discountcctvsupplier.co.uk Reviews 

85
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve purchased a few times if they’re website,there’s a wide choice of systems and accessories. I’ve purchased a few Hikvision ip cameras and nvr all perfect no grey market.looking forward for... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from start to finish! The CCTV system was installed quickly and works perfectly. Director Thulash was professional, approachable, and made sure everything was tailored to... See more

Rated 5 out of 5 stars

I didn't know what cameras I needed for my CCTV setup so I bought somehing by guessing. After i placed online order, Dillon sent me message to confirm if my DVR was compatible with the cameras I ord... See more

Rated 5 out of 5 stars

Discount CCTV had the best price I could find for the camera I wanted to purchase & were one of a very few suppliers willing to supply to a non security trade account holder. They took the trouble t... See more

Company details

  1. Electronics Accessories Wholesaler

Written by the company

Authorised supplier of Dahua CCTV system. supplier of Hikvision, Viper pro full range of product


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service and help from this place can’t fault them one bit, quick to answer any of my questions and queries.

Many Thanks

Steven

16 January 2023
Rated 5 out of 5 stars

Straightforward,no doubts.

I’ve purchased a few times if they’re website,there’s a wide choice of systems and accessories.
I’ve purchased a few Hikvision ip cameras and nvr all perfect no grey market.looking forward for more purchases from them.
•Great customer service
•Quality cctv
•Wide choice
•Professional
•Fast delivery
•Easy and straightforward website

6 January 2023
Rated 3 out of 5 stars

Nice start to nice future.

Nice start to nice future.
pitty, the feadback department seems to deform meanings on feadback trying to remove its actual meaning rather then responding to its actual point. (I had to edit this review to hopefully prevent its misrepresentation)

The name of the website wasn't promising,
Website is very cheaply made (seems like if it was done by some Indian from fiver.com).
To react on misunderstanding, this has nothing to do with fancy, but rather the lack of features available in common sales web packages including free ones, such as ubercart (EG ability to filter by atributes like " Real night vision" or the fact that payment options stated at the boyyom are pictures controlled by with meaning that because Mastercard has long name its hard to read (these kind of things do not happen to profesional web designers, but are completely OK for beginners)... Implication that this has anything to do with blink/aestetics is unreasonable... As a rule too much shine is usually a bad sign. It is regrettable when someone things that cheaply looking website means not fancy enough.
so I have used mine untrustworthy email there. Luckily it supports paypal as I would not trust that kind of site, to protect mine card details.
In regards to "SYSNET", I see no relevance of pointing it out.
It appears of no consequence, google (I have done to check if it was just mine ignorance) finds no reference to it of a real consequence (Fancy name means nothing), apart for being a business solution company that has overdue accounts :-) (company house info) and a supprising number of resignation on higher management within same year. That might be OK for a plumber, but rather bad for payment/business/internet security solutions company. i really see no benefit of reffering to somebody unknown (non-authority) as if if they where authority. Although advertising that you use somebody because its a requirement does not make you special, just good enough...
As stated both paypal and I am adding stripe are considered trustwordy companies.

Hopefully once you establish yourself you might have the funds to pay somebody European/skilled to design it properly.
website uses ebay therminology/practices.
Most cameras use description copied from manufacturers booklet often describing multiple products or variations even if only one is selected and doesn't state which option is the one sold: For example on cameras lenses it tells you which lenses are available, not which is sold here.
To respond to your answer: the issue I have was never a fact of copying, but the fact that when copying you forgot to remove data that refers to different versions. Such as claiming availability of multiple optics(not stated which is sold).
This coupled with of "full range" (Advertised in an Ajhua banner), that implies all of the options and a fact that the description does not state which applies to a product. Even if you limit yourself to two most common lenses that still leaves two options of 2.8mm and 3.6mm.
The request for multiple options on optic lens was not a complaint but request. Mine origin in Central Europe is irrelevant here, If I was from Iran (If I have guessed your workers accent correctly) or even Nigeria/India, when you target profesionals, you will get people that ask for bit more advanced options. That could have easily been one clearly shown camera with more options.
I would like to have a choice of lenses (but understand that in early stages you cant stock too many things).
Ebay style therminology.
Good prices for the cameras. (Not for the DVR's).
Unreasonably expensive deliveries.
While I understand that its too risky for startup to offer royal mail as an option and appreciate light speed DPD, maybe worth doing Evri as a cheaper option for those who like me keep cameras on stock and am happy to wait two three days for restocking.
Nobody is perfect strait away, so if they are new, these teathing issues are understandable. For establish business they are a bad sigh of degeneration.
I accept that Royal mail delivery is hit and miss and just because in mine area the African bloke who used to deliver for Evri is good, that ranges between areas.
I am not going to lower mine rating because of badly done response, as I have stated, you seem to have a lot of potential and hopefully you can get better by time and work.

31 October 2022
discountcctvsupplier.co.uk logo

Reply from discountcctvsupplier.co.uk

Good afternoon.
I try to answer your reply point by point where i understand your comments !! .
With regards to our website “looks” not looking fancy enough . We concentrate on content and customer support Even at weekends rather than trying to attract customers with fancy website then charge expensive prices and terrible customer support like some sellers we can mention . It is very regretable that someone thinks a fancy website is trustworthy because it looks nice !! Thinking this way makes you prime target for online fraudsters who create fancy website to trick people like you to part with their hard earned money!! With regards to £8.50 postage for DPD NEXT DAY delivery which we charge for sales of under £250. Reason is that to be competitively priced we work on very very low profit margin on around 10% and you purchase of £117.38 netted us £11.73 pence profit. So would you expect us to send parcel free and be happy with £2-£3 profit ?! Im afraid if we follow this path we wouldn't survive even one month . For your information Royal mail or Evri not only take too long for delivery but lose some parcels . Our regular professional installer want to make sure they get their products fast to get on with the job not wait two three days and see whether Evri or Royal Mail deliver the parcel or not! With regards to products specs that we copy and paste from manufactures . This is quite correct!! The reason why we do this is because we want to make sure we give accurate description and not try to fool buyers by using terms such as “ fantastic quality , lovely picture , best buy etc etc !!! I can understand that you being from eastern Europe so might not be familiar with UK cctv market . But even mega suppliers of cctv in UK stock only 2.8mm , 3.6mm and very few 4mm lens. So like other sellers we only supply the lenses that are available and popular in uk .
Finally with regards our website being safe for shoppers . If you look and click the floating logo on the right hand side of our website you can see that we are verified by SYSNET which is part of PCI Security Standards Council which we need to comply to fir people who choose to call and pay by card . Also for online card payments we use STRIPE or PayPal who are the ones that take your card details not us!! We know STRIPE use a 3D security system and paypal do same thing . Also card companies always protect the buyers by claim that they can put in . So your claim about card security and that we are not trustworthy is absolutely rubbish and insulting !!

Rated 5 out of 5 stars

First time order, but very pleased.

Discount CCTV had the best price I could find for the camera I wanted to purchase & were one of a very few suppliers willing to supply to a non security trade account holder.
They took the trouble to check what I was ordering would be compatible and the camera arrived the next day.
Great service, will certainly buy from again.

28 September 2022

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