Plus: great collection, down point: the customer has to pay for both the shipping and return shipping
First of all they've an amazing collection and a great and very friendly customer service!
But the second part is about the shipping costs and the return shipping costs. I returned my order, and I read that the return shipping costs were for me to pay. That already raised my eyebrows, because from what I know, Disturbia isn't a small business, if it was I could've understood. Today my return was processed, and I noticed that I also have to pay for the shipping! Like what! Because of the amount of my order it was worth it to return it, but I know paid €16 for shipping/return shipping! Imo ridiculous! I really like their collection, but I'm not sure if I'll order from them again.



