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Denney Diving - Diving Direct Reviews 2,184

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TrustScore 5 out of 5

5.0

Dive shop
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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many items arriving quickly and well-packaged. People are very satisfied with the quality of the products, finding them to be exactly as described and reliable. The staff is frequently highlighted for being incredibly helpful, patient, and knowledgeable, offering excellent advice and personalized service. Reviewers also appreciate the competitive pricing and the wide selection of products available. However, some customers noted minor discrepancies, such as a product's wheel color differing from the website image, or a need for slight modifications to a mouthpiece for a better fit.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Product

Clients share positive opinions on product quality, with many reviewers highlighting that goods are of great... See more

Service

People report positive experiences with service, often highlighting the excellent and outstanding level of... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good and great pricing... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Availability of product - good price and quick delivery. Only odd thing is that wheel colour of TUSA Travel Roller Bag (Large) wasn't blue, as shown on the website, but black instead. Not a major pr... See more

Rated 5 out of 5 stars

Chris Denney in customer service was amazing. He was so helpful assisting me in choosing what product to buy. He helped me ship to Malta, as on your website you only ship to the UK but I recently move... See more

Rated 5 out of 5 stars

I recently purchased swimming goggles from Diving Direct and I honestly cannot praise them enough, especially Chris, who was incredibly helpful throughout the process. From sending me comparison pict... See more

Rated 5 out of 5 stars

Ordered prescription snorkel set only a couple of weeks before my holiday. Denny Diving turned my order around in a few days, keeping me up to speed with the order progress. Set arrived well ahead of... See more

Company details

  1. #1 of 5 best companies in Dive shop
  2. #3 of 90 best companies in Outdoor sports shop
  3. #3 of 138 best companies in Sporting Goods Shop
  4. #1 of 39 best companies in Swimwear shop

Information provided by various external sources

Established 1954, Denney Diving is the North's premier dive store with an unparalleled quality of customer care and service to both individuals and organizations in the diving world. We hold a large stock of equipment, most can ship for Next Working Day UK Delivery when needed. We are Premier Dealers for : Cressi Sub, Aqualung ,Mares, Aqua Sphere, Head, Scubapro, Suunto, Oceanic, Apeks, Atomic & More We strive to provide You the customer with the best quality service & advice.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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Rated 5 out of 5 stars

Ordered the TUSA Sport Elite Mask and…

Ordered the TUSA Sport Elite Mask and Snorkel Set for my trip to the Maldives. Found Diving Direct to have the best price for a reputable brand. Loved the colourways available. Fast delivery and the snorkel set was great quality. Used the snorkel set most days on my trip and it was perfect. Only issue is would have liked it to come with a bag to carry it in.but apart from that it is perfect.

30 December 2024
Rated 5 out of 5 stars

Friendly, and very easy to talk too.

Called the shop a couple of times and got fantastic advice after both conversations. I also got a warm friendly feeling from the chats, like nothing was too much trouble.
Snorkelling is our main activity when we go on holiday but needed prescription lens in our new sets of snorkels. Haven’t used the new ones in water yet but the lens are super clear, corrects our vision, cannot wait to use them on holiday to see more clearly under the water.

30 November 2024

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