Direct Plastics logo
Visit website

Direct Plastics Reviews 554

•
TrustScore 5 out of 5

4.9

Manufacturer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often noting that items arrived quickly and on time, sometimes even faster than expected. The products are frequently described as exactly as specified, well-packaged, and reasonably priced, with many appreciating the quality and accuracy of custom cuts. People also highlight the excellent and friendly service, finding the ordering process easy and the company highly recommendable. However, some customers also noted issues with the reliability of certain delivery partners, with a few experiencing delays or non-receipt of their orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and quick... See more

Product

Users describe positive interactions with the product, consistently praising its quality, reasonable pricing,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of ordering and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some acetal sheet that needed cutting into 12 panels on Monday morning. It arrived Tuesday morning with no delivery charge. As always, a fantastic and fast service.

Rated 5 out of 5 stars

The website was very clear and provided a lot of information. I was also impressed with the support that I was given when I had a question. The material was exactly as described, the price was reasona... See more

Rated 5 out of 5 stars

Really helpful and friendly service , and the best quote from several companies. Delivery was prompt and I would highly recommend them. You won't do better than ordering from this company.

Rated 5 out of 5 stars

>user-friendly website > fast order details > delivery on time If I need any additional plastic items I hope to use you again! Regards Ernst

Company details

  1. #20 of 121 best companies in Manufacturer
  2. #14 of 121 best companies in Business-to-Business service

Written by the company

Engineering Plastics Direct Plastics Recommended Experts for Engineering Plastics Huge stock of Engineering Plastics Easy Order for Immediate Delivery

Contact info

4.9

Excellent

TrustScore 5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

A very small order. Arrived quickly and VERY well packed. Will use again when I need industrial plastics. It was for making handles for a model steam locomotive and even though it was a small order they couldn't have been better!

24 September 2023
Rated 5 out of 5 stars

Happy customer

Good website which is well laid out and easy to navigate. Good technical support and plenty of good technical easy to understand product information, prompt delivery. well packaged items.

28 August 2023
Rated 5 out of 5 stars

Easy and good delivery

Easy and good delivery, for a purchase over the week end. Well packaged and I’m looking to use the product to support the cement edging of a roof. This was a sample to look at the suitability.

26 August 2023
Rated 5 out of 5 stars

Great products

Great products, good prices and fast delivery. The staff are friendly and helpful.

Great please to do business with and I look forward to using them again in the future.

25 July 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look