DiYshop.co.za Reviews 

70
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and efficient delivery process, highlighting that orders arrive securely packaged, very quickly, and often ahead of schedule. Many people also consistently appreciate the great pricing, smooth online ordering, and the solid quality of the everyday products received. Some reviewers were not happy with the delivery service, mentioning severely delayed shipments, missing items, or packages erroneously sent to incorrect addresses. A few other individuals also noted receiving the wrong merchandise or experiencing frustrating discrepancies between advertised and actual pricing during their purchases.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive quickly and often earlier than... See more

Product

Consumers find product to be positive, highlighting that items are exactly as ordered and work very well.... See more

Service

Reviewers mention positive feedback about service, consistently expressing satisfaction with quick and... See more

Order

Users describe ambiguous interactions with order experiences, expressing a mix of strong satisfaction and... See more

Price

Customers had positive experiences with price, reporting affordable and keen pricing across various items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a flawless experience from the online shopping , paying to delivery which arrived a couple of days earlier than expected. Thank you for a great service. Product was exactly what I ordered.

Rated 5 out of 5 stars

Very helpful Eddy is good salesman and was very helpful My order I received in 3 days and Iam from Lambert's bay West Coast. The goods were flute chimney pipes for my Dover wood stove and good pr... See more

Rated 5 out of 5 stars

Goods were delivered quickly, considering they had to travel from Witbank to rural Northern Cape.

Rated 5 out of 5 stars

Will buy again in future from this company!!!!!!! Good quality and for such a long distance delivery did not take long. So happy


Company details

  1. Hardware Shop

Information provided by various external sources

Our independently owned hardware store is proud to deliver the kind of personalized service and help you simply won’t find in larger chain stores.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(70)

62 reviews in the last 12 months

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Rated 3 out of 5 stars

My order was delivered

My order was delivered. It took some time and there was no communication in the interim to ease the fear of being defrauded. Cash is king and so is communication. I still wish the DiYshop triumph and ALL the success! Grow and be Proudly South African. We need you!

31 March 2026
Rated 1 out of 5 stars

DIYshop uses DSV couriers

DIYshop uses DSV couriers, they delivered the package to the wrong address. DSV customer service is poor to say the least and I reported the lost package to DIYshop,they only sent a mail to DSV, no urgency too assist in finding the package from both parties. DIYSHOP I think your must resend the goods and then battle with your chosen courier to get the lost package back.

2 March 2026

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