Discounttoday Reviews 296

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the pricing, often finding products at significantly lower costs compared to other retailers. They also frequently commend the quality of the products received, noting that items are often as described and in good condition. The ordering process is often reported as simple and straightforward, with many appreciating prompt shipping and timely delivery. However, some people were dissatisfied with various aspects of their experience. Issues with orders not being fulfilled or being shorted on items were mentioned. There were also instances of products arriving without essential components or being incomplete, suggesting potential quality control problems. Concerns about delivery services included delays, lack of clear communication regarding shipping issues, and even instances where tracking information was inaccurate or non-existent. A few customers also reported payment issues and concerns about product authenticity.

What people talk about most

Product

Users describe ambiguous interactions with product. While many customers received their products quickly, in... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast shipping, timely... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the ease of... See more

Price

Consumers find price to be positive, often noting discounted prices and good deals. Many reviewers... See more

Quality

Clients share positive opinions on quality. Many customers received products in good condition, noting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received notice that the seller is unable to fulfill my request, due to circumstances beyond their control. My response? Thank you very much for your diligent efforts in trying to make thi... See more

Company replied

Rated 5 out of 5 stars

Checked with them before placing order that item was available and new?, not a return or repack. They confirmed all good. Placed order and 6 days later got an email saying order refunded due to exte... See more

Company replied

Rated 5 out of 5 stars

Order 585931 Order an Ego Trimmer. It came without the Battery and Charger. Battery and charger arrived yesterday September 13. Their customer service dept. is awesome! They solve my problem... See more

Company replied

Rated 5 out of 5 stars

I admit I was very skeptical of this company especially after I placed my order before reading some of the negative reviews. I really thought I had been ripped off when I tried to call the listed comp... See more

Company replied


Company details

  1. Shopping Centre
  2. Childrens Home
  3. Clothing Shop
  4. Tool shop

Written by the company

Many special promotions, We cut out the middleman and pass the savings to you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer communication.

Dealing with shipping issue delaying delivery without clear information about what the problem was and what to expect. I was very pleased at the quick response in every communication. You helped in resolving issue.

2 October 2025
Discounttoday logo

Reply from Discounttoday

Thank you for your understanding and kind words!
We’re glad our team could assist and help resolve the shipping issue promptly. Your patience and feedback mean a lot to us.

Rated 4 out of 5 stars

Patience Pays Off

It gave the best deal available (that I know of) on a premium-brand K-cup, and shipping was free! Delivery took a day or two longer than expected, but it was worth the wait.

2 October 2025
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Reply from Discounttoday

Thank you for your thoughtful review!
We’re happy to know you found a great deal and enjoyed our free shipping. We appreciate your patience with the slight delay and are glad it was worth the wait!

Rated 1 out of 5 stars

Probably a scam site

I think this place is a scam just to get your personal and credit card info. I ordered some shelves. I should have known the price was too good to be true. Over a week later I never heard anything from them about the shelves getting shipped out or an ETA. I followed up with them. I got an email Saying oh “we decided to cancel your order”. it went on to say the shipping time is too long. So they unilaterally decided to cancel it rather than make me wait. They never said how long. And they never gave me a choice to keep the order or cancel it. And they never shared this info with me until I asked about it The whole thing seems very fishy even in how the email was formed. I wouldn’t be surprised if I have some kind of credit card fraud or identity theft after this. I do not recommend buying from this site.

30 September 2025
Unprompted review
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Reply from Discounttoday

We’re very sorry for the confusion and frustration regarding your order. Our intention was never to cause concern. In this case, the order was canceled due to unexpected shipping delays, and we should have communicated this clearly and promptly to you. We sincerely apologize for not providing a choice or detailed ETA beforehand.

Please rest assured that your payment information is secure with us, and we take privacy and credit card safety very seriously. If you have any further concerns about your account or transaction, we encourage you to contact us directly at cs@discounttoday.net so we can assist you personally.

Thank you for your feedback. We’ll use it to improve our communication and service.

Rated 5 out of 5 stars

Echo weed eater SRM-2620T

In the process of ordering everything went smoothly. In the payment process we had a little glitch. But after emailing and explaining the issue we came to a good solution.
During this process the company was extremely professional and pleasure to deal with.
I look forward to my next purchase from the items this company, my product an echo weed eater was actually as described. I highly recommend the company, the overall experience was excellent

13 September 2025
Unprompted review
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Reply from Discounttoday

Thank you so much for your kind words! We’re thrilled to hear that your experience with us was smooth and that we were able to resolve the payment issue to your satisfaction. We truly appreciate your recommendation and are glad your Echo weed eater arrived as expected.

We look forward to serving you again for your next purchase!

Rated 1 out of 5 stars

Discount Today cancelled my order for no reason and no refund!!!

I only gave a 1 star cause there was nothing lower..
This is the email I received after I ordered a yard sweeper that I really need badly this fall. I have no refund and no yard sweeper nor can I get their phone to take a call; it sounds like it hangs up as soon as it rings and no one will answer my emails. I need my refund. I wouldn't recommend these people to my worst enemy...but I will be calling a lawyer soon. Roy & Kathy Phillips

Due to the season sales and high volume, order shipments and response times may be delayed. Please note: Email replies may take up to 24 hours to respond. Thanks for your patience as we work through this together.
Order #587343 was placed on September 2, 2025 and is currently Cancelled.

Order updates
Tuesday 9th of September 2025, 02:50pm

Apologies for the inconvenience, but this order has been canceled due to extended shipping time. A full refund has been issued to your original payment method.

Order details
Product Total
John Deere 45-0492-JD 44-Inches 25-Cu. Feet Tow Lawn Sweeper × 1 $431.00
Subtotal: $431.00
Shipping: Free shipping
Tax: $30.17
Payment method: Link
Total: $461.17

2 September 2025
Unprompted review
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Reply from Discounttoday

We’re very sorry for the frustration and inconvenience this has caused. To clarify, your order #587343 was canceled because of extended shipping delays during the peak season. At the same time, a full refund was issued to your original payment method on September 9, 2025.

Depending on your bank, it may take a few business days for the refund to appear in your account. If you don’t see it within the next few days, please contact your card issuer to confirm the reversal.

We sincerely apologize again for the experience and will continue working to improve our service and communication. Thank you for your understanding.

Rated 5 out of 5 stars

Product was as promised

5 September 2025
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Reply from Discounttoday

Thank you for your feedback! We’re glad to hear the product met your expectations as promised. We truly appreciate your support and look forward to serving you again.

Rated 2 out of 5 stars

I only received a part of my order

I only received a part of my order

5 September 2025
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Reply from Discounttoday

Thank you for letting us know. We’ve reviewed your order, and it appears that 1 item was damaged during shipping. A refund for that item has already been issued back to your original payment method.

We sincerely apologize for the inconvenience and appreciate your understanding. Please don’t hesitate to reach out if you need further assistance.

Rated 5 out of 5 stars

Great deal

The product was cheaper than any other company, and it shipped out in a timely manner.

5 September 2025
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Reply from Discounttoday

Thank you so much for your kind feedback! We’re glad to know you found the product at a great price and that it shipped to you promptly. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Rated 3 out of 5 stars

Shipping sucks

5 September 2025
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Reply from Discounttoday

We’re sorry to hear about your shipping experience. Please feel free to contact us and let us know the issues you faced so we can learn from them and improve.

Rated 5 out of 5 stars

Order 585931

Order 585931
Order an Ego Trimmer.
It came without the Battery and Charger.
Battery and charger arrived yesterday September 13.
Their customer service dept. is awesome!
They solve my problem and did everything they could to solve the problem/situation. They exceed my expectations!
Great job guys!

31 August 2025
Unprompted review
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Reply from Discounttoday

Thank you so much for your kind words! We’re very glad to hear that our team was able to resolve the issue quickly and meet your expectations. Your support means a lot to us, and we look forward to serving you again.

Rated 5 out of 5 stars

I thought this was possibly a fraud- Its not!

I thought this was possibly a fraud situation with the price for Peet's Coffee Pods being $10 less than Amazon. I ordered it and it came as promised. I'm very pleased, and I will start looking here for future purchases. I promise you that I am a real person who was just looking for a deal.

1 September 2025
Unprompted review
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Reply from Discounttoday

Thank you for sharing your experience! We’re so glad your order arrived as promised and that you’re happy with your purchase. Your trust means a lot to us, and we look forward to serving you again with more great deals in the future.

Rated 1 out of 5 stars

paid for items on my credit card got…got screwed

paid for items on my credit card got tracking info and when the items arrived they were from grainger 40% higher in price and billed through grainger again insult to injury grainger even added shipping what a scam

26 August 2025
Unprompted review
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Reply from Discounttoday

Thank you for your feedback. We’re sorry to hear about your experience. Please note that we have already reached out to you directly via email and worked with you to resolve this matter satisfactorily.

If you have any further concerns, don’t hesitate to reply to our email so we can continue assisting you.

Rated 1 out of 5 stars

I tried purchasing a ladder

I tried purchasing a ladder for a price that was ridiculously low so I had no great expectations. When I tried to pay with two different active credit cards, one through Google Pay, the site declined my credit cards for some unknown reason. stay away from them. They sound like a scammy site.

19 August 2025
Unprompted review
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Reply from Discounttoday

We’re sorry to hear about the trouble you experienced while trying to place your order. Sometimes transactions may be declined by the payment processor’s security system even when cards are active, and unfortunately we don’t always receive the specific reason. We can assure you that we are a legitimate business, and your feedback helps us improve both our checkout process and communication with customers.

Rated 1 out of 5 stars

Wrong item, no customer service response!

Wrong item, no response. I was sent a 170cc lawn mower in place of the 201 Cc that I ordered with no communication. I have called dozens of times and emailed to zero response. This is the worst company I've dealt with in recent memory by a huge margin

28 July 2025
Unprompted review
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Reply from Discounttoday

We’re sorry for the frustration you’ve experienced. After checking, it looks like your order did not process successfully in our system, which is why it could not be fulfilled as expected. We apologize for the confusion and any inconvenience this has caused. Please reach out so we can double-check and assist you further.

Rated 5 out of 5 stars

Great price way lower than Lowes

Great price way lower than Lowes , Amazon or Home Depot and SUPER fast delivery

31 July 2025
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Reply from Discounttoday

Thank you so much for your kind words! We're thrilled to hear you found a great deal and received your order quickly. We truly appreciate your support!

Rated 5 out of 5 stars

Competative prices

Competative prices, fairly quick delivery, items as described.

31 July 2025
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Reply from Discounttoday

Thank you for your feedback! We're glad you were satisfied with the pricing, delivery, and product accuracy. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

My coffee was delivered

My coffee was delivered. I’m tired of doing these kinds of surveys.

31 July 2025
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Reply from Discounttoday

Thank you for confirming delivery — and we totally understand! We appreciate your time and hope you enjoy your coffee. No more surveys from us 😊

Rated 5 out of 5 stars

Easy ordering, great shipping, on time

Ordering was easy and delivery was as scheduled. Information about shipping and tracking were provided. All in all it was a great, no hassle experience for a great value.

31 July 2025
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Reply from Discounttoday

Thank you so much for the kind words! We're thrilled to hear that your experience was smooth and hassle-free. We truly appreciate your support! 😊

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