Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more
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I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more
I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more
The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more
Company details
- #113 of 191 best companies in Electronics store
- #26 of 38 best companies in Camera shop
- #146 of 181 best companies in Hobby shop
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6k reviews
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Reply from DJI | Hasselblad
Ramzi Daher,
Thank you for your wonderful review! We are so happy to hear that you found our service quick and easy, and that you are enjoying our amazing products.
DJI | Hasselblad Customer Care Team
Mint bit of kit
2 June 2026
Reply from DJI | Hasselblad
terence,
We're truly happy to hear that you're enjoying our kit! We appreciate you taking the time to share your positive feedback with us.
DJI | Hasselblad Customer Care Team
Answering orders quickly.
23 June 2026
Reply from DJI | Hasselblad
Thank you for the positive feedback!
Great purchasing experience with stacks…
Great purchasing experience with stacks of information. Drone is absolutely brilliant and learning to fly it is so easy. Would definitely recommend DJI easily
11 June 2026
Reply from DJI | Hasselblad
Sean Ryder,
We're thrilled to hear you had such a great purchasing experience and are enjoying your new drone! It's wonderful to know you find it brilliant and easy to fly. Thank you for your recommendation!
DJI | Hasselblad Customer Care Team
Super fast delivery,easy to follow…
Super fast delivery,easy to follow guidence,so easy to set up ,
Got a great deal and drone is so easy to fly ,my second drone and its the bees knees for what i want (mini pro 5)
Thank you 👍
23 June 2026
Reply from DJI | Hasselblad
Simon,
We're thrilled to hear you had such a positive experience with your new drone! It's wonderful to know that the delivery was fast, the guidance easy to follow, and the setup a breeze. We're especially happy that you're enjoying flying your Mini Pro 5 and that it's "the bee's knees" for your needs!
DJI | Hasselblad Customer Care Team
Just a brilliant campnay
Recently got my first drone, needed some parts and had the operator stickers and card done, started with a gimbal, then wirless mic and now my first drone, other companies could take notes from DJI, excellent communication, excellent purchase process. Yes within the tech world there's so many variables and as I've discovered you don't just buy a product, you gain so much pre and post purchase support.
11 June 2026
Reply from DJI | Hasselblad
steve benham,
We are so glad to hear about your positive experience with us, especially as you embark on your drone journey! It's wonderful to know that our communication and purchase process met your expectations, and that you feel supported both before and after your purchases, from your gimbal to your first drone. We truly appreciate your kind words and feedback.
DJI | Hasselblad Customer Care Team
The assistant girl was excellent.She…
The assistant girl was excellent.She helped us fullfilling all our requirements. She let us know all the varieties of drons,their prices and functions.She gave us all the time to make our mind to by the product. We bought it at Piccadily Street in London.
23 June 2026
Reply from DJI | Hasselblad
Walter Edgardo Caciorgna,
We are so pleased to hear about your positive experience with our assistant at the Piccadilly Street location in London. We are glad that our team could provide you with excellent service and help you find the perfect product. We appreciate your kind words!
DJI | Hasselblad Customer Care Team
Jack is a top n man
22 June 2026
Reply from DJI | Hasselblad
Mr Chooper,
We're so glad to hear such positive feedback! We truly appreciate you taking the time to share your experience with us.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Robert merchant,
We're so happy to hear that your delivery arrived on time and that your goods were well packaged. We appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
As I have come to expect the staff are…
As I have come to expect the staff are as always ever ready with information and assistance. I personally have not seen better and seldom its equal .⁹
22 June 2026
Reply from DJI | Hasselblad
Cornelius,
We are so happy to hear that our team consistently provides you with excellent information and assistance. We truly appreciate your kind words and positive feedback.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Thank you for the positive feedback!
Reply from DJI | Hasselblad
Dean Jones,
Thank you for your wonderful feedback! We're so happy to hear you had such a positive experience with our shop, staff, and products. We truly appreciate your kind words.
DJI | Hasselblad Customer Care Team
Constantine yas knowledge of Dji…
Constantine yas knowledge of Dji products and he helped me a lot.
Very pleasant experience.
10 June 2026
Reply from DJI | Hasselblad
George S,
We're so happy to hear that our team's expertise with DJI products made your experience a pleasant one! Your positive feedback truly makes our day.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
jospho,
We're delighted to know that your orders consistently arrive on time and that you appreciate our pricing. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Awful customer service
Customer services never return emails
Disappointing service
30 May 2026
Unprompted review
10 days to produce something that when…
10 days to produce something that when purchsed said usually available within 1 hour.
8 June 2026
Beautiful Store
Despite being very busy. Staff were very helpful and attentive. Really nice to see the products in the flesh in a bricks and mortar store as opposed to online.
21 June 2026
Reply from DJI | Hasselblad
JD,
We're so glad you appreciated seeing our products in person and found our team helpful despite the busy atmosphere. Thank you for your kind words!
DJI | Hasselblad Customer Care Team
Air3s FlyMore Combo
From buying my Air3s online to it arriving ,the whole experience has been straightforward and easy to follow.
I'm very happy with DJI Hasselblads service.
6 June 2026
Reply from DJI | Hasselblad
Christopher,
We're delighted to hear that your experience, from purchasing your Air3s online to its arrival, was straightforward and easy. We appreciate your kind words about our service!
DJI | Hasselblad Customer Care Team
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