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4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Order DM2987563

I love Discount Mugs but on my last order, Jessica Utria went above and beyond. She was friendly, responsive, and immensely helpful as I was making a rush order.

I look forward to working with her again.

6 November 2017
Unprompted review
Rated 5 out of 5 stars

Loved the help I got re: order DM1638737

I have never worked with Discount Mugs before, and had a few questions. I was lucky to get Washington Montenegro on the phone! He was so polite and helpful! He was patient while I threw several different scenarios at him, while I tried to decide what was the best decision for me to make! AND when I asked about quality of a product, he gave me honest assessments, and recommended the product that he would use. I can't wait to get the bags I ordered!

5 December 2014
Unprompted review
Rated 5 out of 5 stars

Painless ordering!

After working with some other companies I was hesitant to contact another one but what a great surprise! I spoke with Hebert del Villar - and placed my order DM1629060. My questions were answered quickly and the pricing was great! I highly recommend.

26 November 2014
Unprompted review
Rated 5 out of 5 stars

Very Impressed

I was unsure of finding the right company promotional item and figuring out the whole deal . I called the 800 number expecting to be forwarded overseas but I was pleasantly surprised with the US based professional that assist with the selection, pricing, delivery aspects. With Hebert del Villar's help, this took all of 15-20 minutes....and the items will be delivered in less than 2 weeks.

20 November 2014
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had such a great experience placing order DM1612524 and having Hebert del Villar as my contact. Very helpful, polite and friendly person.

12 November 2014
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

What every owner of a business wants of an employee....
What every customer wants, needs, and should expect....
......someone like Hebert del Vilar!!

The help Hebert offers is that of GREAT customer service!
Thank you for your guidance on Dm1612418A.

Will definitely be ordering with his assistance again!

12 November 2014
Unprompted review
Rated 5 out of 5 stars

Fast and easy process for custom order

I had an easy and painless experience ordering through discountmugs.com. Hebert Del Villar helped us and he could not have been more helpful. Our order #DM1609759 is exactly what we wanted and will continue to purchase again.

Thank you

11 November 2014
Unprompted review
Rated 5 out of 5 stars

QUICK & HELPFUL

My business was needing to order bags with a very short turn-around. Hebert del Villar helped guide me through this process within a couple of minutes. He made this process very simple and stress free. Thanks again!

5 November 2014
Unprompted review
Rated 5 out of 5 stars

Best customer service I have seen in a long time!!!

I made an order and was having difficulty uploading my logo. Herbert del Villar called and emailed me immediately and helped me with the order, shipping, getting the logo to the art department. It was an awesome expreience. I will defintely be ordering from Discount Mugs.com again..
Awesome experience.

10 October 2014
Unprompted review
Rated 5 out of 5 stars

Stress-free ordering

I needed some mugs for a client and I had an odd request and I wanted to see if it was possible. I called, and talked to Hebert del Villar and before you knew it, the question I had was answered and the order was placed for my client. It was extremely easy and simple to order the product. And Hebert was super easy to work with.

3 October 2014
Unprompted review
Rated 5 out of 5 stars

Staff is extremely helpful!!!

I had a last minute switch to this company for a purchase. I am so glad I did. They were absolutely wonderful to work with. I was lucky enough to speak with Manny Motaduval the first time I called for help with my order. He was a huge help. He is a perfect example of what an employee should be. He helped me work through the online process and when I was having issues with the shipping amount he was able to get it worked out in a matter of minutes. He also worked with me on my short time window to have the item shipped. Thank you so much to Manny for all of your help!

2 October 2014
Unprompted review

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