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Dishpatch Reviews 2,864

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding the meals delicious and well-designed by renowned chefs. The ordering process is generally smooth, and the delivery service is often highlighted for its punctuality and careful packaging. Many people also appreciate the clear and easy-to-follow instructions provided, which help them prepare restaurant-quality dishes at home. However, some customers have experienced issues with the delivery service, particularly concerning certain delivery partners, leading to late or mishandled deliveries. A few other people also felt that certain dishes had inconsistent portion sizes or that some ingredients, like potatoes or sauces, were occasionally undercooked or lacked flavor. There were also isolated comments about excessive plastic packaging and a desire for more varied menu options.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the phenomenal ingredients and... See more

Quality

People report positive experiences with quality, praising the phenomenal ingredients and high standard of... See more

Order

Customers consistently note positive experiences with order. Many reviewers find the ordering process easy,... See more

Delivery service

Customers generally report positive experiences with delivery service, often praising on-time arrivals and... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently praise the clear, concise, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scallops were large and juicy. The hazelnut and co riander butter gave a nice kick. Th provencal bourride was extremely generous in quantity and delicious. Again the tomato and chilli croutons reall... See more

Company replied

Rated 5 out of 5 stars

Really excellent quality meals devised by well known chefs. Andi Oliver's goat curry is sublime. Also had Michel Roux Jnr beef wellington and last night Cafe Murano (Angela Barnett) Italian steak and... See more

Company replied

Rated 5 out of 5 stars

Sabrina Ghayour Valentine special delivered on time, well packed and it was as delicious as it sounded. It was something different, better than anything we could get locally and suited the occasion.... See more

Company replied

Rated 5 out of 5 stars

We really enjoyed “The Winner’s Table” with Danny Young’s menu. The lobster tail was wonderful with fantastic flavours in the sauce. The fillet steak was beautifully tender, with tremendous accom... See more

Company replied


Company details

  1. Meal Delivery
  2. Grocery delivery service

Written by the company

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Did not disappoint!

Restaurant quality food, by famous chefs, in the comfort of your own home and worth every penny!

I would provide pictures if I could!

14 February 2026
Unprompted review
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Reply from Dishpatch

Wonderful review Aissa, thank you so much!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Wonderful Valentine’s meal

Wonderful Valentine’s meal! We have a baby so it’s difficult for us to go out for dinner very often but this was a wonderful option to enjoy at home.

14 February 2026
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Rosie and it's always great to bring that little bit of restaurant love to the home, especially with little ones.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Michel Roux valentine meal…

We ordered Michel Roux valentine meal which was excellent. All the ingredients were quality and the instructions were very easy to follow. Really enjoyed it and will definitely order again.

13 February 2026
Unprompted review
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Reply from Dishpatch

This is amazing to hear Karen, thank you for sharing your experience with us and we hope you dine with us again sometime soon.

All the best,
Team Dishpatch

Rated 4 out of 5 stars

Lovely

A lovely experience!
Food VERY good
The Soup and bread starter with scallops was good but lacked a punch.The scallops had also broken up slightly on cooking.
The main of beef wellington, Pomme Anna with geeen beans and peppercorn sauce was wonderful. Sauce could have been a bit punchier.
The passion fruit dessert was a bit tart for my liking.

14 February 2026
Unprompted review
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Reply from Dishpatch

Thank you so much for your review and feedback (wish we knew your name) It's greatly appreciated.

All the best,
Team Dishpatch

Rated 3 out of 5 stars

Disappointing

We have had two of Paul Ainsworth's meals at Dishpatch and were looking forward to this for Valentines day. The scollops for the starter was small and compared to the scollop starters for Rick Steins Lobster Thermidor or Richard Corrigan's Sugar Pit Pork nothing to write home about. But all in all fine. The main course was a huge let down. It could not in any form or fashion compared to Ainsworth's Shrimp Brown Butter Monkfish. The champagne sauce was underwhelming and did not elevate the dish over and above the ordinary. The Desert was good and maybe the best part of the meal. All in all, at the cost of £115 I would expect a lot more. As mentioned the Shrimp Brown Butter Monkfish meal for £20 less is worth £20 more than this meal.

14 February 2026
Unprompted review
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Reply from Dishpatch

Thank you for your review Espen and we greatly appreciate your feedback on this.

Best,
Team Dishpatch

Rated 3 out of 5 stars

OK but too expensive

OK but too expensive
Food lovely but always one element disappointing.

14 February 2026
Unprompted review
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Reply from Dishpatch

HI Sharron,

Thank you for your review and we're sorry to hear that you feel like the menu quality isn't reflected in the price point. We do always price our menus as reasonably as possible.

Best,
Team Dishpatch

Rated 5 out of 5 stars

Superb at home valentine’s day meal

Delicious Paul Ainsworth menu arrived for valentine’s day. Very fresh fish and delicious sauces. Love the at home fine dining that Dishpatch gives us.

14 February 2026
Unprompted review
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Reply from Dishpatch

Thank you for taking the time to leave us your review Debbie and we're glad to hear that you've been enjoying your experience with us!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Restaurant quality

It was very nice, restaurant quality food to have in the comfort of your own home. Cooking was fairly straightforward and portions were generous.

14 February 2026
Unprompted review
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Reply from Dishpatch

Thank you for your review Phillip! We're glad to hear you enjoyed the portion size.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Best beef ever!

The Michel Roux beef Wellington was the best beef I've ever eaten in my life, alongside the deep savoury flavours from the peppercorn sauce was incredible. The portion size was generous and I felt full and happy. The saffron flavour from the soup was so tasty I couldn't believe I was eating something so complex in flavour like this at home.

14 February 2026
Unprompted review
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Reply from Dishpatch

This is huge praise Haze! Thank you so so much for your review and we're so pleased that you enjoyed your Beef Wellington and we hope you dine with us again sometime soon!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Totally delicious.

It was a very easy meal to assemble, with good cooking instructions. We could drink cocktails and enjoy the delicious starter whilst the main cooked and not worry about having to cook a meal for ourself which was such a treat and made for a very easy date night without lots of faff. It was all delicious and perfect portion size.

14 February 2026
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Tom and it's great to hear that you thoroughly enjoyed your experience with us!

Best Wishes,
Team Dishpatch

Rated 3 out of 5 stars

Tasty but missing elements

The food was good quality and tasted lovely however one of the main elements was missing so cannot give any more than 3 stars.

14 February 2026
Unprompted review
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Reply from Dishpatch

Thank you for leaving us a review Philip and we're so sorry to hear about this! If you haven't already been in touch with our support team regarding this, please by all means do, as they'd be more than happy to help with this.

Best,
Michael

Rated 5 out of 5 stars

A great treat for Valentines evening-…

A great treat for Valentines evening- all very straightforward and tasted wonderful.

14 February 2026
Unprompted review
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Reply from Dishpatch

This is amazing to hear MamaG, thank you so much for sharing your experience with us.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

As close to the full restaurant…

As close to the full restaurant experience as you can get at home

14 February 2026
Unprompted review
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Reply from Dishpatch

This is a massive compliment Susan, thank you so much!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Sabrina's Fragrant Middle Eastern Poussin

We have had Sabrina's food before from Dispatch and as this was a different meal I wanted it for our stay at home valentines. The food was amazing quality and simple to cook. The balance in flavours was sensational, with richness balanced by a light salad. I could not recommend Sabrina's food on dispatch more.

14 February 2026
Unprompted review
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Reply from Dishpatch

Thank you for your review Neil and we hope you get to dine with us again sometime soon!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

We tried the Champagne Monkfish…

We tried the Champagne Monkfish Celebration by Paul Ainsworth and the whole meal was excellent from starter to sweet. There was just the right amount of 'hands on' preparation/cooking.

14 February 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you for your review Peter!
We do always try to strike the right balance of preparation and enjoyment with our menus so we're glad to hear this.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Highly recommend - full of flavours and worth every penny.

Perfectly designed, full of flavour, delivered on time and with all items in excellent condition. Instructions were super easy to follow - made me look like a Michelin chef!! Husband is the biggest critic and has a Caribbean heritage - so we went for Andi Oliver’s Caribbean Coconut Shrimp - he absolutely loved it. A wonderful way to celebrate Valentine’s Day without all the commercial overkill at home and at a price point that matched the quality. Thank you!!

14 February 2026
Unprompted review
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Reply from Dishpatch

This is an amazing review Alison! Thank you so much for sharing your experience with us and we're glad to hear you thoroughly enjoyed your menu.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Excellent

Food was excellent. Arrived promptly and was easy to follow the cooking instructions. Wholly recommend.

14 February 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

This is great to hear Louise and we're glad that you enjoyed your menu!
Hopefully we you dine with us again sometime soon.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Valentine’s Dinner

We ordered the Valentine’s Dinner for two and were not disappointed. This was our second meal from Dishpatch and it was delicious. The balance of scallops in champagne soup, followed by Beef Wellington was superb. Cooking instructions were spot on, allowing the beef to be medium, in a light crusty pastry. And how tender was that beef! It was all excellent and we will be ordering again on special occasions. Thank you Dishpatch for a superb meal.

14 February 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you for sharing your experience with us (wish we knew your name!)

It's amazing to read reviews such as these, so thank you so much for taking the time to write this.

All the best,
Team Dishpatch

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