easy.
I've used this company a few times now. Every single time they are great. Very quick to respond to emails. The whole process is quick and easy. I will not hesitate to use them again. Thanks again!
Professional guidance and quick service.
Professional reliable service with far favourable rates than any bank.
Direct FX has been helping us with our FIFO wage transfers from Australia to NZ for past 9 months.
We have experienced a professional service at favourable rates.
The process is very easy, with no complications to date.
Communication is excellent, professional and easy.
I appreciate the efficient and reliable timing of our transfers into our bank here in NZ.
Their rates and fees are far favourable than any bank.
SEV gave me great service and kept in…
SEV gave me great service and kept in contact with
Us I'm very happy with his service.
I'm glad my Daughter gave me his details.
Thank you Wayne Moyes
Fast and easy
Have used these guys for years with all my FX needs and they've been great. Fast and easy.
Timely responses, around the clock
I have been using Direct FX now for 5 years. Timely. Efficient. Good rates.
Professional advice and friendly…
Professional advice and friendly service.
Prompt and efficient communication.
Very prompt reply to my email
Very prompt reply to my email, I was kept informed of progress. Great communication. Very easy to deal with the people.
No problem
Money exchanged received promptly after payment was made. They're "old school", no self-service platform, communicate via emails or phone..
Simply great people to deal with
I had to liaise with a number of people on my side regarding a money transfer. This meant a lot of back and forth for the Directfx team on the other side. They were brilliant, so positive and helpful, patient, supportive and professional. They were effective and prompt communicators. Their approachability made my life much easier. Great team, great service.
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