Diykitchenshop Reviews 10

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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Rated 5 out of 5 stars

Gregg is a genius

Gregg is a genius. We needed an extra kitchen press having downsized to an apartment. As we're pretty useless at DIY - we didn't want to take a chance on flat pack. I just couldn't find a good quality standalone kitchen cabinet anywhere - all the kitchen places just do full kitchens or base units. Gregg came up trumps. Honestly I didn't think I'd get anything to match the kitchen - I just wanted to get a cabinet. But lo and behold - Gregg made a cabinet that matches exactly - cream gloss with a black 'marble effect' formica top. And it's such an incredibly good quality unit. Cannot recommend highly enough. Many thanks Gregg

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service, expert advice.

Greg was extremely helpful and give us expert advice from the initial inquiry stage to the delivery day. He responded efficiently and professionally to every query we had, of which there was many! We were extremely impressed with the selection of products available on the website and the services offered. They are definitely the best on the market!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

I chose DIY kitchens for my kitchen, utility and all my storage

I chose DIY kitchens for my kitchen because of their amazing quality and value for money. After dealing with Gregg I went on to use them for my utility/boot room, bar, garden kitchen and all wardrobes and storage. I couldn't recommend them more highly. There was noting they couldn't do, from finding the exact finish I needed on my oak kitchen and wardrobe doors to solving every challenge we encountered in a professional and accommodating manner. 5 stars seems too little to award DIY kitchens.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great quality / workmanship / customer service

Great quality products and workmanship (one of the only places we could find that still make cathedral arch doors), and even better customer service. One of the panels in the unit we ordered was damaged during transit, and Gregg arranged for a replacement to be sent out immediately. A pleasure to deal with. HIGHLY recommended.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Great bespoke service

The fact that the goods were produced and delivered on time, the items concerned were bespoke cabinets and there was very good follow-up and response time from the supplier to ensure clarity about certain details of the order, as well as some helpful suggestions from Greg, the sales contact. Now that I have installed the units, I am delighted with the end result.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

I will only be honest

I will only be honest. Gregg makes mistakes ALOT but doesnt care. He makes his customers pay for his mistakes. I bought a kitchen from him in 2018 and it was a terrible experience.
I then foolishly bought replacement kitchen doors. Gregg told me he had the original order but when I received the order there were 3 additional doors which dont fit anywhere in my kitchen. He insisted they were on the original order so I asked for a copy of it so I could check it, but he never provided me with it (no surprises there).
He said it was my fault cause I didnt check the list of items he sent me. He said he would refund me, but would be taking a 20% restocking charge off. So I contacted the consumer rights people (CCPC) and found out I was actually entitled to a full refund.
But it gets worse sadly ..... Gregg priced the refundable items which were solid oak CHEAPER than his mdf equivalent, so that he wouldnt have to refund me the full amount.
I would avoid this business cause Gregg is sly and clearly very greedy. He makes alot of mistakes which he does his best to make customers pay for. I wrote this to warn others and save them the upset, time and money Gregg will unscrupulously cost them. He sounds very nice when you deal with him, but dont be fooled.

2 July 2022
Unprompted review

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