Discount Florida Car Hire Reviews 

576
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Andy is an absolute diamond and very very helpful - even advising us to keep a check on the website as prices could always drop which they did and we cancelled the original booking and rebooked with n... See more

Rated 5 out of 5 stars

We booked a car earlier in the year and were told if prices fell they would honour the new price Well that happened yesterday and true to their word Discount Florida Car Hire refunded my money Got... See more

Rated 5 out of 5 stars

From Srart to finish, Andy and his team were perfect.. 2 weeks away in Florida , 2 cars needed... faultless in every aspect, hassle free when it comes to all the additional add ons ( insurance ) , fa... See more

Rated 5 out of 5 stars

Like others who have written reviews I have used Discount Florida Car Hire for many years (over ten). Like everyone else I have looked at booking with all the obvious players and still I keep going... See more

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5.0

Excellent

TrustScore 5 out of 5

576 reviews

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5.0

All reviews

(576)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Another success

For the 2nd time in 6 months I've hired from Andy, and the process has been been very simple ( including changing/cancelling/rebooking), great prices and no problems at the other end. Off to get a price for later this year. Thoroughly recommend.

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service, would 1000% recommend, I have chopped and changed our upcoming booking and nothing is too much trouble for Andy. He really is a pleasure to deal with. Apart from his amazing service his prices beat every other company out there.

12 May 2022
Unprompted review
Rated 5 out of 5 stars

Superb Service!!!

My experience with Discount Florida Car Hire was superb, the process was easy, well communicated and competitively priced.

The service received from DFCH, especially Andy was exceptional, I rarely leave reviews but felt compelled too following their service.

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service - DEFINITELY recommended

I found the service provided by Andy at Discount Florida Car Hire EXCELLENT.
From initial booking enquiry, through the confirmation and email I sent during rental period to be first class.
The Eat & Play card was a great bonus.
I rarely recommend companies, but have no hesitation in recommending this company.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Andy is absolutely the best

Andy is absolutely the best . We needed help when we were in Florida, stuck because of Covid and he was so helpful. Book with confidence you will not get a more helpful person . 5 stars

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, seems to answer emails day or night when I've sent, easy and reliable booking process and quick refunds on cancellations or changes if the price comes down, have recommended to many who have then gone on to book that are just as happy with the service from Andy

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Quick and easy!

I emailed Andy for a quote and almost immediately received a response. There is no deposit, and Andy informed me I can amend or even cancel my booking up to 48hr prior to collecting car, and also if the price drops I can log in and amend my booking. This has taken away the stress of booking car rental for next year!

27 October 2021
Unprompted review
Rated 5 out of 5 stars

This guy Andy deserves a Knighthood

This guy Andy who runs/owns this company deserves an M.B.E or Knight hood, absolutely brilliant. i messed up my booking and panicked, contacted Andy and let him know 10 mins later Andy emailed me with the solution and sorted everything for me.

5 Stars all the way !

2 December 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Used DFCH many times without any problems. Fantastic customer service every time. Find a lower price on their website after you booked? Andy will lower the price you pay. Unfortunately our flights to Florida for this year were cancelled- we could not have had better service off any other company and I’ve already rebooked my car for next year.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I had to cancel our car hire due to Covid 19 in March. The money was back in my account the same day without any hassle. Well done Andy on your brilliant customer service.

16 July 2020
Unprompted review
Rated 5 out of 5 stars

I'm sure that you will not be surprised…

I'm sure that you will not be surprised to hear that all of my experiences with DFCH are positive.
The latest "above and beyond" is for a booking for September, Andy has e mailed to say not to pay anything until 2 weeks before departure in case the flight is cancelled.
If other companies offered just an ounce of the customer service that DFCH does, the world would be a better place!

11 June 2020
Unprompted review
Rated 5 out of 5 stars

Covie 19 Cancel exprance

We had to cancel our trip to the USA due to the covid 19 pandemic, our experience was straight forward on getting a refund, we will definitely,be using Discount Florida car hire in the future, the communication was fantastic, top man!!!!!!

17 May 2020
Unprompted review
Rated 5 out of 5 stars

We had our car book for florida but…

We had our car book for florida but unfortunately due to the FCO our holiday was cancelled.
We had our car booked through discount Florida car hire and I must say the service was nothing short of excellent.
They got in touch with me and offered a full refund, it was in my bank within 4 days.
I would fully recommend them and will have no hesitation in using them again

18 April 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional service, year after year.

We travel to Florida annually from Scotland, our very first time we were absolutely robbed by Car hire via Virgin Atlantic. Thanks to a very informative Facebook page I came across Discount Florida Car Hire.

I have used them annually for over 4 years now and always had exceptional service from them. I secure my car hire as early as possible when I know my dates and monitor the price, on the odd few occasions the price has reduced either on their website or direct with the company (we stick with Alamo as the end supplier) I pop an email over (I can now do it myself thanks to their updated website) and the price would be reduced to match the lesser price - Andy has even bettered the reduced rate on several occasions.

The option of supplier is usually available dependant on your pick up/drop off destination, however we prefer to opt for Alamo thanks to their online check in and 'Skip the queue' facility. Straight out to the car garage to select from a row of vehicles within your chosen category.
Unfortunately this years trip was cancelled with just a few weeks notice due to the COVID-19 pandemnic. I had a full refund in my account within days of cancelling.

Cannot recommend discount florida car hire enough, and will continue to use them. I have already booked for next April's trip.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

Excellent Service.

We had a problem on arrival, Dollar had our booking as cancelled on their system, all they could offer me was a new deal at $175 / day, I declined and contacted DFCH via e mail, I wasn't expecting a reply as it was 22.30 hrs in the UK and my travelling partner was not feeling very well. We jumped an Uber and went to out accommodation. By the time we had checked in there was an e mail from DFCH, we agreed a plan of action and in the morning I grabbed another Uber and headed to the airport and collected a car. DFCH covered the cost of the Ubers. I was impressed by their response to our situation and will be using them in the future.

18 March 2020
Unprompted review
Rated 5 out of 5 stars

This company just keeps getting better

This company just keeps getting better. I've been using DFCH for years and much of the contact was direct with Andy. Major benefits of this company are
- Unbeatable rates
- Nothing to pay at time of booking giving you the ability to lock in a price for your car early without the risk of prices going up.
- Ability to amend booking as many times as you want if rates come down. I love this feature and it has got so much easier with the new website.

Well done Andy. I've recommended you to more people than I can remember.

11 January 2020
Unprompted review
Rated 5 out of 5 stars

5* Service

So glad I found this company, reliable, much cheaper than booking direct, friendly and professional.
I will definitely be recommending to my friends and family.

29 December 2019
Unprompted review

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