Diversity Boutique Ltd Reviews 33

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

This company is highly organized, answers any questions you have and a very quick response time. New stock is added every week and their always high quality products... Once ordered you always rec... See more

Rated 5 out of 5 stars

Bought loads of products all received earlier than expected and great owner. All products are in excellent condition and brand new.

Rated 1 out of 5 stars

Awful company managers who slag their reps off very awful company the manager is no help was my upline but just let me crack on with it never really checked in on me send out broken toys and replaces... See more

Rated 5 out of 5 stars

The website is very well laid out and easy to find what you are looking for. Plus the owner is very quick to reply and helpful at dealing with issues. I definitely recommend using this company.

Company details

  1. Gift shop
  2. Online Food Ordering Service

Written by the company

Small business selling lots of diverse items for your home, or gifts!


Contact info

4.2

Great

TrustScore 4 out of 5

33 reviews

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1-star

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Rated 1 out of 5 stars

Awful customer service

Awful customer service. Initially replied to my complaint about fidget advent calendars and been ignored since. I was happy to contact the manufacturer directly too, as appreciate thats where the issue lies, but now sadly my issue is here too now due to lack of support. Very disappointed as I like to support small businesses.

18 January 2022
Unprompted review
Rated 1 out of 5 stars

Items either never show up when I’m…

Items either never show up when I’m being told they are or don’t at all
Ok waiting on a fox warmy ordered beginning of December in time for my mums Christmas whoosh still to this day has not arrived

18 January 2022
Unprompted review
Diversity Boutique Ltd logo

Reply from Diversity Boutique Ltd

Hi Toni, as explained in the emails. I don't have an order for you in December.

Rated 5 out of 5 stars

Ordered Lady and the tramp pjs

Ordered Lady and the tramp pjs. Super fast delivery. Pjs fitted perfect. Would highly recommend diversity Boutique. Staff polite and friendly

16 December 2021
Unprompted review
Diversity Boutique Ltd logo

Reply from Diversity Boutique Ltd

Thank you so much for sharing.

Rated 1 out of 5 stars

Never used before and won’t be back

Never used before. Ordered 2 advent calendars in august. Wasn’t told pre ordered. Told get posted. After couple weeks chased up to be told October. Nothing then chased up again told November. Then message to say 19th November. Nothing. Told by 30th. Posted out 27th 1st class yet still not received. Appalling. Money spent and no advent calendars for tomorrow for my children!!! Who are autistic so I have to sort out elsewhere as it will be ww3. 1st and last time using.
Company and who they hire is a bad service, lack of communication and correct information.

30 November 2021
Unprompted review
Diversity Boutique Ltd logo

Reply from Diversity Boutique Ltd

Hi Tammy, I am truly sorry the affliate you dealt with didn't give you the right information as requested. I have apologised over and over for this. Given you a full refund and you got to keep the items. Unfortunately courier delays are out with my control. Over 100 advent calendars were sent and only yours wasn't recieved in time. Again my apologies

Rated 5 out of 5 stars

Great customer service

Great customer service. Will definitely purchase from here again.

29 October 2021
Diversity Boutique Ltd logo

Reply from Diversity Boutique Ltd

Thank you so much for your review

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