Denney Diving - Diving Direct Reviews 2,184

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many items arriving quickly and well-packaged. People are very satisfied with the quality of the products, finding them to be exactly as described and reliable. The staff is frequently highlighted for being incredibly helpful, patient, and knowledgeable, offering excellent advice and personalized service. Reviewers also appreciate the competitive pricing and the wide selection of products available. However, some customers noted minor discrepancies, such as a product's wheel color differing from the website image, or a need for slight modifications to a mouthpiece for a better fit.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Product

Clients share positive opinions on product quality, with many reviewers highlighting that goods are of great... See more

Service

People report positive experiences with service, often highlighting the excellent and outstanding level of... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good and great pricing... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Availability of product - good price and quick delivery. Only odd thing is that wheel colour of TUSA Travel Roller Bag (Large) wasn't blue, as shown on the website, but black instead. Not a major pr... See more

Rated 5 out of 5 stars

Chris Denney in customer service was amazing. He was so helpful assisting me in choosing what product to buy. He helped me ship to Malta, as on your website you only ship to the UK but I recently move... See more

Rated 5 out of 5 stars

I recently purchased swimming goggles from Diving Direct and I honestly cannot praise them enough, especially Chris, who was incredibly helpful throughout the process. From sending me comparison pict... See more

Rated 5 out of 5 stars

Ordered prescription snorkel set only a couple of weeks before my holiday. Denny Diving turned my order around in a few days, keeping me up to speed with the order progress. Set arrived well ahead of... See more


Company details

  1. #1 of 5 best companies in Dive shop
  2. #3 of 90 best companies in Outdoor sports shop
  3. #3 of 138 best companies in Sporting Goods Shop
  4. #1 of 39 best companies in Swimwear shop

Information provided by various external sources

Established 1954, Denney Diving is the North's premier dive store with an unparalleled quality of customer care and service to both individuals and organizations in the diving world. We hold a large stock of equipment, most can ship for Next Working Day UK Delivery when needed. We are Premier Dealers for : Cressi Sub, Aqualung ,Mares, Aqua Sphere, Head, Scubapro, Suunto, Oceanic, Apeks, Atomic & More We strive to provide You the customer with the best quality service & advice.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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Rated 5 out of 5 stars

Help! a complete beginner to snorkelling, and a varifocal wearer.

As a complete beginner to snorkelling, having a small frame, and also as a varifocal wearer, I had several questions regarding the size of mask and prescription lenses. The gentleman I spoke to was extremely helpful, answered all my questions fully, enabling me to purchase a suitable mask. It has since arrived, and I’m really looking forward to trying it out and being able to see clearly.
I would highly recommend this company, based on my experience.

27 February 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery, good description.
The mouthpieces are well made and sturdy with good gum protection. I found the gape (jaw separation) a little wide for me but this will be easily reduced by carving away part of the cleats for the lower teeth. It is good to have that adjustment possible.

27 February 2026
Rated 5 out of 5 stars

Rapid delivery, great communication, just really good

I purchased Waterproof G2 5mm gloves for diving. Their pricing for equipment is very competitive and they had free and very fast shipping for this item as it was over £50. Package was delivered within 2 days of placing the order. Really happy with how quickly they were sent and the communication via email and the tracker. I'll definitely order from here again in the future!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. I placed an order on Sunday and realised I may have made a mistake with the correct item. First thing Monday morning I phoned them to explain the situation. The chap I spoke to went through the order and made sure everything was correct, a day later I received exactly what I wanted. Will definitely use again.

23 February 2026
Rated 5 out of 5 stars

Very Good

The items I ordered were very well packed which I appreciated. Delivery was quick and efficient.

23 February 2026
Rated 5 out of 5 stars

Fantastic service

Amazing service they clocked I had ordered the wrong boots and got straight on the phone to me to make sure I received the bits I needed, amazing service thank you

7 January 2026

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