Provided the forms well. Instructions for the filling out the forms was often good but sometimes confusing and sometimes lacked clarity. Help with questions was sometimes slow and some questions wer... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The questionnaire platform is not very user friendly, constantly felt like I had to hunt for hidden questions. Also, the support advisor was not extremely helpful in offering assistance on specific co... See more
Company replied
A knowledgable person was ultimately very helful, as your instructions in the packet are VERY confusing. Kathleen was great. Eileen, not so much.
Company replied
**UPDATE as of 7/18 from a 1 star review** After posting my initial review, I was contacted by Tamara from Divorce.com. She listened to my concerns and offered a 50% refund. I'm very pleased wi... See more
Company replied
Company details
About Divorce.com
Written by the company
Divorce can be brutal, but it doesn’t have to be that way. Divorce.com—run by the same expert team who pioneered online divorce more than two decades ago—offers expansive online services that lessen the burdens and costs of divorce.
While other services are limited in their approach, our powerful online solution offers three pillars of support to cover virtually any divorce scenario:
- Use Our Online Tool for a Fast-and-Affordable Divorce
- Access On-Demand Mediation
- Find a Family Law Attorney from Our Trusted Network
Divorce.com strives to deliver efficient and optimal outcomes for our customers, regardless of their situation. In many cases, we save our customers thousands over the typical divorce process.
- Use Our Online Tool for a Fast-and-Affordable Divorce
- Access On-Demand Mediation
- Find a Family Law Attorney from Our Trusted Network
Divorce.com strives to deliver efficient and optimal outcomes for our customers, regardless of their situation. In many cases, we save our customers thousands over the typical divorce process.
Contact info
2018 156TH AVE NE , 98007, BELLEVUE, United States
- 1.888.334.0710
- info@divorce.com
- divorce.com
3.3
Average
341 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Rely not worth the price
Rely not worth the price. The help is automated and just keeps trying to upsell me. I probably could have done this all myself and saved 3k.
14 August 2025
Unprompted review
Reply from Divorce.com
We’re genuinely sorry to hear that your experience didn’t meet expectations. Our goal is always to provide real value and support that makes your process easier, not more frustrating.
We understand your concern about cost and automation. While we do use automated tools to streamline parts of our service, your Case Manager is your personal human support that you have had access that you can contact directly through your account.
It’s never our intention to push unnecessary upsells, and we apologize if it felt that way.
EXCELLENT PROFESSIONAL RELIABLE FIVE…
EXCELLENT PROFESSIONAL RELIABLE FIVE STAR SERVICE...
8 June 2025
Unprompted review
Reply from Divorce.com
Thank you, Lisa! We're thrilled to hear you found our service excellent, professional, and reliable. Providing a five-star experience is always our goal, and your feedback truly means a lot to us.
Very easy
Very easy, professional. Takes the worry out of filing on our own!
25 July 2025
Unprompted review
Reply from Divorce.com
Thank you for taking the time to leave your review, Clifford. We're honored to help you in this journey.
Made things very easy during a tough time
Easy to use, accessible, quick feedback
24 July 2025
Unprompted review
Reply from Divorce.com
Thank you for your kind words, Angela. We're so glad to hear that we could make things easier for you during a difficult time. It's our goal to provide support that’s not only accessible and easy to use, but also timely and helpful.
Divorce.com has been very helpful
Divorce.com has been very helpful, kind and patient with me while navigating the forms and getting all the documentation I needed together. Highly recommended@
23 July 2025
Unprompted review
Reply from Divorce.com
Thank you for taking the time to leave a review and share your positive experience with Divorce.com. We truly appreciate your feedback!
I have been receiving confusing…
I have been receiving confusing instructions from Divorce.com and your recommended attorneys that I paid a fee to use regarding how to fill out the forms correctly. For example, I do not understand why under Real Property that there is not an option to say that the property would be awarded to both parties and the assets would be split accordingly.
21 July 2025
Unprompted review
Reply from Divorce.com
Hi Helen, we strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns
Divorce.com is a great source
Divorce.com is a great source. Very Professional!
18 July 2025
Unprompted review
Reply from Divorce.com
Thank you Casondra for taking the time to leave us your review. We're pleased that you had such a positive experience and found us to be professional.
I told the representative what I wanted…
I told the representative what I wanted to do, and she did it in less than 5 minutes. Quick and easy!
18 July 2025
Unprompted review
Reply from Divorce.com
We’re grateful that you took the time to leave us a review. Thanks a lot, Jolene!
Not LGBTQ Friendly
Absolutely no help. They're processes and forms are not friendly for the LGBTQ community. The paperwork is all pre-built templates, that read like pre-built templates. I could have done better and saved $2,000 by doing it myself.
I asked for help multiple times and was constantly told they couldn't. I'm having to list myself as the mother because our child has two dads.
15 July 2025
Unprompted review
Reply from Divorce.com
Thank you Patrick for bringing the matter to our attention, we recognize how important inclusivity is, especially during such a personal and challenging time as divorce. We apologize that your experience not as expected, it was never our intention to add to your hardship, we have reached out via email with the forms corrected and have addressed the issue for future customers.
Jurisdiction change
**UPDATE as of 7/18 from a 1 star review** After posting my initial review, I was contacted by Tamara from Divorce.com. She listened to my concerns and offered a 50% refund. I'm very pleased with the outcome and appreciate the proactive follow-up. It shows the company is willing to resolve an issue when given the chance.
*************
After entering the required information and submitting my request to obtain the necessary documents, I believed I could change the jurisdiction from California to Utah. However, despite trying to update the state, the system remained locked on California. I was then informed that switching to a new jurisdiction would require an additional payment of $249.50.
I ultimately used Utah’s online service, which allowed me to make the necessary jurisdictional changes without any issues. Unfortunately, I’m now out $499. for a service I couldn’t even use. Rather than offering a partial refund, I was told I’d need to pay more.
10 July 2025
Unprompted review
Reply from Divorce.com
Thank you, Miles! We truly appreciate you taking the time to update your review. Your experience is important to us, and we want you to know that we carefully read all feedback to ensure any concerns are fully addressed and resolved. We're grateful for your continued trust and support.
It's great to be able to get this done…
It's great to be able to get this done in a matter that works for both parties and be able to control your wants and needs in such a difficult time.
14 July 2025
Unprompted review
Reply from Divorce.com
Thank you Sharon for your review. It is so important to find a path that respects everyone’s needs, especially during challenging times. I’m glad we could work help and provide some sense of control and clarity.
The process has been mostly very…easy
The process has been mostly very smooth, which I can't imagine it would be with hearings. They missed finding my money order in the envelope, but once they looked for it in the envelope (they keep everything!) a second time, they located it.
10 July 2025
Unprompted review
Reply from Divorce.com
Thank you for your feedback — We are glad to hear the process was mostly smooth for you. I appreciate your patience regarding the money order, and I'm glad it was located quickly once rechecked. We do our best to keep everything organized, and your understanding means a lot!
Judge didn't like the paperwork
Judge didn't like the paperwork. Was hard to understand what to.fill out...had to fix too many times
2 July 2024
Reply from Divorce.com
We're sorry to hear about your experience and appreciate you bringing this to our attention. We take feedback seriously and would like the opportunity to learn more about what happened and how we can make it right.
We have sent an email to you, should you be willing to discuss your experience further, we would greatly appreciate the opportunity to better understand the situation and work toward a resolution.
Provided the forms well
Provided the forms well. Instructions for the filling out the forms was often good but sometimes confusing and sometimes lacked clarity. Help with questions was sometimes slow and some questions were not answered well. I would recomend to others as I belive that this was the best resource out there for non-contested divorces.
29 June 2024
Reply from Divorce.com
Thank you for your feedback! We're glad to hear that you found our forms helpful and that you would recommend our service to others. We truly appreciate your trust in us as a resource for your divorce.
We also appreciate your honest comments, we're always looking to improve, and your input helps us identify areas where we can do better.
If you have any unresolved questions or additional suggestions, we’d love to hear from you directly so we can assist further. Thanks again for choosing our service and sharing your experience!
Reply from Divorce.com
Hi Lee, we are glad to hear that you are off to a good start with our service. We aim to make every step of the process clear and as easy as possible. Thank you for allowing us to help you through the process.
The professionalism from the people…
The professionalism from the people working on my divorce. And the prompt responses back to my emails.
6 June 2025
Unprompted review
Reply from Divorce.com
Thank you so much for your kind words. We’re truly glad to hear that you felt supported by our team during such an important and challenging time. Providing professional service and timely communication is always a top priority for us, and it means a lot to know that made a difference for you. Please don’t hesitate to reach out if you ever need anything in the future.
Their mission states “Why make divorce…
Their mission states “Why make divorce harder than it has to be.” But they totally filed the wrong paperwork for my county and will not rectify the issue and expect me to figure out which forms are the wrong ones. THIS IS WHAT I PAID THEM TO DO! I was expecting my divorce to be final in 2 weeks, planning on closing on a new house shortly after and moving across the country and now I don’t even know if I will be divorced by then. They totally made it HARDER on me, not easier!
12 June 2025
Unprompted review
Reply from Divorce.com
Thank you for your feedback. We're truly sorry to hear about your experience and understand how frustrating and stressful this situation must be, especially given your upcoming plans.
We take issues like this seriously and would like the opportunity to look into what went wrong and how we can make it right. Please contact our support team directly so we can review your case and work toward a resolution. Your trust is important to us, and we’d appreciate the chance to regain it.
terrible oh my god
terrible oh my god. it is such a waste of time, they will not do anything but take your money and drag your case out forever without ever delivering anything.
6 June 2025
Unprompted review
Reply from Divorce.com
Hi Sabrina, we strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns.
Overpriced trash service
Sold as a "fully guided" package but any time guidance was needed, I received canned answers to my questions. Should have just paid the money for a lawyer, lesson learned.
3 June 2025
Unprompted review
Reply from Divorce.com
We are sorry to hear that you had a poor experience, Bethany. We take customer service seriously and are continually looking for feedback to improve our service. We would love the opportunity to address your concerns, your Case Manager is reaching out to assist.
This website is a scam. Don't use them.
Divorce.com doesn't honor their customer service guarantee. First of all, the "divorce coach" that we are provided is absolutely useless. They are not qualified to provide legal advice and so they basically are available to tell you what's on the website and that you should seek the advice of a lawyer. Although it would seem that our divorce would be straightforward-- one property, no children-- we had an issue with the way that our paperwork was worded and our joint petition was rejected by the court.
A few wasted hundred dollars worth of filing fees later, Divorce.com steered me to use their partner service, JustAnswer, to provide legal advice on remedying my paperwork. JustAnswer is explicit about the fact that their services "do not constitute legal advice" and the lawyer they referred me to did not provide an answer to my question.
I paid for the $1300 guided divorce process and am still dealing with having to seek outside counsel nearly a year later because Divorce.com cannot deliver on what it promises to. At the time I purchased their services, Divorce.com's guarantee page stated that "if your filing is not accepted by a court, we'll help you make it right, and, if we can't, we'll refund our fees on your divorce paper generation." I sought a refund in January 2025 because my ongoing issues that seemed to be beyond the scope of the Divorce.com platform and was told that I was ineligible for one. I started this process over a year ago with this scam website and am still working on finalizing my divorce.
They are inefficient and needlessly complicate what is already a stressful process. Save your money and use it for a local attorney who is going to be able to provide you with the guidance you require.
15 January 2025
Unprompted review
Reply from Divorce.com
We're truly sorry to hear that your experience with Divorce.com was not what you expected. We understand how stressful and emotional this process can be, and the last thing we want is to add to that burden.
Your concerns are important to us, and we'd really appreciate the opportunity to speak with you directly to better understand what happened and how we can improve your experience moving forward.
We've reached out to you to schedule a call!
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