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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the quick dispatch and delivery of orders, often within 24 hours. Many appreciate the careful and special packaging, making each delivery feel like a gift. Reviewers are also very satisfied with the products, finding them to be of great quality and accurately described. The overall ordering process is described as smooth and efficient, with many customers expressing their happiness with finding desired items and the convenience of having them delivered directly to their door.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speedy... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent products,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and amazing... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers praise the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can honestly say, everytime I’ve ordered I’ve been more than happy with Disneymad!!! They dispatch so quickly and deliver my Disney goodies the next day! Everything is sooo well packed, it’s like Ch... See more

Rated 5 out of 5 stars

I love shopping with disneymad. I’m not able to get to the parks, so being able to have the magic of the parks shipped right to my door is the best next thing! They have amazing products, great occasi... See more

Rated 5 out of 5 stars

Ordered Wednesday at around 4 and received the next morning. Amazing service, lovely touch was the love hearts I found at the bottom 😋. Item was very well wrapped, even though the delivery man left t... See more

Rated 5 out of 5 stars

Every order is like Christmas morning, everything is individually wrapped so it’s like Santa has delivered the goods himself. So quick to dispatch and deliver! Love a disneymad order


Company details

  1. #37 of 136 best companies in Collectibles Shop

Written by the company

Disney merchandise


Contact info

4.9

Excellent

TrustScore 5 out of 5

245 reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Over the moon

Amazing product sent well and quickly and very happy with how it was packaged. Will definitely buy from here again 🥰

3 January 2023
Rated 5 out of 5 stars

Absolutely Highest Recommendations for…

Absolutely Highest Recommendations for DisneyMad, Brilliant Company
Excellent choice and prices, especially exclusive Loungefly, excellently packaged and freebie sweeties! 24 hour tracked delivery!
I've bought through the website, Facebook and Ebay and had Excellent service through all!
Thank you so much

23 December 2022
Rated 5 out of 5 stars

Thank you!

We wanted to replace a soap dispenser that we had unfortunately broken. The Item was out of stock elsewhere but delighted that you had it. The item arrived very promptly in secure packaging and kids loved the free sweets! Thanks so much for solving our issue.

3 December 2022
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Kept fully informed regarding delivery as there were delays due to the RM strikes. The seller even refunded my postage fee due to this (which I wasn't expecting at all!). Fantastic product too! Was wrapped really well and even got a sweet in the parcel. Lovely gesture. Thank you. I will definitely be buying from this company again.

12 December 2022
Rated 5 out of 5 stars

Great communication, parcel arrived beautifully

The package arrived in good time considering the Royal Mail strikes and whenever I needed an update with the progression of my parcel I was able to get one within 30 minutes of asking which is super quick response time, the parcel arrived and it was packaged with such care I was very impressed, this company always looks after the customers and will definitely order again in the future

10 December 2022
Rated 5 out of 5 stars

Disney in name, Disney magic in service!

Such a fantastic store to do business with. They were super helpful from the get go when I had questions and even during the postage time, they were helpful and informative whilst trying to work around a postal strike day. Incredibly kind and will gladly buy from them again.

9 October 2022
Rated 5 out of 5 stars

Just Perfect!

Perfect!! Beautiful bags, and beautifully wrapped , posted fast and perfect communication, thank you sooo much, cant wait to use these next month on fight and my during Disney world vacay!

30 September 2022
Rated 5 out of 5 stars

Amazing company

Amazing company, customer service and packaging. I will not be buying my Disney products elsewhere !

16 September 2022
Unprompted review

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