Dividend Finance Reviews 603

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Sadly, my dad got locked in with this company. He had the panels installed on his roof years ago, and they have never worked. Their customer service is always answering, but there's no movement on the... See more

Rated 1 out of 5 stars

I want to know how many more loans for Pink energy you have given out KNOWING that Pink energy is scamming their customers. You have plenty of customers that are telling you as well as customers that... See more

Rated 1 out of 5 stars

Please note the only positive results are at the beginning of the relationship. This company allows illegitimate people to quickly install your solar panels to lock you in your contract so you can't g... See more

Rated 1 out of 5 stars

Call me. I'm getting consumers to come forward on a class action lawsuit against Vision Solar and Dividend(lender). Feel free to reach out for validation that I am a real consumer. Neda Yarnall (908... See more

Company details

  1. Financial Institution
  2. Alternative Financial Services
  3. Non-bank financial service
  4. Solar Energy Company

Information provided by various external sources

Dividend is a leading national provider of renewable energy and energy-efficiency financing solutions to homeowners. We believe that solar should be an investment, not just another monthly expense and make this possible through offering a comprehensive suite of residential solar loan options to our customers. Our unsecured solar loan, the EmpowerLoan™, continues to expand its product offerings into the home-energy space - including PACE financing. As well, Dividend has developed a comprehensive platform for installation partners and homeowners to streamline the financing process and help our customers achieve their goal of solar ownership.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

603 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy peasy

West Shore Homes took care of processing everything, so it was easy. Just a few questions to fill out. Only problem was the paperwork I was emailed and can't access.

27 September 2020
Unprompted review
Rated 5 out of 5 stars

Truly an advocate for their clients-…

Truly an advocate for their clients- after a complete failure in project management, customer relations and communications management with the contractor/installer company, Dividend - through no obligation of their own- devised a solution to help rectify the situation. Finance companies typically do not care but this is one that does.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

Great rates, great service!

Dividend helped us finance our solar installation. They sent helpful emails and it was easy to set up. Great rates, great service. Thanks for helping our dreams come true!

14 September 2020
Unprompted review
Rated 5 out of 5 stars

The finance

The finance, product, and labor were the best we have experienced. From the salesman that informed us about the product and financing to the person that walked us around our home to make sure we were satisfied with the job they had completed. They were very professional and very trustworthy. It is sad to say that it is hard to find the quality of people like them in this world today. I am very thankful that they gave us and experience that we are truly thankful to have met them and worked with them to get what we needed for our home and our home looks beautiful! My wife is very happy with them and has not stopped talking to anyone who will listen to her about Pinnacle and Dividend Finance. She is happy therefore I am happy. Thank you.
Sincerely,
LT and Karen Buchanan

1 September 2020
Unprompted review
Rated 5 out of 5 stars

So seemless and simple

This was all such a seemless, simple and fast process. Everything was well explained and we had no issues getting the financing needed and at a great rate as well. I love how everyone partnered together and they were all on the same page... we didn't have to ask a million questions and got the results we expected!

31 August 2020
Unprompted review
Rated 5 out of 5 stars

Dividend made the process of applying…

Dividend made the process of applying for and receiving a financial loan as easy as possible. Everything has been self-explanatory and very easy to follow. Albeit my first time dealing with a system as such it has been a wonderful experience.

30 August 2020
Unprompted review
Rated 5 out of 5 stars

So easy

So easy. Done on line. Never had to travel to a meeting.

25 August 2020
Unprompted review
Rated 1 out of 5 stars

Every Step of the Process was PAINFUL

Every Step of the Process was PAINFUL. I am not exagerating when I say that every time I submitted something or called there had to be a follow up. I was told to submit things I already had. I was told problems were resolved and they weren't. I had no choice in working with this company because we assumed a loan. We will get out of this loan as soon as possible in order to have decent customer service. The WORST customer service I have experienced.

13 August 2020
Unprompted review
Dividend Finance logo

Reply from Dividend Finance

Hi Annie, We are so sorry to hear about your experience with Dividend Finance. Providing our customers with the best possible service is a goal of ours and we are saddened to hear that this was not the case for you. Please don't hesitate to give us a call if you would like to talk through this or have any further questions (844) 805-7100. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look