Found the service very good. Quick dispatch etc. Delivery charge somehow went double after i added 2nd item to cart even though they were sent together and weight wise they were extremely light. 2 pla... See more
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I needed a replacement door for a clients washing machine. After searching their website, I couldn't find what I needed. I emailed Direct Repair and after sending them a photo of the details of the... See more
Excellent service once my order was taken: parts delivered quickly and correctly in enormous box. No damage. Why 4* and not 5*: simply because I tried to order directly on the site,< (it ignored it (... See more
I was very glad that DirectRepair carry the Kenwood item i needed AND they deliver to Ireland (a bit costly but it was worth in my case). Delivery took somewhat longer then the advised 2 to 3 days w... See more
Company details
Written by the company
Direct Repair, de webshop voor alle onderdelen en accessoires voor huishoudelijke apparaten. Is uw koelkast, vaatwasser, wasmachine, droogkast, stofzuiger, koffiezet, mixer, boiler, .. kapot dan vindt U bij ons het geschikte onderdeel of het gepaste accessoire. Wij verdelen alle grote merken zoals AEG, Bosch, Braun, Electrolux, Indesit, Miele, Philips, Whirlpool,... maar ook voor minder courante merken kan u bij ons terecht! Bovendien bieden wij naast het volledige gamma originele witgoed onderdelen van de fabrikant ook goedkopere alternatieve onderdelen aan van een gelijkaardige kwaliteit. Vindt u uw onderdeel of accessoire niet? Neem dan gerust contact op met onze technische dienst op info@directrepair.be en wij helpen u graag verder!
Contact info
Rue du parc Industriel 32, 7822, Ghislenghien, Belgium
- +32 2 588 68 20
- info@directrepair.be
- directrepair.be
4.3
Excellent
75k reviews
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Hasn’t replied to negative reviews
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Unfortunately the driptray arrived…
Unfortunately the driptray arrived completely broken. It would have helped if it was marked as fragile. I cannot use it right now due to the state it is in.
21 May 2023
Professional and Reliable Direct Repair
I needed a replacement door for a clients washing machine. After searching their website, I couldn't find what I needed. I emailed Direct Repair and after sending them a photo of the details of the machine, they recommended the correct one which is now installed and fits perfectly.
10 May 2023
Updating the situation
They communicated well, informing you on time, how, when, where.. I was content
3 May 2023
Received item ordered in good…
Received item ordered in good condition, suitable and happy with same.
26 April 2023
good job well done
2 May 2023
Fast delivery!
23 April 2023
Quick delivery and easy to order
25 April 2023
Fast delivery and exactly as described.
23 April 2023
I loved their WhatsApp chat…
I loved their WhatsApp chat communication - it was clear and informative. All sorted out via it.
24 April 2023
I bought a dishwasher tray for a Bosch…
I bo7ght a dishwasher try for a Bosch dishwasher. Delivery was timely, the only problem was that the tray was not high enough to sllow the bottom router to spin.
18 April 2023
The website did not provide…
The website did not provide measurements of the item. Return postal charges are paid by the client.
25 April 2023
Reply from DirectRepair
Dear customer
We will be happy to help you in your search for the right article on request .
The provider did not provide always measurements.
Our apologies for the inconvenience.
Kind Regards
Team Direct Repair
Prompt delivery of item ordered
16 April 2023
Have tried to return item but they will…
Have tried to return item but they will not contact me on how to do this dispite emails having been sent to company . 14 day return period now up ! Replied by email with return details and waived 14 day policy.... Thank you .
18 April 2023
Reply from DirectRepair
Dear Customer,
We send you the return process by mail today, no problem with the return period.
Our apologies for the delay.
Kind Regards
Team Direct Repair
Care taken either packaging and super…
Care taken either packaging and super quick delivery
23 April 2023
I did not receive the item yet
I did not receive the item yet, it is been long time since I paid ..
I sent an email to inform you that I did not get anything but no response.
How come this happen !!!!
16 April 2023
Reply from DirectRepair
Dear customer ,
When checking the status of your order, we see that you should have been delivered by now.
We sent you an email to clarify the situation
Kind regards
Team Direct Repair
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