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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their usefulness and innovative design, often highlighting their effectiveness in daily cleaning tasks. The ordering process is frequently described as easy and convenient, with many appreciating the ability to purchase directly from the manufacturer. Reviewers also commend the promptness and reliability of the delivery service, noting that items arrive quickly and are well-packaged. The pricing is generally seen as reasonable, offering good value for money. However, some people were dissatisfied with the quality of certain products, specifically mentioning issues with bristles bending or scourer pads disintegrating quickly. There were also occasional reports of incorrect items being received, such as a different color than ordered. A few customers expressed concerns about high delivery costs and a lack of detailed tracking information for their orders.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and convenience of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praise the products as good quality,... See more

Order

Reviewers mention positive feedback about their orders. Customers frequently highlight the ease of ordering... See more

Price

Users describe positive interactions with price, consistently highlighting great and reasonable prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. #47 of 55 best companies in Cleaning products supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Rubbish

Absolutely agree with the last review.
What was once a really good product ruined by cheap manufacture of the sponge pads.
Fall apart after a couple of uses.
Complete waste of my money and the planets resources.
Built in obsolescence taken to the extreme ?

8 November 2023
Unprompted review
Rated 1 out of 5 stars

The dishmatic pads are now awful

The dishmatic pads used to be brilliant. Recently they have been awful. Washing up liquid leaking even when standing them upright. Have you changed your suppliers?
Thought I'd try the Wonder Wand but the pad just fell off the Wonder Wand after just 8 days!!! Dreadful.

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Imagine getting excited about pegs

Imagine getting excited about pegs? Yes, Dishmatic pegs! Nothing better than the smell of line-dried, freshly washed clothes....provided they stay on the washing line and don't sail off to the neighbour's garden. These look strong and there aren't any metal springs to go rusty. Ordered direct from Dishmatic and they arrived in a sink-styled box so cute and quirky it made me smile.

They say sometimes it's the little things in life that please and Dishmatic have hit the spot with this product. Who knew that it was possible to get so "tickled pink" about pegs?

23 June 2023
Unprompted review
Rated 2 out of 5 stars

I bought a dishmatic flower sponge

I bought a dishmatic flower sponge, it started falling apart and leaving chunks of sponge everywhere and I only used it 2/3 times. Should have just got the cheap sponges instead. I was expecting it to be more durable. Really disappointed. :(

1 May 2023
Unprompted review

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