diyterrariums.co.uk Reviews 

113
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, beautiful glass containers, and the exceptionally healthy plants they receive in every single order. Consumers also highlight the incredibly secure, protective packaging and prompt delivery service that makes online shopping completely smooth and highly reliable. Some people also felt that setting up the various DIY terrarium kits was wonderfully straightforward, making it a genuinely engaging activity for all ages. Reviewers consistently appreciate the thoughtful organisation of all materials, clear step-by-step instructions, and the friendly guidance provided throughout the entire ordering process.

What people talk about most

Product

Consumers find product quality and satisfaction to be exceptionally high, frequently praising the healthy... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the plants arrive healthy,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive very quickly and on... See more

Order

Customers had positive experiences with order processes, frequently highlighting fast dispatch times and... See more

Service

Clients share positive opinions on service, frequently praising the speedy delivery and the healthy quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing company. Im totally new to the world of terrariums and was nervous ordering one online. DIYterrariums came up on a search engine and I bit the bullet and ordered their beginner diy kit... See more

Company replied

Rated 5 out of 5 stars

Ordered with diy terrariums. The process was straight forward and waited for delivery. We were concerned about delivery delays (ordered over Easter) and got a reassuring email back straight away. I sh... See more

Company replied

Rated 5 out of 5 stars

I had a very large fish bowl and decided to order the large terrarium kit. It arrived very quickly and extremely well packaged. The instructions were clear. I set up terranium within 30 minutes. I sp... See more

Company replied

Rated 5 out of 5 stars

Poppy was very prompt with responses to our queries before we placed our order for a group social, advising on what kit would be best suited, and ensuring delivery lined up and was tracked to ensure... See more

Company replied


Company details

  1. Plant Display Store
  2. also in
  3. Florist
  4. Flower market
  5. Garden centre

Written by the company

DIY Terrariums is a small two person business who have been providing everything "Terrarium" to the whole country, since 2019. Create your own Terrarium eco system with a big range of full DIY Terrarium kits, open and closed terrarium plants, terrarium jars / glasses and plenty of decorations and accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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1-star

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4.9

All reviews

(113)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place for plants.

I’ve purchased quite a few plants from these guys, plants have always been in really good condition with zero damages and have been packed very very well.

23 June 2025
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Reply from diyterrariums.co.uk

Thanks for leaving a review Mark! We're really proud of our packing :)

Rated 5 out of 5 stars

Excellent dispatch time

Excellent dispatch time, and the plants arrived looking very healthy. All transplanted into my Terrariums so, fingers crossed.
Great price, great choice and well packaged.

5 May 2026
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Reply from diyterrariums.co.uk

Thank you so much for leaving a 5 star review Alan! :)

Rated 5 out of 5 stars

Incredibly responsive and well-priced

Incredibly responsive and well-priced compared to all the offerings on the market. Poppy worked with me to craft a custom bulk DIY kit that fit the size of container that I'd sourced for my workshop and very (VERY) patiently answered all my questions about event logistics, plant husbandry, and the like. Everyone enjoyed the activity and appreciated the clear directions as well!

14 May 2026
Unprompted review
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Reply from diyterrariums.co.uk

Always happy to help! I'm glad we could get it all sorted and it was a big hit! :)

Rated 5 out of 5 stars

Great stuff! Recommended

Ordered some replacement terrarium fixings for a medium sized jar that was knocked by the cat and died back. Arrived quickly, well packaged and its great quality. The new terrarium looks ace with some left over for another one.

5 May 2026
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Reply from diyterrariums.co.uk

So glad we could help Simon! Thanks so much for leaving a review :)

Rated 5 out of 5 stars

Support independants

Arrived promptly and really speedy response to an emailed question I had.
Very warm and friendly - just what you want when buying from an independent business rather than a massive corporation.

5 May 2026
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Reply from diyterrariums.co.uk

Thank you so much for this lovely review Anna! We really appreciate your support and are so glad your happy with everything 🙂

Rated 5 out of 5 stars

Quick response to order

Quick response to order. Excellent information and help in the box

27 April 2026
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Reply from diyterrariums.co.uk

We're always happy to help and thank you for leaving a 5 star review :)

Rated 5 out of 5 stars

Brilliant terrarium! Packaged with care

Found this company just with an Internet search and was very nicely surprised at what I found and what I received. I ordered a kit for a small DIY terrarium (DIY 1L Cork Top Terrarium) as I wanted both the terrarium and the materials and plants to go in it.
The kit was delivered quickly and was very carefully, hand packed with everything individually wrapped with notes and instructions inside.
The terrarium is great, the materials and tools which came with it are perfect and the the plants are thriving. My son loved putting it together and is looking after it himself!
The only suggestion that could make it a more complete set would be the inclusion of some long tweezers to help placing plants, since this one was a tall think glass terrarium so not possible to put your hand inside - but I ordered some of those myself for a few £ elsewhere so a nice to have rather than a problem. Other than that - great. Thanks!

8 April 2026
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Reply from diyterrariums.co.uk

Thanks so much for leaving a review Rob! We are thrilled your son is loving the Terrarium!
We do actually sell the long tweezers in the accessories / tools part of the website, we'll take a look into what we provide as tools with the 1L jar and see what we can do :)

Rated 5 out of 5 stars

Excellent advice

Excellent advice prior to purchase and then tailored the choice of plants to suit container

Package arrived quickly and plants well packed and labelled along with planting and care advice

7 April 2026
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Reply from diyterrariums.co.uk

Always happy to help and glad we could get things how you wanted :) Thanks so much for leaving a review!

Rated 5 out of 5 stars

Great buying experience

Ordered with diy terrariums. The process was straight forward and waited for delivery. We were concerned about delivery delays (ordered over Easter) and got a reassuring email back straight away. I shouldn’t have worried as when our lovely little plants arrived they are so well packed and healthy. Would definitely recommend and will be back to order again soon.

6 April 2026
Unprompted review
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Reply from diyterrariums.co.uk

Thank you so much Karen! We're so glad your happy with everything and hope to see your name pop up on our orders page again soon :)

Rated 5 out of 5 stars

Great customer experience for online order support, and very helpful to make sure kits arrived on time.

Poppy was very prompt with responses to our queries before we placed our order for a group social, advising on what kit would be best suited, and ensuring delivery lined up and was tracked to ensure it was on time, and also not too early so that plants were in good condition.
The kits were well organised and labelled, and everything was in very good condition. The kits came with easy to follow instructions and care guides, and our team had an incredible time with the DIY Kits!

7 April 2026
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Reply from diyterrariums.co.uk

Really happy to help you sort out your group social Terrariums Rohan, from the picture you sent it looks like it was a hit! Thanks so much for coming to us :)

Rated 5 out of 5 stars

Great quality plants

Great quality plants, packed well and delivered promptly.

Will order again!

31 March 2026
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Reply from diyterrariums.co.uk

Thanks so much Megan! Cant wait to see you again :)

Rated 5 out of 5 stars

What a fab shop!

What a fab shop!! Ordered some little plants and bits and bobs to plant up a big bottle I found and randomly found diyterraniums, ordered thurs afternoon and arrived Saturday morning. All well packed and packaged with a lovely handwritten note. The plants were super healthy- much better than I’ve bought from other stores. Will 100% be back and recommend. Thanks so very much

11 April 2026
Unprompted review
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Reply from diyterrariums.co.uk

Thank you so much for this lovely review Clare! We're thrilled your so happy with everything :)

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