Discount Lift Rental Reviews 

433
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

This company left me holding the bag! I booked 3 scissor lifts a week out for out of town job. I call them the morning the lifts were due to be delivered. They said would get back to me right away and... See more

Rated 5 out of 5 stars

Discount Lift Rental always comes through for us with the best rental prices around! They also are able to accommodate unusual requests like late afternoon drops so the lift is available first thing... See more

Rated 4 out of 5 stars

The lift we rented worked really well had some rain days and needed it another few days. The only reason for four stars is they would not budge on second week rental and there day rate was so high it... See more

Rated 1 out of 5 stars

I had a weird experience with them, I suggest you don’t use! 3rd party rental company, As far as I can tell they just add on to the price of what you could rent locally yourself. The lift wasn’t pick... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Discount Lift Rental lets you rent Scissor Lifts, Boom Lifts, and other equipment for a day a week or months. Nationwide discount equipment rentals.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

433 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(433)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Staff !!

Great Staff !!! Great Service!!!
Danielle Foster is awesome 👏
Thanks Danielle as always ...

17 December 2019
Unprompted review
Rated 1 out of 5 stars

If I could do zero stars I would

If I could do zero stars I would. I had to pay $542.95 to have a lift sit in front of my house for about an hour. It wasn’t used. It wasn’t working. Crap company that I’m going to report to the bureau of better business.

27 November 2019
Unprompted review
Rated 1 out of 5 stars

Handling issues.

We rented several lifts for over 6 months. Towards the end we had several issues with one of the lift. We asked to extend the contract for the additional days since we could use it while it was down. We estimated it was down for over 5 days. They gave us two days.
I think there is a flaw in how they handle issues. The lift being down cost us way more the the cost of renting the lift. I didn't not even go into that with them. For them to only extend it two days was a joke.

31 October 2019
Unprompted review
Rated 4 out of 5 stars

The lift wasn't picking up the day it…

The lift wasn't picking up the day it was scheduled.

20 October 2019
Unprompted review
Discount Lift Rental logo

Reply from Discount Lift Rental

Thank you very much for your business. I am the owner of Discount Lift Rentals. I am sorry that the machine was not picked up when you wanted. I love these types of reviews because they are great teachable moments. Customers misunderstand "Rent Stop Date" as a "Pick Up" date, this is a common misconception, and it is something I like to explain often. I feel if customers expect it, then there is no issue. If you rent a machine for a day and it is delivered at 8:00 am, then the rent stop time is 24 hours later, or 8:00 am the following day. That is not the pickup time. We have 72 hours to pick up the equipment. The customer is responsible for the equipment's wellbeing until the machine is picked up.

Priority is the reason we do deliveries and repairs first. They are more urgent. A lot of customers like the extra time with the machine. Just make sure you don't go over the eight hours on the meter. Some customers need the boom lifts, and scissor lifts off their job site at a specific time, and this is possible at an extra fee.

Thank you again for your business and for helping me explain to the next customer how the equipment rental industry picks up equipment. I look forward to your next equipment rental.

Max

Rated 5 out of 5 stars

This company is great

This company is great. Kate is always right there for support. On-time deliveries, fair pricing, and good equipment. Top-notch experience. Too few companies provide the overall experience of doing business with them that this company does.

18 October 2019
Unprompted review
Rated 5 out of 5 stars

Seems we always need equipment on…

Seems we always need equipment on Friday, but the Sales team at Discount Lift comes through. They do the leg work to verify the equipment is available and that it can be delivered when we need it.

18 October 2019
Unprompted review

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