Order still ongoing, discovered that my purchase has been shipped from USA, despite the store info stating they ship within Ireland. I'm quite annoyed by the waiting time and this news which mi... See more
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No recent history of asking for reviews
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Replied to 76% of negative reviews
Typically replies within 1 month
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The cable arrived on time and was exactly as described.
i was skeptical at first because of the eother reviews, but everything was fine. package arrived exactly as it should in perfect shape. very happy :)
Prompt service and great communication through out the process.
Fast and efficient transport and everything was spot on
Availability of the product. But unfortunately the price has escalated since a previous purchase earlier in the month.
Purchase was done in derectnine.ie
Because of this I expected local delivery and electrical device to be complied to the Irish market.
However this is totaly US based shop and this was the reason why my item was internationally shipped with US power supply unit (110v , US power outlet).
This information is totally absent on the site , they are trying to fool customers.
As a result my parcel was subject to Custom Taxes. There were multiple support calls and emails before they covered taxes and delivery actually happened.
At this point I realised that I can't use my item because of wrong power outlet. Again , multiple emails and they gave me some discount to cover purchase of correct power unit.
In total I spent about 2 weeks for conversation with support.
I am rather happy by item I purchase, hovewer shop behaviour is unappropriet. If I knew this before I would consider different shop.
Efficient and easy website ,delivered on time
Great service and delivery on time
As soon as I paid the import tax the duplicator was in the residence the same day. Top marks to all , I am the proud owner of a Blu-ray duplication service.
Delighted with the order arrived slightly later than expected but that was on dhls end of things would use again
They were a day late but it's okay it was form chine so I lon of expected and assigned they'd be late
!!!warning!!! scam company, it's the same crowd as homeloft.ie. You never get a confirmation email for your order so it's incredibly hard to get a refund. Avoid at all costs.
Got correct product when I was told I was getting it
Directnine dont touch this company
I have been trying to be fully refund to my card for a broken stereo which arrived smashed. They now want me to post it back to they states even though it was ordered on directnine.ie Im hundreds of euro out of pocket and they want me to pay more money! Directnine do the right thing and refund this is going on over a week with several emails back and forth and still your not listening to your customer.
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