I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. a... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I've never been to this website in my life and I got a charge on my debit card from them. I am so confused. UPDATE. Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it so... See more
Company replied
It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have cont... See more
Company replied
Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized... See more
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Company details
Written by the company
DivorceProfile provides a fast and convenient way to end your marriage, offering a quick and cost-effective alternative to hiring a lawyer. Our service allows you to complete divorce forms online by simply responding to questions about your marriage. Our platform focuses on ensuring that the forms you submit are aligned with the court's legal standards.
Contact info
302 E. Carson Ave, 10th floor, 89101, Las Vegas, United States
- support@divorceprofile.com
- divorceprofile.com
3.4
Average
191 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wish I could give this zero stars
I wish I could give this zero stars. Do not use this site. I spent over a grand and have nothing to show for it. They say they’ll help, give you the forms, file them for you…. Bs. When it came time to file them for me they told me they couldn’t do it that I’d have to bring the papers to court. When I went to efile, the court told me none of my paperwork was correct.
14 December 2025
Unprompted review
Reply from DivorceProfile
Dear Venessa,
Thanks for letting us know about your experience.
We are sorry to hear about any issues you've faced. Your documents have been checked multiple times, and they are secure and efficient enough.
We’d like our support team to take a look at this with you once again. Please write to our support agents directly at support@divorceprofile.com, so a member of our team can get some additional information from you and investigate.
Kind regards,
DivorceProfile
Extremely helpful very quick
18 November 2025
Reply from DivorceProfile
Dear Cassandra,
Thank you for sharing this feedback!
We are delighted to hear that our service was extremely helpful and very quick.
Providing swift, effective support is our top priority, and we appreciate you choosing us!
Best regards,
DivorceProfile
It seemed like a long process.
24 November 2025
Reply from DivorceProfile
Dear Brandon,
Thank you for your feedback.
We are sorry to hear that the process seemed like a long one for you.
You can be assured that your case was handled as quickly as possible, according to your needs. If you experience any further delays or have questions about the next steps, please don’t hesitate to contact our support team at support@divorceprofile.com — we’re here to help ensure everything goes as smoothly as possible.
Best regards,
DivorceProfile
The company has easy to fill forms
The company has easy to fill forms. The support team reviewed the forms and showed me areas that needed to be filled in correctly so the court would accept the documents.
8 November 2025
Reply from DivorceProfile
Dear Benjamin,
Thank you so much for your wonderful feedback!
We are delighted to hear that the company has easy-to-fill forms and that our support team helped you with filling them in.
We truly appreciate your trust in DivorceProfile and will continue working to provide you with the best experience possible.
Best regards,
DivorceProfile
I paid $369 and divorce profile did not…
I paid $369 and divorce profile did not help me at all. They ripped me off. I received no help. As soon as I paid them they went dark and I haven't heard anything from them, whatsoever. Now, I'm wondering if I should report it as a crime.
12 August 2025
Unprompted review
Reply from DivorceProfile
Dear Valued Customer,
Thank you for bringing this to our attention. We sincerely regret to hear about your experience.
To ensure we can clarify the situation and assist you appropriately, we kindly ask that you contact our support team at support@divorceprofile.com. This will allow us to locate your order, verify its status, and determine the proper next steps.
Thank you for giving us the opportunity to review and address this matter. We remain committed to resolving your concern promptly and professionally.
Kind regards,
DivorceProfile
Just hire a lawyer
Started the process months ago. Actual document generating and filing took almost 6 months. They only communicate with you via online portal chat or emails that take at least 1 business day to respond. I had literally chatted and asked why the process was taking such a long time and they claimed to be understaffed. That took about 3-5 weeks. Tried to submit and file paperwork with the courts, documents were deficient. I revised and re-submitted the documents and they were STILL deficient. Couldn't even get DivorceProfile to help with revision because I ended my subscription. Literally paid for a subscription and fees for months before even being able to file. Since it's advertised that you're eligible for a refund if the documents are rejected, I tried to ask for a refund only to find out I am unable to receive a refund because it has been past 120 days since the payment was made. Extreme waste of time and money.
10 November 2025
Unprompted review
Reply from DivorceProfile
Dear Maria,
Thank you for getting in touch with us!
We are sorry that the process of creating the document and communicating with our team took a long time. It's disappointing to know that the documents were deficient.
We apologise that our customer support did not meet your expectations, but we really want to improve. Kindly note that we are indeed unable to refund you due to the timeframe, but we want to help. You can contact us again at support@divorceprofile.com.
Kind regards,
DivorceProfile
This is the worst experience
This is the worst experience, please do not use this website they overcharge and they did not even file in court for me and still made me pay the filing fee, but then took months and months to fix my errors and then said that they can’t refund me because it’s outside of the time zone for refund?
And I paid for a notary service today and they only did one document instead of two and want me to pay again I’m not doing that, just go to the court and do it yourself. This is a waste of money terrible terrible terrible.
6 November 2025
Unprompted review
Reply from DivorceProfile
Dear Ashlyn,
Thank you for sharing this honest feedback!
Our team deeply apologizes for the situation that has occurred. Kindly note that our agents have contacted you with all of the details about your subscription a long time ago, and unfortunately, they have not received any response from you. Therefore, the refund timeline has expired, as we explained in our emails.
Nevertheless, we are sorry to hear that our service did not meet your expectations. You are welcome to contact us directly at support@divorceprofile.com, so we can assist you further.
Kind regards,
DivorceProfile
Reply from DivorceProfile
Dear Kayla,
Thank you for your feedback!
We are delighted to hear your experience was easy and fast. We also hear your suggestion to be a little cheaper.
We constantly strive to offer the best value while maintaining the quality and efficiency you experienced.
Best regards,
DivorceProfile
It was plain and agent M.Jessica waom
15 October 2025
Reply from DivorceProfile
Dear Jeff,
Thank you so much for this fantastic review!
We are glad to hear that our Customer Support Service was warm and could have provided good service.
Providing clear, quick guidance is a core part of our design, and we're pleased it helped streamline your process!
Best regards,
DivorseProfile
I’d never recommend this company
I’d never recommend this company. They drag out the process by not communicating timely, you fill out the paperwork on line and then they send back the same documents multiple times when they can do it just once. It’s been months and my divorce is still not done.
10 October 2025
Reply from DivorceProfile
Dear David,
Thank you for sharing your experience. We are sorry to hear that you remain unsatisfied with our service. Kindly note that your case was already accepted by the court. From now on, we are unable to proceed with the next steps. All of the needed procedures were done, your documents are in excellent condition, all of the copies are okay, and they have been properly signed and notarized.
You can now check in with the court about your case situation. In case you have any remaining questions, you can ask them at support@divorceprofile.com, and we will be happy to assist.
Best regards,
DivorceProfile
Easy as 123
It was a great experience it was easy to fill out forms and get back answers with quick response with little bulletin on the side to help you correct the eras where nedded.
14 October 2025
Reply from DivorceProfile
Dear Roseanne,
Thank you so much for this fantastic review!
We are delighted to hear you had a great experience and found it easy to fill out forms.
Providing clear, quick guidance is a core part of our design, and we're pleased it helped streamline your process!
Best regards,
DivorseProfile
I basically fill out the paperwork…
I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. all I get if surveys.
please let me know where is my paperwork and if you or I going to file, this is urgent.
16 October 2025
Reply from DivorceProfile
Dear Rossana,
We are sorry to hear about the negative experience with our service.
Kindly note that our Customer Support Team has already provided you with the needed assistance. You were also provided with precise instructions about your documents. They should be in your account, and you can easily download them.
Please check your inbox, and in case you have any additional questions, we are here for you at support@divorceprofile.com — we’re here to help and are committed to making this right for you.
Best regards,
DivorceProfile
Garbage
Garbage. it’s a scam with hidden fees and opaque subscription model. They take their time to get back to you, and when they do provide instructions they are vague and unspecific. You need to ask questions repeatedly, the replies are delayed…. then surprise, you have to shell out more money to continue.
9 October 2025
Reply from DivorceProfile
Dear Mark,
Thank you for giving us this feedback!
Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied.
We are also sorry to hear that our Customer Support Team did not meet your expectations, but we really want to improve. Please contact us again at support@divorceprofile.com, and we will do everything else to improve your impression.
Best regards,
DivorceProfile
I’ve been stuck on one form for weeks…
I’ve been stuck on one form for weeks with extremely slow responses to my questions. And the only answer I really get is to follow the filing instructions on my profile. I’m not even past the completing my forms step in the process. How am I supposed to file if I can’t get past completing my forms?it’s frustrating and feels like I’m I’m being taken for $89 a month. I am not getting clear, timely and complete answers to my questions. Every response I’ve received for months now has left my question unanswered and I have to wait days or weeks to get another response. I’ve removed my signature and resigned 3-4 times trying to figure it out myself with no luck. And I’m being charged $0.90 per signature while I try and figure it out myself.
8 October 2025
Reply from DivorceProfile
Dear Anthony,
Thank you for taking the time to leave this feedback!
We are sorry to hear that you did not receive the response as fast as you needed. We are also truly sorry to hear that you have been stuck on one form for weeks. We understand entirely why you are feeling frustrated.
If there’s anything further we can do to support you or help make things right, please don’t hesitate to reach out to our support team at support@divorceprofile.com, and we will process your request as a priority. We’re here to help.
Best regards,
DivorceProfile
Yes they helped me with the paperwork…
Yes they helped me with the paperwork but when it came to filing I had to file at my courthouse and they drug it out for several months charging me. I have asked for a partial refund but as of yet haven't received it.
10 October 2025
Reply from DivorceProfile
Dear Madelyn,
Thank you for taking the time to share your feedback.
We are pleased that our service helped you successfully complete your paperwork. However, we sincerely apologize for the experience you had when it came time to file.
Please know that we take all refund requests very seriously. Please know that we’ve already forwarded your case to our internal team for thorough review and follow-up. They will look into this matter as a priority to understand what went wrong.
In the meantime, if you have any additional information or questions, we kindly encourage you to reach out directly to our support team at support@divorceprofile.com — we’re here to help and are committed to making this right for you.
Best regards,
DivorceProfile
They made the divorce process bearable
The people at DivorceProfile were very helpful. Answered all my questions timely and made the process pretty easy to get through. I recommend them highly.
3 October 2025
Reply from DivorceProfile
Dear Darci,
Thank you so much for this wonderful review!
We are delighted to hear that the people at DivorceProfile were very helpful and that we made the process pretty easy to get through. Your recommendation means a world to us!
Thank you again, and wish you all the best moving forward.
Best regards,
DivorceProfile
Well I'm trying to get a divorce I…
Well I'm trying to get a divorce I believe that ya can help we have no assets together no kids really nothing toghter
10 October 2025
Reply from DivorceProfile
Dear Nathaniel,
Thank you for taking the time to share your experience. We sincerely hope that everything proceeds smoothly for you.
Please know that if you require any assistance or support in the future, our team is always available and ready to help at support@divorceprofile.com.
We appreciate you reaching out and wish you all the best moving forward.
Best regards,
DivorceProfile
I had such a hard time talking to…
I had such a hard time talking to anyone or getting any responses or help. This has taken way longer than it needed too and even now I am still not done and they cannot finish filing for me. I’m still currently waiting on an answer on how to finish.
7 October 2025
Reply from DivorceProfile
Dear Angelina,
Thank you for sharing this honest feedback.
We are sorry to hear that you had a negative experience with our Support Team.
Please note that they have already contacted you with further resolution. Please check your email or contact us again at support@divorceprofile.com, and we will promptly assist you.
Kind regards,
The Dressly Team
I haven’t heard anything waste of time…
I haven’t heard anything waste of time and money
3 October 2025
Reply from DivorceProfile
Dear Marlyn,
We appreciate you taking the time out of your day to leave us this feedback!
Please accept our sincerest apologies. We are truly sorry to hear that you haven't heard anything from us and that your experience has been a complete waste of time and money. That is unacceptable, and we regret that we have failed to provide you with the value and communication you deserve.
Our support team is ready to assist you. You are also welcome to contact us directly at support@divorceprofile.com, so we can assist you further.
Kind regards,
DivorceProfile
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