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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their usefulness and innovative design, often highlighting their effectiveness in daily cleaning tasks. The ordering process is frequently described as easy and convenient, with many appreciating the ability to purchase directly from the manufacturer. Reviewers also commend the promptness and reliability of the delivery service, noting that items arrive quickly and are well-packaged. The pricing is generally seen as reasonable, offering good value for money. However, some people were dissatisfied with the quality of certain products, specifically mentioning issues with bristles bending or scourer pads disintegrating quickly. There were also occasional reports of incorrect items being received, such as a different color than ordered. A few customers expressed concerns about high delivery costs and a lack of detailed tracking information for their orders.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and convenience of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praise the products as good quality,... See more

Order

Reviewers mention positive feedback about their orders. Customers frequently highlight the ease of ordering... See more

Price

Users describe positive interactions with price, consistently highlighting great and reasonable prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. #46 of 54 best companies in Cleaning products supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Happy Customers!

Bought a bunch of your products, for me, my sister and my mum. So much easier buying them online, the prices are cheaper and the delivery arrived super quickly.

24 July 2025
Rated 1 out of 5 stars

Never again

I’ve been using Dishomatic I-Stands for years but you can’t get them in the high street shops so I tried their website and bought 2. They were very slow posting them but what wasn’t an issue, what was shocking was that both of the items looked worse than the one I’m using for years. They looked worse in the transparent section of the body that forms the washing-up liquid container. This plastic is, obviously, of poor quality and reacts badly to UV lights and all the indications are that they were kept under the direct sun. The decent thing would have been to bin them rather than wasting customers' time and money.

24 July 2025
Rated 5 out of 5 stars

Loved the price!

Loved the price!! Product is also great. I believe it saves me from wasting product as I don't tip the bottle of fairy liquid on the sponge. The sponge is also good as it is firm when cold and soft when hot.

23 June 2025
Rated 5 out of 5 stars

Great service

Great service, a product I bought in a supermarket ages ago but could never find again. Very pleased I have found them now.

26 June 2025
Rated 5 out of 5 stars

Very effective

I had never used Dishmatic products before so wasn’t sure what to expect. I was pleasantly surprised to find that they are extremely good. I bought 2 bath sponges and 2 Duex sponges. I have never seen these products in the shops. I can’t think why? I live in a very hard water area which means limescale builds rapidly.The Duex sponge is brilliant for wiping down the tiles in the shower after use and I keep the bath sponge handy for wiping the sinks and bath after use. Really pleased with these products and will continue to purchase them online

26 June 2025
Rated 1 out of 5 stars

I used to love using these

I used to love using these. Now they last literally 3 or 4 days. Also the new replacements keep falling off my original. I think they have changed the size or something to make you buy another. Will be switching to another brand as I don't trust them now.

28 June 2025
Unprompted review
Rated 4 out of 5 stars

Great products

Great products. Liked the website and ease of use. Did not like the system to check delivery status. Confusing and not updated.

2 June 2025
dishmatic.com logo

Reply from dishmatic.com

Hi Alessandro,

Thank you for your review, we are looking into how we can improve the delivery messaging we supply to our customers.

Kind regards,

The Dishmatic Team

Rated 5 out of 5 stars

Got goods .no hazel

Got goods .no hazel

2 June 2025
dishmatic.com logo

Reply from dishmatic.com

Hi Philip,

Thank you for your review, we really appreciate the support.

Kind regards,
The Dishmatic Team

Rated 3 out of 5 stars

More delivery info

Could do with more delivery information, such as which courier will be used and expected delivery date given on conformation email. The track delivery button didn’t give any information. However when I contacted them their response was quick and and informative.

29 May 2025
dishmatic.com logo

Reply from dishmatic.com

Dear Mr & Mrs White,

Thank you for your feedback, we will look into this and look to provide our customers with more delivery information.
Thank you for the review.

Kind regards,
The Dishmatic Team

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