Disc Makers Reviews 6,848

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 468 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and services received, often highlighting the professional and excellent results. Many people appreciate the helpful and knowledgeable staff, noting their expertise and willingness to assist throughout the process. The customer service is frequently described as outstanding, with consumers valuing the clear communication and quick responses. However, some customers experienced issues with product quality, such as crackling sounds in audio or thinner cover materials than expected. A few reviewers also mentioned a lack of personalized communication regarding delays and defects, leading to dissatisfaction with the updates provided.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the high quality of the final... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality final products,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, with many praising the fast, professional, and attentive support... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The communication was perfect throughout my experience, 1st timer and concerned about almost every aspect of this project...not to worry, Trevor was always available and ready to help figure things ou... See more

Company replied

Rated 5 out of 5 stars

The record is very good quality. "Experience"-wise, as a customer overall, I would say this: I notice and appreciate that these are human beings who know what they are doing are manning (and woman-in... See more

Company replied

Rated 5 out of 5 stars

The team is eager to help me get every detail right. Every time I need help, Craig was right there with the answers I needed. Product is pro-level in every aspect. Sound was not coloured in any way... See more

Company replied

Rated 5 out of 5 stars

Auburn Street- Great communication during the set up phase with attention to details. Amazing Team & an awesome project from start to finish! Thank you for your expertise in producing our Album “ AUBU... See more

Company replied


Company details

  1. Music shop
  2. Hobby shop

Written by the company

Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.

At Disc Makers, we guarantee the best prices and your complete satisfaction.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.
At Disc Makers, we know that making professional discs can be a significant investment. We want to make sure you’re thrilled with your purchase. That’s why we’re the only disc manufacturer in the world whose discs come with a 100% satisfaction guarantee. If there’s anything about your Disc Makers product or experience that you’re not happy with, we’ll make it right. It’s as simple as that. For full details, please visit http://www.discmakers.com/guarantee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 5 out of 5 stars

Everything good + communication

Prompt delivery, beautiful CD package, great audio. And great communication, so important. Thanks from a longtime loyal customer!

19 November 2025
Disc Makers logo

Reply from Disc Makers

We're happy to hear that you enjoyed the CD package and we're glad to hear that we have top-notch communication! We appreciate your long-time loyalty and your kind words. Thanks so much! We're excited to hear your next project!

Rated 5 out of 5 stars

Everything arrived as promised on our…

Everything arrived as promised on our recent order. Will definitely reorder. Our sales rep was very responsive.

27 November 2025
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Reply from Disc Makers

We're happy to hear that your order arrived as expected, and we appreciate your intention to reorder. We are also glad that our sales representative was responsive.

Rated 5 out of 5 stars

Thanks for the positive experience!

My contact person was very responsive and knowledgeable. I was impressed and thankful for the excellent guidance.

15 November 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're happy to hear that you received outstanding support. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Album

This is my second collaboration with Disc Makers. From beginning to end they remained hands on to ensure that I would be satisfied.

22 November 2025
Disc Makers logo

Reply from Disc Makers

Thank you for taking the time to send us your feedback and for being a repeat customer. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Product of great quality and…

Product of great quality and personalized service

21 November 2025
Disc Makers logo

Reply from Disc Makers

Thank you for your feedback! We're happy to hear that you were pleased with the service that was provided and the finished product.

Rated 5 out of 5 stars

From begining to end

From begining to end, the people at Disc Makers were on hand to get me through the process of making my own disc. Ted pulled me past several stumbling bloks and left me very satisfied with my end product ,delivered very quickly and professionally packaged and an incredibly reasonable cost. I'll definitely be back at Disc Makers for my next project! Discmakers also provided me with a tremendous amount of helpful information on distribution, marketing and industry methods for getting my Indie project heard. You can't go wrong with Disc Makers in your corner.

21 November 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're thrilled to hear that our Support team was able to provide outstanding service and you're happy with the finished product. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Easy to use

Easy to use. Nice customer service. Big Party!

12 November 2025
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Reply from Disc Makers

We're glad you found it easy to use and liked our service! We appreciate your feedback.

Rated 5 out of 5 stars

Everything was great

11 November 2025
Disc Makers logo

Reply from Disc Makers

Thank you for taking the time to send us your feedback. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Over the past 20 years Disc Makers has…

Over the past 20 years Disc Makers has produced every music CD and Video DVD that I have produced in a professional and timely manner. The production standard is consistently high quality. This is what makes Disc Makers great!

15 November 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback and for being a loyal customer all of these years. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

CD-R Order

My order was a re-order of items I've purchased in the past. Process was simple, quick, and easy. Service was great as always

12 November 2025
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Reply from Disc Makers

We're happy to hear that the reorder process was easy! We appreciate you taking the time to share your positive experience with our service.

Rated 4 out of 5 stars

Bubbaboy

Customer service was very helpful to me. The mastering engineer was able to fix the issues I had with the audio proofs. The return time on the audio proofs were very fast.

11 November 2025
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Reply from Disc Makers

We're happy to hear that our customer service was helpful and the mastering engineer fixed your audio issues quickly. We appreciate your feedback!

Rated 5 out of 5 stars

Great Service

Well, I have to admit, I had a lot of help from my recording engineer, who is very familiar with your service.
I found that the cover art was very hard to navigate for me.
Trevor was very helpful, walking me through the ordering process and receiving my discs in a timely matter.
They look and sound great. Overall, I'm very pleased

11 November 2025
Disc Makers logo

Reply from Disc Makers

We're glad you're pleased with the final product! We appreciate your feedback regarding the cover art navigation and are happy to hear that our team provided helpful support during the ordering process. Thanks for your review!

Rated 5 out of 5 stars

Excellent service thanks

Excellent service thanks

18 November 2025
Disc Makers logo

Reply from Disc Makers

Thank you for the review! We are happy to hear that you experienced excellent service for your most recent CD project. We hope we can help with your next project as well!

Rated 5 out of 5 stars

Great service and support by Ted

Great service and support by Ted. Great quality product.

18 November 2025
Disc Makers logo

Reply from Disc Makers

We appreciate your positive feedback and are so glad you value our high-quality product and support. We'll pass your message onto Ted as well. We can't wait to hear your next project! Thanks!

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