Almost anything that could go wrong did. From lack of bowls,plates, pots and pans to hole in the ceiling that leaked whenever it rained,microwave that worked when it wanted,kitchen fridge leaking wate... See more
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The individual representative from sweet homes who helped us arrange our stay in Florida was GREAT to deal with. She was very nice on the phone and would respond to emails right away. However, the h... See more
Company replied
We rented the property for our kids and grandkids to spend their spring break in Florida. The house was perfect, lots of room for everyone and the location was very central to all of the venues. The... See more
Company replied
I was in the shower when my wife started yelling from below. The tubs pipes were leaking and coming through the bottom floor ceiling into the kitchen. We had to leave for the day and they said they wo... See more
Company details
- Vacation rental
- also in
- Travel agent
Information provided by various external sources
Welcome to Sweet Home Vacation! Established in 2010, we have now grown to over 1800+ beautiful homes around Walt Disney World in Orlando Florida, and have welcomed thousands of happy guests to our homes. If you have any questions about our homes, please feel free to contact us at any time and our Reservations Team will do our best to assist you. We will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!
Contact info
34747, Orlando, United States
- 407-624-3885
- info@sweethomevacation.com
- disney.sweethomevacation.com
1.8
Poor
219 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I love the service look forward to…
I love the service look forward to booking with u guys soon
28 May 2020
Unprompted review
Reply from Sweet Home Vacation
Thank you again for the lovely review, Arthur! We look forward to hosting you again! Best wishes, Sweet Home Vacation.
Reply from Sweet Home Vacation
Hi Shonrika, thank you so much for the review! We really appreciate it. Best wishes, Sweet Home Vacation.
Family Vacation
We had a great time at the property and looking forward to return soon. Plenty of space and very comfortable. Love it!
2 April 2020
Unprompted review
Reply from Sweet Home Vacation
Thank you so much for your review and feedback! We were happy to host you and would love for you to return with a special guest discount. We're glad you had a great stay. Sincerely, Sweet Home Vacations.
We had an excellent stay!
19 March 2020
Unprompted review
Reply from Sweet Home Vacation
Thank you so much for the review Clarissa! Best wishes, Sweet Home Vacation.
Do not stay at any of the Crystal Cove…
Do not stay at any of the Crystal Cove properties. We stayed at two next door to each other
Day we arrived both garbages were over flowing worth garbage everywhere. Called to get cleaned up and took a week
The floors in both homes were so dirty they turned our feet black for the first few days, we had to clean everything ourselves
The pool heat didn't work in one of the homes, we asked for someone to come check it out and they said everything was running fine. Second last day pool guy comes as says water level is too low for the heat sensor to read it
One house had a home in its wall, and a broken couch. Pool sticks for pool table are not in working use
Company will do everything they can to not take responsibility for anything and try not to come and help when called
Do not stay here
We have reached out to sweet homes by e-mail to resolve this multiple times, and they just ignore our e-mails now and we get no response. Not a company to rent with, bad customer service
17 March 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Sarah, we are very disheartened to hear about your experience with these homes and we are extremely apologetic. While they are our homes, we have property managers and maintenance services for cleaning and reporting issues before our guests arrive. We are looking into this case so that a situation like this does not happen again. Thank you for your feedback. Sincerely, Sweet Home Vacation.
House was perfect size for our group…
House was perfect size for our group however it does not have pans and pots for a large group. This year we had to purchase frying pans and baking dishes last year in another home we had to purchase a coffee maker. Other then those problems House was fine and we had a pleasant stay.
5 March 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Tony, thanks for taking the time to write us a review. Unfortunately, we are not able to cater to every need of our guests for all of our listings. However, we are happy to hear your stay was pleasant and would love to offer you a special return guest discount if you decide to vacation with us in the future. Sincerely, OrlandoVillas411.
Excellent home and very clean
27 February 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Yetzaira , thank you for reviewing us! We're happy to hear that you enjoyed your stay in our home and we would love to have you back again in the future. Sincerely, Sweet Home Vacation.
Good house in excellent location
Good house in excellent location. Easy process of booking and paying, plus a friendly team to chat with - what more could I ask?
7 February 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Daniel,
Thank you for taking the time to write such a pleasant review of your stay in our home! We are so happy to hear that you and your party had such a positive experience during your stay. We appreciate hearing about when our customer service team goes the extra mile for our guests! Hope to see you again soon!
Kind Regards,
Sweet Home Vacation
Very Happy!!
This home was very large and had 2 areas of communal gathering to watch TV or hang out. There were a few minor details that kept this a 4 star level. Pool cues for the billiard table were missing tips and chalk, etc. The pool heat was paid for but this was a very cold week and we were told that when the water cooled off the 3rd and 4th days that the weather was the culprit. I'm honestly not sure that there wasn't some other malfunction as our neighbors did still play in the pool that was identical and the lazy river at the clubhouse kept its warmth. I just wish someone would have came by and checked this while we were in their presence. Yet overall, we thoroughly enjoyed the stay and property and will book this place again for our Firefighters who frequent the area for classes and conventions.
6 February 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Christopher,
Thank you for taking the time to leave us an honest review! We are relieved to hear that you enjoyed your stay overall. In regards to the pool heating, we can further pursue your case with the property if you wish to contact us directly. As for the pool cues, we have made sure that they have the working tips and chalk for the future guests. Hopefully this was only a very minor issue for you during your stay. We would love to offer you a return guest discount for your next stay with us! Thank you for booking with us, we hope to have you back again soon!
Kind Regards,
Sweet Home Vacation
Ecellent service
30 January 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Baering,
We really appreciate you taking the time to leave such a positive review. We are happy to hear that we were able to provide you with excellent service and accommodation during your stay. We would love to offer you a return guest discount to have you back again soon in the future!
Kind Regards,
Sweet Home Vacation
Let's do it again!
The house was as described. Spacious and clean. Perfect for my group. Beds were comfy. Price was reasonable. Reservations could have been a little easier. Other than some minor maintenance concerns, no issues. We loved the house, location, and accommodations. Would rent again. Thank you.
20 January 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Tammy,
It’s so great to hear that you enjoyed your stay in our home! Thank you for taking the time to write us such a positive review. We appreciate the concerns you have brought up to us and will take this into account during our home upgrades. Thank you again for your feedback so that we can better improve our homes for our guests. We look forward to welcoming you back!
Kind Regards,
Sweet Home Vacation
Great Home Rental
Great location. Very spacious and clean. Recommend to all.
14 January 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Miguel,
It's so nice to hear your positive feedback on your stay at our home, we're glad that we were able to meet all of your expectations. As a courtesy, we would love to offer you a return guest discount to have you back again sometime in the future.
Hope to see you again soon,
Sweet Home Vacation.
I'm giving a three because out of the…
I'm giving a three because out of the three houses one in particular had major issues.
11 January 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Emma,
We appreciate you taking the time to write us a review. It's unfortunate to hear that there was an issue with your home, as we try our best to upkeep these homes and accommodate our guests through their stay. All of your concerns have been forwarded to the management company of this home to make sure it does not happen again to our future guests. We would love to have you again in the future and offer you and special return guest discount!
Sincerely,
Sweet Home Vacation.
One of the best places I've ever stayed…
One of the best places I've ever stayed at.
10 January 2020
Unprompted review
Reply from Sweet Home Vacation
Hi Natasha,
We appreciate you taking the time to give us feedback on your stay. We are very happy to hear you enjoyed your stay in our home. We hope to see you again soon!
Kind Regards,
Sweet Home Vacation
Very well maintained house
Very well maintained house. Enjoyed the stay
3 January 2020
Unprompted review
Reply from Sweet Home Vacation
Hi RK,
Thank you for your positive feedback on your stay in our home. We are happy that you enjoyed your stay and that we were able to appropriately accommodate your party. As a thank you for booking with us, we would like to offer you a return guest discount on your next stay with us! We hope to see you again soon!
Kind Regards,
Sweet Home Vacation
Good value
Good value, clean. Disappointed that the townhouse looked Nothing like the ads.
3 January 2020
Unprompted review
Reply from Sweet Home Vacation
Hi there,
Thank you for taking the time to write us a review on your experience. We are sorry to hear that you were disappointed the home was not what you had expected. Please feel free to share your experience, we would love to look into it and make it right for you.
Kind Regards,
Sweet Home Vacation
Reply from Sweet Home Vacation
Hi AJ,
It’s so great to hear that you enjoyed your stay at our home! We’re happy to accommodate your group and as a thank you, we would like to offer you a return guest discount on your next stay with us. We look forward to welcoming you back!
Kind Regards,
Sweet Home Vacation
clean and comfortable but come prepared
The house was clean, spacious and convenient to all of our activities (SeaWorld, Disney, etc). There were a few smaller things I wish they would have provided that would have gone a long way to making her stay more comfortable but, all in all, we enjoyed our stay.
Bring your own washcloths, bath mats, basic spices, coffee filters, etc. Don't assume any of those Essentials are provided and, with a little preparation on your part, you'll have a wonderful experience.
26 December 2019
Unprompted review
Reply from Sweet Home Vacation
Hi Mark,
Thank you for taking the time to write such a pleasant and honest review of your stay in our home! While we understand your concern about not providing enough supplies, we do strive to provide the very best for our guests in an affordable means. Since these are self catering homes, we do recommend our guests to pickup their own supplies from a nearby Walmart or Target before arrival. Thank you again for booking with us and we hope to have you back again soon!
Kind Regards,
Sweet Home Vacation
Everything was great
Everything was great, the place surprised us. Superate the expectations. Thank you so much
19 December 2019
Unprompted review
Reply from Sweet Home Vacation
Hi Larissa,
Thank you for taking the time to write us such a nice review. We’re so glad to hear you enjoyed your stay in our home! We would really love to have you back again in the future and would like to offer you a return guest discount for your next booking with us! We hope to see you again soon!
Thank you,
Sweet Home Vacation
We had a wonderful time
We had a wonderful time. Anything that needed to be repaired was fixed quickly. Thanks so much!
19 December 2019
Unprompted review
Reply from Sweet Home Vacation
Hi Jill,
We appreciate you taking the time to give us some feedback on your stay! We strive to give all our guests a clean and comfortable experience during their stay. We apologize for the minor maintenance issues and are very happy that our property management team was on top of them for you! Hope to see you back again soon!
Kind Regards,
Sweet Home Vacation
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