Distillersdirect Reviews 1,143

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I placed an order with these folks on Sunday evening, and it was delivered promptly on Tuesday morning. I bought a couple of things on decent sale offers, and I honestly can't fault the service.

Rated 5 out of 5 stars

Good prices, securely packaged, fast delivery with a reasonable free delivery option! Came with a few little goodies too which was a nice cute touch. Can’t wait to try my drinks over the Christmas pe... See more

Company replied

Rated 5 out of 5 stars

Good communication post order,of a truffle gin that we couldn't find elsewhere. Arrived by dpd,one of the better couriers, in superb packaging. Can't comment on taste of gin as its a present for other... See more

Rated 5 out of 5 stars

Delivered on time. Perfectly wrapped with a few extra goodies (a pencil and sweets) thrown in, plus a handwritten note thanking me for my purchase lovely touches and things that set this company apar... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Offering premium, niche and unusual drinks to your door


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Great delivery

Great delivery , very quick and efficient

20 December 2024
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Reply from Distillersdirect

Hi Stephen

Thank you so much for your 5* review. I'm thrilled to hear that you had a great experience with our delivery service. We appreciate your support. Looking forward to serving you again soon!

- Katie

Rated 5 out of 5 stars

Fast delivery

Fast delivery, decent price. Will use again

20 December 2024
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Reply from Distillersdirect

Hi Grant

Thank you for choosing our services. Your support means a lot to us, and we value your trust in our products. We are grateful for your custom and look forward to serving you again in the future.

- Katie

Rated 5 out of 5 stars

Perfect service!

Delivered on time. Perfectly wrapped with a few extra goodies (a pencil and sweets) thrown in, plus a handwritten note thanking me for my purchase lovely touches and things that set this company apart from their competitors. I will use them again for sure.

19 December 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Will definitely order from them again.

19 December 2024
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Reply from Distillersdirect

Hi Ann-Marie

Thank you for sharing your uplifting feedback! Your kind words are highly appreciated and motivate us to maintain high service quality. We are thrilled to hear about your positive experience and look forward to helping you again in the future. Your support is truly appreciated!

- Katie

Rated 5 out of 5 stars

All good

All good, delivery on time etc.

2 December 2024
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Reply from Distillersdirect

Hi Judi

We greatly appreciate your feedback. It motivates us to continue providing high quality service. Your support is appreciated!

- Katie

Rated 5 out of 5 stars

First class service

First class service ,fast delivery with good updates
Highly recommend

The product we bought was disappointing but not the companies fault

19 December 2024
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Reply from Distillersdirect

Hi Paula

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you appreciated our service and fast delivery, even if the product itself didn't meet your expectations. We’re always here to help if you need assistance or have any concerns. We appreciate your recommendation and look forward to serving you again in the future!

- Katie

Rated 5 out of 5 stars

Great Service and Quality….

Great selection of spirits and liqueurs, easy to navigate and order and quick delivery. Very pleased. Highly Recommended!

19 December 2024
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Reply from Distillersdirect

Hi Peter

We are thrilled to you are happy with the selection of spirits and liqueurs on our website and found it very easy to order!
Thank you for taking the time to share your thoughts with us!

- Katie

Rated 5 out of 5 stars

Very easy to order and very speedy!

Very easy to order and very speedy delivery!

18 December 2024
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Reply from Distillersdirect

Hi Cat

Thank you for your 5* review! We look forward to assisting you again in the future. Your support is genuinely appreciated!

- Katie

Rated 5 out of 5 stars

ordered on Thurs arrived on Sat thank…

ordered on Thurs arrived on Sat thank very pleased 😀

19 December 2024
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Reply from Distillersdirect

We are delighted to hear how quickly you received your order! I'm glad to know we were able to meet your expectations.
We look forward to welcoming you back soon for another great experience!

- Katie

Rated 5 out of 5 stars

Offers a great price

Offers a great price, good website and quick delivery.

2 December 2024
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Reply from Distillersdirect

We greatly appreciate your feedback and we are glad to hear you are happy with our prices, website and delivery!
Your support means a lot to us.

- Katie

Rated 5 out of 5 stars

You can "bank" on their word!

great service and delivered on time

18 December 2024
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Reply from Distillersdirect

Hi Prak

Thank you for your kind words! We are thrilled to hear you enjoyed your experience with us and your order was delivered on time.
We are grateful for your custom and look forward to serving you again in the future!

- Katie

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, cute little gift.
Merry Christmas!

18 December 2024
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Reply from Distillersdirect

Hi Lisa

Thank you for sharing your positive experience.
We hope you enjoyed your gift and had a great Christmas!

- Katie

Rated 4 out of 5 stars

Looks good. Its a gift for friends

This is a Christmas gift but one I'm sure will be enjoyed. A nice touch would perhaps be to add a card advising the best type of tonic/fruit etc to serve it with.

I was however, really disappointed with delivery from DPB. Because although myself and designated neighbour were both at home when delivery was supposedly attempted, neither of us had anyone knock at the door. Instead I got a message to say that I wasnt in when delivery was attempted, so would have to pick up from nearest local collection point.
That was very annoying. If you are going to keep using them as couriers, perhaps you could tell them to follow delivery instructions provided, or at the very least KNOCK LOUDER, if they reckon they did! Both myself and my neighbour could not have both not heard!
I'm sure the gin itself will be delightful, and as its for my neighbour, I'm hoping I get a taste too! 😋 Merry Christmas to you all and a prosperous New Year 🎄

18 December 2024
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Reply from Distillersdirect

Hi Helene

Thank you for your thoughtful review!

We're delighted to hear that you’re excited about your Christmas gift, and we appreciate your suggestion about including serving tips on this product.

We sincerely apologise for the delivery inconvenience you experienced with DPD; it's frustrating when delivery instructions aren't followed. We'll make sure to pass your feedback along to them to improve future experiences. We hope that the gin is a hit and that you get to enjoy a taste too! Wishing you and your neighbour a Merry Christmas and a wonderful New Year! 🌟

- Katie

Rated 5 out of 5 stars

Great price

Great price. Great doing business with. Quick delivery. 5*

17 December 2024
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Reply from Distillersdirect

Hi James

Thank you for buying from us and leaving your positive review.
Your support means a lot to us and we are thrilled to hear you are happy with the price.

Thank you for choosing us!

- Katie

Rated 5 out of 5 stars

Excellent speedy delivery

Excellent speedy delivery. Packaged well as it's for a Christmas present. Would definitely use again. Reasonable price to boot.

17 December 2024
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Reply from Distillersdirect

Hi Louis

We really appreciate your great review! It's fantastic to know you liked the fast delivery and the quality of the packaging for your Christmas gift. Your support is very important to us, and we can't wait to help you again soon.

- Katie

Rated 5 out of 5 stars

Good experience on first time purchase

Good prices, securely packaged, fast delivery with a reasonable free delivery option! Came with a few little goodies too which was a nice cute touch.
Can’t wait to try my drinks over the Christmas period! Would definitely consider ordering from here again.

16 December 2024
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Reply from Distillersdirect

Hi Rachel

Thank you for expressing your encouraging feedback!
Your kind words are truly appreciated, were glad to hear you were happy with our packaging, fast delivery and sweet treats!
We look forward to serving you again in the future.

- Katie

Rated 5 out of 5 stars

Great choice of drinks and fast delivery

Great choice of drinks and found the rum I like which isn’t readily available in shops. Very easy online ordering process and fast delivery. Will definitely be ordering again.

16 December 2024
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Reply from Distillersdirect

Hi Dave

We really appreciate your wonderful review! It’s great to know you discovered you favourite rum and that our online ordering and delivery made things easy for you. Your support is very important to us, and we look forward to serving you again soon! Cheers!

- Katie

Rated 5 out of 5 stars

Gin delivery

The order was delivered in good condition, on the day and time stated 👍

29 November 2024
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Reply from Distillersdirect

Hi Edwin

We really appreciate your amazing 5-star review! It’s great to know that your order came in perfect shape and on time. We thank you for your support. We can’t wait to help you again soon!

- Katie

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