Director First  Reviews 762

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, noting their ability to provide clear, straightforward advice without jargon. Many people highlight the exceptional customer service, appreciating the team's supportive and empathetic approach during difficult times. Reviewers frequently commend the company's quick response times and the ease of contact, often mentioning that the team is readily available and communicative. The service provided is consistently described as excellent, with consumers feeling well-supported and informed throughout their interactions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the genuine care, expert guidance, and... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praise the ease and accessibility of reaching... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Chris provided an amazing turnaround from initial query to jumping on the phone. He listened, observed and took a vast amount of information in and the action and priorities were clear. He was straigh... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. #3 of 15 best companies in Insolvency service
  2. #1 of 15 best companies in Business management consultant
  3. #4 of 18 best companies in Debt relief service
  4. #1 of 6 best companies in Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

762 reviews

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Rated 5 out of 5 stars

I came across Director First on Google…

I came across Director First on Google and reached out as I’ve been feeling the pressure with VAT, rising wages and general business costs. Chris got straight back to me and took the time to have a proper chat. He talked me through everything from VAT to bounce back loans and HMRC, and really put my mind at ease.

What I liked most was that there was no sales pitch at all – just honest advice, a listening ear and practical guidance. He didn’t have to spend that time with me, but he did, and it made a big difference.

I finished the call feeling clearer and a lot more confident about the next steps for my business. If you’re looking for someone who knows their stuff and actually cares, I’d definitely recommend Chris at Director First.

1 September 2025
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Reply from Director First

Thank you so much for the review, Elizabeth! We have always been a Director - first company and take real pride in it. We are glad to see we could help you see a clearer picture!

Rated 5 out of 5 stars

Live savers

After loosing a major contract and my company becoming insolvent it left no choice but for me and my business partner to liquidate the company. We had spoken to a few different insolvency companies and they had all put the fear of God into us. Upon finding director first we had spoken to a lady who past us on to Shaun, Shaun had then past us onto Chris. We was so worried and concerned that we was about to loose everything, our houses our cars the lot due to being told this by others. Chris dropped everything he had on that day to make sure that we was fine. He told us not to rush into anything, he tried to help keep the company alive which unfortunately wasn't achievable. Once we established we definitely couldn't keep the company alive chris and his team have been nothing short of amazing, he got us on calls to speak with experts in each area to answer anything we needed to help us get some peace of mind. Chris then put us in touch with a lady called Nadina, what an absolute gem this lady is, we called her 6 times in the space of 2 hours and not once did she get the hump, she just answered everything and at the end of the call always says, feel free to reach out. Chris is always in touch with us, even calling on weekends just to make sure that we are ok, asking how our family's are the lot. I really cannot thank everyone at Director First enough, I was in a dark place before speaking with them. If anyone is ever in a dark place and see no way out I cannot recommend them enough. Please don't listen to others until you have spoken to chris and his team, they have genuinely saved our homes and our family's and for that I will be forever grateful 🙏

1 September 2025
Unprompted review
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Reply from Director First

Thank you so much for the review, Aaron. We are happy to know that you are in a better place and that we could play a part in helping you get there! This means a whole lot to us.

Rated 5 out of 5 stars

After watching their YouTube videos

After watching their YouTube videos, I arranged a call with Chris. He was very friendly and reassuring, offering advice that felt genuinely tailored to my situation. I could tell it was personalised and not generic guidance. I’ll definitely be recommending them.

10 September 2025
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Reply from Director First

We hope the YouTube videos helped, and thank you so much for the review. We really take pride in helping directors out!

Rated 5 out of 5 stars

Great advice and service

Chris was very helpful and provided me with advice which I had not been given by anyone I’ve spoken to regarding my issue. Thank you so much

9 September 2025
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Reply from Director First

Thank you so much, Sian! We do our best to be transparent and honest with our advice!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, after a phone call with Emily a weight has been lifted from my shoulders and a lot of my worries reassured. Would highly recommend to anyone looking for advice.

3 September 2025
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Reply from Director First

We are so happy to hear about your experience with Emily! And even more happy to hear that you feel a little relieved. This review means a lot to us!

Rated 5 out of 5 stars

Directors First will be the best…

Directors First will be the best decision you ever make. I used the company to decide on and carry out a voluntary liquidation for my company. I could not have done it without Chris, Nadina and the team. It was an incredibly stressful and difficult time, and Chris and the team were there with support and expert advice every step of the way. I really can't imagine going through this process without Directors First. When going through a situation like this, it was important to do it with someone you can trust and who handles it professionally - Directors First were just that.

28 August 2025
Unprompted review
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Reply from Director First

Lovely to hear about your experience with us, Jay. It only motivates us to keep doing what we do. Happy to be of some help

Rated 5 out of 5 stars

Shaun and the team in its entirety

Shaun and the team in its entirety, were amazing with our situation, honest reliable and trustworthy advice from start to finish. Clear communication, each step of the way, on hand to answer any questions.

We can’t thank them enough, our whole experience has been excellent, leaving us without any sleepless nights, knowing we have handled everything correctly.

Many thanks Shaun & team.

21 August 2025
Unprompted review
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Reply from Director First

Thanks a lot for this review, Andrea. Happy to hear about your experience. Reviews like this push us to do even better!

Rated 5 out of 5 stars

Professional, Pragmatic and Highly Recommended

Chris Worden of Director First Insolvency recently guided me through an intensely difficult liquidation. His knowledge of insolvency law and negotiation strategy is first-class. He managed to secure a full and final settlement that was the best possible outcome, all while handling our family's difficult circumstances with great care and professionalism.

I was particularly impressed by his ability to be firm and cooperative, keeping the process moving towards a resolution when it could have easily descended into costly litigation. I am deeply grateful for his help and would unequivocally recommend his services to any director in distress.

21 August 2025
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Reply from Director First

This means a lot to us here at Director First, Narendar. What's important is that things are now sorted and there's no more stress to deal with!

Rated 5 out of 5 stars

Shaun & chris

From the very first contact with Shaun and chris ,I knew I'd made the right decision contacting them ,they explained the whole process in layman's terms ,talk me through the whole process from start to finish ,they were always on hand if I had any issues or worries (even at the weekend!).Everything was up front from the start, no hided charges or fees ,what they said thats what happened, from a very distressing time in my life ,they helped me to a positive outcome ,I cant thank them enough !!

22 August 2025
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Reply from Director First

Really happy that you found some value here! We are happy to answer any more questions if you have!

Rated 5 out of 5 stars

No Need to Liquidate

After months of stress and worry, a call to Chris @Director First has really eased my stress levels. The advice given by Chris will save me a few £k and there will be no need to go through liquidation. All the advice given was free and unbiased, I definitely recommend Director First. Thank You once again.

12 August 2025
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Reply from Director First

Thank you so much, Sohail. Means a whole lot to us here at Director First.

Rated 5 out of 5 stars

Emily was very helpful

Emily was very helpful, thank you for the advice.

19 August 2025
Unprompted review
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Reply from Director First

Thank you so much for the review! We are happy to hear that Emily could help you!

Rated 5 out of 5 stars

A fantastic Company who Care

Great people to work with . Shaun helped massively to get me past all of the worry and stress of facing up to my well established business had failed and was spiralling further into debt and eating a massive hole into my personal savings to try and stay afloat.
Picking the phone up to these guys was probably the best thing I done whilst going through a really tough time . Very honest and helpful every step of my journey and Shaun took a lot of time constantly checking in with me with regular phone calls keeping me well informed and always on hand for advice , nothing ever being a problem .
The whole team from start to end of process have been immaculate and all seem to care very much and a massive help in such a tough time
Thanks for everything guys and if anyone out there is struggling like I was pick up the phone to these guys they will help every step of the way

21 July 2025
Unprompted review
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Reply from Director First

Thanks a lot, David! We are happy to hear your experience. And more happy to hear Shaun was there with you throughout!

Rated 5 out of 5 stars

I had a great experience talking with Chris

I had a great experience talking with Chris at Director First, It was informative, reassuring and extremely helpful.

I would recommend anyone who is struggling or in need of help to give these guys a ring.

19 August 2025
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Reply from Director First

Really happy to hear about your experience. Means a whole lot to us. Thank you so much for the review!

Rated 5 out of 5 stars

I would like to thank Shawn and his team

I would like to thank Shawn and his team for making this process as stress free as possible. It was a worrying time for me but after speaking to Shawn he put my mind at ease . It happens he said but we will get you through it with ease. That’s exactly what he and his team did for me. After a few initial phone calls and emails that was virtually me done. Everything was handled professionally and as quickly as possible. As in life I couldn’t see a way out but thanks to Shawn I’m now moving forward. Thankyou

19 August 2025
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Reply from Director First

Good to know that you are at ease now, and really happy to hear that Shaun could help! Thank you so much for the review!

Rated 5 out of 5 stars

top man

good, honest,straitforward advice.
to the point and very clear.
no talk of money jut helpfull advice.

18 August 2025
Unprompted review
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Reply from Director First

Thank you so much for the review! Means a lot to us!

Rated 5 out of 5 stars

Superb company to work with.

Superb company to work with.
Chris and the team were amazing . They were extremely supportive and helped us through a very difficult time. Everything was made very clear and they were always available to help. I would definitely recommend them.

18 August 2025
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Reply from Director First

Thank you so much for the review! This only encourages us to keep doing what we do, John!

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