Discount Salt Pool Reviews 514

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, often highlighting specific items like the Poolmate Hydro 6 and replacement chlorine generators. Many appreciate the quick and easy installation of parts, noting that their pools were up and running swiftly. The delivery service is frequently commended for its speed and reliability, with products arriving on time and as expected. Reviewers also found the sales support to be excellent, providing knowledgeable assistance that helped them choose the right products. However, some customers occasionally experienced issues with product functionality, such as a replacement cell not performing optimally after installation.

What people talk about most

Product

Reviewers express satisfaction with the product. Many customers highlight the quick delivery, with items... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shipping was fast and the cleaner I chose is worth every penny in time saved! The poolmate hydro 6 is an absolute beast of a robotic vacuum! My pool floor is very unlevel with lots of dips and lin... See more

Rated 5 out of 5 stars

My experience with DSP was a very good one. I was very happy to find that they carried a quality replacement chlorine generator for the Pentair IC40. I am so tired of the IC40 failing after only 3 yea... See more

Rated 5 out of 5 stars

Replaced the P20 Salt Cell with one about 1/2 the cost and worked beautifully as a drop in replacement including same connector. Discount Salt Pool shipped the unit in a day or two and I had it withi... See more

Rated 5 out of 5 stars

We received the product without any issues. Because our pipe was 1 1/2" instead of 2", I contacted the company to ensure that the difference would not cause functionality issues. It is always great... See more


Company details

  1. Internet shop

Information provided by various external sources

Since 1997, Discount Salt Pool has helped hundreds of thousands of homeowners, pool service professionals, commercial pool operators, and Do-It-Yourselfers all over the USA and North America discover the savings and benefits of a saltwater pool. Located just Northwest of Houston, Texas, we ship salt pool conversion kits that include everything needed for a quick and easy transition to saltwater chlorination. Our volume enables us to offer the very best prices on the twelve brands of salt pool equipment that meets our high standards for quality, value, and technology. Our entire staff has hands-on experience with salt pool systems and is well-trained to answer any questions you may have. Call us and see for yourself.


Contact info

4.9

Excellent

TrustScore 5 out of 5

514 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Well Packed and Received in a Timely Manner

I received my order in a timely manner. Everything was well packed and seems to be in order, although I haven't yet installed the chlorine generator to verify it works.

I was disappointed in the short, unterminated power cord. It was only about 4-1/2 feet long, and I would have had to purchase a plug to plug it in to a 120V receptacle. So I purchased a $15 120V appliance pigtail in order to reach the power outlet. One might think when you spend $1000 on an item, they would include an adequate power cord.

5 May 2022
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. Got the unit installed today but haven’t opened the pool yet so can’t rate the performance.

30 April 2022
Unprompted review
Rated 2 out of 5 stars

The packaging looked like it went…

The packaging looked like it went through hell, twice, to get to my house. Box was crushed and product scraped up. Contacted Support via chat last week and haven’t heard from them. Concerned that it maybe be cracked.

17 April 2022
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, seems to be a great product so far, can't beat the cost. i'm impressed!

5 April 2022
Unprompted review

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