Dividend Finance Reviews 603

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Sadly, my dad got locked in with this company. He had the panels installed on his roof years ago, and they have never worked. Their customer service is always answering, but there's no movement on the... See more

Rated 1 out of 5 stars

I want to know how many more loans for Pink energy you have given out KNOWING that Pink energy is scamming their customers. You have plenty of customers that are telling you as well as customers that... See more

Rated 1 out of 5 stars

Please note the only positive results are at the beginning of the relationship. This company allows illegitimate people to quickly install your solar panels to lock you in your contract so you can't g... See more

Rated 1 out of 5 stars

Call me. I'm getting consumers to come forward on a class action lawsuit against Vision Solar and Dividend(lender). Feel free to reach out for validation that I am a real consumer. Neda Yarnall (908... See more

Company details

  1. Financial Institution
  2. Alternative Financial Services
  3. Non-bank financial service
  4. Solar Energy Company

Information provided by various external sources

Dividend is a leading national provider of renewable energy and energy-efficiency financing solutions to homeowners. We believe that solar should be an investment, not just another monthly expense and make this possible through offering a comprehensive suite of residential solar loan options to our customers. Our unsecured solar loan, the EmpowerLoan™, continues to expand its product offerings into the home-energy space - including PACE financing. As well, Dividend has developed a comprehensive platform for installation partners and homeowners to streamline the financing process and help our customers achieve their goal of solar ownership.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

603 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dividend finance is a professional and…

Dividend finance is a professional and caring finance company that I recommend to anyone who needs assistance with remodeling your home.

20 December 2021
Unprompted review
Dividend Finance logo

Reply from Dividend Finance

Delores, thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

They did everything quickly

They did everything quickly, and according to my needs and more. Excellent work I congratulate you for being very professional in everything you do, I am very satisfied. God bless the company and all its workers. Happy Holidays.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

Easy company to work with

The representative of the company was very nice, he explained things very well, and although the work cost more than we were expecting, he explained the value. The workman arrived, completed the work, and were gone in less than 3 hours, including cleanup

12 December 2021
Unprompted review
Rated 5 out of 5 stars

Easy to deal with and get approved

Very easy to apply and get approved.
Customer care rep. described the service provided by Dividend, such as payments, fees, credits, etc.
Easy to deal with and good communication

2 December 2021
Unprompted review
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Reply from Dividend Finance

Thank you for this review Carlos, we are glad the process was easy and simple!

Rated 1 out of 5 stars

Employees are not knowledgeable about…

Employees are not knowledgeable about business practices. I called to pay off loan amount and was told balance could be paid in full online. What a mistake, I ended getting a phone call for additional charges. The company is deceitful and not transparent. My neighbors also experienced the same issue. I would advise you to be cautious when dealing with this company or look for other options.

24 November 2021
Unprompted review
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Reply from Dividend Finance

Rudy, thank you for taking the time to leave us feedback about your experience with us. We are sorry that your experience has not been positive so far. Someone from our customer service team will be reaching out to you shortly regarding this matter.

Rated 5 out of 5 stars

Seemless financing

Seemless financing. Very professional. Excellent follow up and follow through.

29 October 2021
Unprompted review
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Reply from Dividend Finance

Edward, we are pleased to hear you had a great experience!

Rated 1 out of 5 stars

Dividend won't accept payment s.

We have been with dividend for two n half years with no issues until the last 4 months we send in a payment and they keep sending it back as a credit to our bank and then send us a late notice.just called as it happened again and told there account shows payment not sent back and have to wait 2 business days for someone to look into it this is unacceptable!

27 October 2021
Unprompted review
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Reply from Dividend Finance

Hello, Thank you for reaching out. We are sorry about your experience with Dividend Finance. Can you please message us with the email associated with your account and the best phone number to reach you? We will then pass this along to our Customer Success department and they will reach out to you shortly.

Rated 5 out of 5 stars

Overall satisfied

Overall satisfied! Had a very minor problem but resolved in a timely and pleasant manner.

25 October 2021
Unprompted review
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Reply from Dividend Finance

Rebecca, we are glad to hear Dividend was able to provide you with a great experience!

Rated 5 out of 5 stars

questions immediately answered

The whole process was very easy. We had some questions that were addressed the same day. Very happy with the immediate response.

19 October 2021
Unprompted review
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Reply from Dividend Finance

Hi Lonnie, we are very happy to have provided you with such a positive experience!

Rated 5 out of 5 stars

Took us a while to get going

Took us a while to get going. However, the installation was quick and painless!

18 October 2021
Unprompted review
Dividend Finance logo

Reply from Dividend Finance

Thank you Gerri for taking the time to let us know how we did. We hope you have a great day!

Rated 4 out of 5 stars

Owner

4stars and good service

11 October 2021
Unprompted review
Dividend Finance logo

Reply from Dividend Finance

Betty, we are glad we could help!

Rated 5 out of 5 stars

Dividend made my dream a reality by…

Dividend made my dream a reality by offering me a low interest rate loan to finance solar project. The process was quick and easy. I’m plan on working with them for my future projects.

8 October 2021
Unprompted review
Dividend Finance logo

Reply from Dividend Finance

Hi Leighton, thank you so much for your positive comments about Dividend Finance!

Rated 1 out of 5 stars

Horrible website and interest deferment…

Horrible website and interest deferment program, shows interest accrued which would be fine but when you make your payment, it shows your paying interest during the deferment as well as customer service will tell you the interest is deferred and it won't effect paying it off early. However their statements show a complete 180 from what they say on the phone. I will be contacting the BBB as I am paying them off ASAP.

Update: UNREAL not only did the company reach out to me to run around dodging the question, but referred me to the documentation I signed. Yes I signed the document that said no interest if paid off within one year. HOWEVER look at this break down of a minimum payment, if you saw this would you believe this company saying really saying no interest for 12 months as stated in the document I signed!!?
Payment 125.73
Interest reduction 71.47
Principal reduction 54.26

6 October 2021
Unprompted review

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