Direct Wholesale Kitchens & Bedrooms Reviews 66

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with their new kitchens, highlighting the excellent service and quality from start to finish. The staff, particularly designers, are consistently praised for their professionalism, helpfulness, and ability to understand customer needs, offering expert advice and making the process smooth and stress-free. People appreciate the attention to detail, outstanding design skills, and the high-quality finish of the products, which often exceed expectations. However, some customers also noted significant issues with product quality, such as chipped paint and collapsing drawers, and experienced very poor after-sales service. These reviewers mentioned long delays in resolving problems, incorrect replacements, and a lack of follow-up from the company, leading to frustration and disappointment.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising individuals for their... See more

Product

Consumers find product to be positive, with many reviewers delighted with their new kitchens and the overall... See more

Service

People report positive experiences with service, with many reviewers describing it as exceptional,... See more

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting the helpfulness... See more

Quality

Customers consistently note positive experiences with quality, praising the exceptional service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently bought a new kitchen from DWK and had a great experience from start to finish. Deepak was really helpful throughout the whole process and made everything feel easy and stress-free. He list... See more

Rated 5 out of 5 stars

We’ve recently had our kitchen installed and we couldn’t be happier with DWK! From dealing with Ian at the very beginning of the design process, to Claire who was always in contact regarding the sch... See more

Rated 5 out of 5 stars

We went to DWK after being recommended by a friend and ended up ordering our kitchen there. Deepak was great to work with — very approachable, patient, and happy to explain things without overcomplica... See more

Rated 5 out of 5 stars

We had a very positive experience with DWK from start to finish and we couldn't be happier with our new kitchen. A special shout out to Anna who was amazing at her job. She really took the time to u... See more


Company details

  1. Kitchen Renovator

Written by the company

One of Ireland's leading kitchen & bedroom creators. We design & build your dream kitchen in our state of the art facility. Book a free consultation with an expert designer & see your kitchen design come to life, in the hands of our skilled craftspeople. Based in the centre of Edenderry, we're easy to access from Dublin via the M50 and M4. We're just over 35 minutes from Liffey Valley and we're a short drive from Enfield, Mullingar and a host of midlands towns. We've free parking on site and our showroom is open 6 days a week. Contact us to book an appointment with an expert kitchen designer and we'll make your dream kitchen a reality.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

66 reviews

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Rated 1 out of 5 stars

Do not buy from DWK!!

DWK started my kitchen and utility on 6th NOVEMBER and it’s STILL not finished on 21st MARCH!!
I will be adding a more detailed review of my dissatisfaction if it is not sorted promptly! This is the first of many reviews I intend sending…..

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Great sales people, terrible delivery and zero after sales service

Great sales people , good design department , dreadful delivery service , changed delivery time 3 times at short notice, You pay in full before delivery and i was assured this would not be a problem, any issues would be swiftly resolved. They have absolutely no after sales service or follow up, you have to keep calling them. In the end the tv unit would have to partially dismantled to correct the mistakes and then it would have been touched up with paint on a sprayed unit. Everyone I talked with was going to speak to management and get them to call me , never got a call. Proceed with an abundance of caution: get a document that clearly lays out the procedure and time table for corrections: from the sales instillation and after sales leave nothing to chance; my summary is that I was totally disappointed with my them

21 November 2025
Unprompted review
Rated 1 out of 5 stars

After Service is shocking.

Our design was fine. I paid my deposit and then went to another company for a comparison. The price was €10,000 cheaper. I am still waiting on my deposit 3 phone calls, 3 emails and 9 working days later. Simply not good enough.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Jenny

We recently purchased our new kitchen from DWK and we are delighted with what we received. Anna's attention to detail was second to none. She was very pleasant and helpful throughout the process. A big thanks to Anna and DWK

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend D.W.K

Would highly recommend D.W.K. kitchens. Very efficient and great knowledge and experience. I had the pleasure of dealing with a lady called Anna whom guided and advised me in every aspect when choosing my new kitchen. Thanks again Anna for all your help.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Anna

I recently dealt with the amazing Anna from DWK Kitchens. From our very first meeting I knew that her professionalism, her knowledge, her attention to detail and her listening skills were all excellent. Anna’s design skills are also outstanding She listens carefully, offers expert advice, and transforms ideas into a beautiful, practical kitchen that exceeds expectations. Her product knowledge is second to none, and she guides you through every option with clarity and confidence, making the entire process smooth and stress-free.
What sets Anna apart is her work ethic and her dedication. She is incredibly friendly and approachable and listened to all my needs and wants. It’s clear she takes pride in all her work. She is an absolute credit to the company and brilliant at what she does.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

New house kitchens

My two daughters are both building new houses and will be requiring a new kitchen for each house.We spoke to Siama and found her very helpful friendly and professional.We would have no hesitation in dealing with her in the near future

25 November 2025
Unprompted review
Rated 5 out of 5 stars

DWK.

A friend of mine recommended me DWK, and he was absolutely right. Great design, and great assistance from Saima.
Do yourself a favour and visit DWK

12 December 2025
Unprompted review
Rated 5 out of 5 stars

New kitchen

So happy with the new kitchen. Thanks to saima for helping me pick the best option.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend DWK enough

Cannot recommend DWK enough. Exceptional service and quality from start to finish. A special thank you to Anna who was so helpful and guided us through the process. Will definitely be back!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Kitchen

Bought a kitchen, and had a great experience dealing with anna, would reccomend anyine to buy from them , weel done anna

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Got new Kitchen from DWK

Got new Kitchen from DWK, impressive range of finishes and colours,
Got some great clues and advice from one of their designers Saima.
I'm very happy with the layout and the look of it.
Highly recommended.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

We went to DWK after being recommended…

We went to DWK after being recommended by a friend and ended up ordering our kitchen there. Deepak was great to work with — very approachable, patient, and happy to explain things without overcomplicating anything. He helped us make decisions we actually felt confident about, and the whole process ran smoothly. Really pleased with the service and the end result.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with our new kitchen

We recently bought a new kitchen from DWK and had a great experience from start to finish. Deepak was really helpful throughout the whole process and made everything feel easy and stress-free. He listened to what we wanted, gave good advice, and was always professional. We’re really happy with how the kitchen turned out and would definitely recommend DWK.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

We had Evan putting together or plan…

We had Evan putting together or plan for our kitchen and utility and he was very good , we felt he knew exactly what he was talking about and trusted his advice. We were very happy and can’t wait for the completed project.

13 September 2025
Unprompted review

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