I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more
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Review summary
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Reviews shaping this summary
The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more
I’ve placed 2 orders recently and both have arrived promptly the next day. I like that the delivery via DPD local uses a PIN system - you get a PIN number that you need to give the driver. This certai... See more
Its the simple things, easy to browse and understand the website, easy to place an order. Nice email updates along the way to provide details of delivery etc. After sales support is up there too, quic... See more
Company details
- #114 of 193 best companies in Electronics store
- #26 of 39 best companies in Camera shop
- #146 of 181 best companies in Hobby shop
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6k reviews
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Quick service and excellent product
Ordered a DJI remote control and was very happy with the timely notifications, speedy delivery and the quality of the product.
25 June 2026
Reply from DJI | Hasselblad
Andy D,
We're so pleased to hear you were happy with the prompt notifications, fast delivery, and the quality of your DJI remote control. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Ordered on Thursday at 12:00
Ordered on Thursday at 12:00. Despite "Next day" even on weekends. Did not receive until Monday.
Customer service instantly put the blame on DPD and but offered no resolution other than wait...
25 June 2026
Reply from DJI | Hasselblad
Mark Evitts,
We're so happy to hear you had such a positive experience with both our product and our service! Thank you for your wonderful feedback.
DJI | Hasselblad Customer Care Team
Excelent runs my tv and fridge no…
Excelent runs my tv and fridge no problem at all in my campervan would highly recommend
11 June 2026
Reply from DJI | Hasselblad
Mr Gary Davidson,
We're so glad to hear our product is performing excellently for your campervan needs, running your TV and fridge without issue. We appreciate your high recommendation!
DJI | Hasselblad Customer Care Team
Good experience
Order arrived within a few days. The product was exactly what was ordered.
8 June 2026
Reply from DJI | Hasselblad
Vipul Singh,
We're so pleased to hear that your order arrived quickly and that the product was exactly what you were expecting. Thank you for your positive feedback!
DJI | Hasselblad Customer Care Team
DJI Retail are always a pleasure to…
DJI Retail are always a pleasure to deal with, I have bought many items from them over the last few years and the service has always been excellent. Top team and really helpful.
11 June 2026
Reply from DJI | Hasselblad
Aaron Elborn,
We are so pleased to hear that you've consistently had excellent service from our team over the years. It's wonderful to know you find our team helpful!
DJI | Hasselblad Customer Care Team
Packaging Fail
Packaging fail! Such a large box, with so much (way too much) protective packaging inside! This might not sound so bad so far BUT the tripod had been placed right at the bottom of the box, with the packaging just placed on top (now rendered almost useless by its positioning) 🤦🏻♂️ And there was no way it could have moved during transit to where it was if the tripod had been wrapped in the bubble wrap/packaging, as (surely) intended.
19 June 2026
Ordering online was a breeze and the…
Ordering online was a breeze and the item arrived the day after in perfect condition. Brilliant service
20 June 2026
Reply from DJI | Hasselblad
John D Butler,
We are so pleased to hear that your online ordering experience was a breeze and that your item arrived quickly and in perfect condition. Thank you for your kind words about our brilliant service!
DJI | Hasselblad Customer Care Team
Just works really well
23 June 2026
Reply from DJI | Hasselblad
Martin Sadler,
We're happy to hear that our product works well for you. We appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Controller quality is to low
12 June 2026
DJI always make solid products
DJI always make solid products, ive never had a major issue and the small issue I had years ago was dealt with quickly and without jassle.
24 June 2026
Reply from DJI | Hasselblad
LUKE,
We're so pleased to hear that you've consistently had positive experiences with our products! It's wonderful to know that any past issues were resolved quickly and smoothly. Thank you for your continued trust in us.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Charlotte Smelt,
We're so glad to hear your delivery arrived promptly the very next day. We appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Ramzi Daher,
Thank you for your wonderful review! We are so happy to hear that you found our service quick and easy, and that you are enjoying our amazing products.
DJI | Hasselblad Customer Care Team
Mint bit of kit
2 June 2026
Reply from DJI | Hasselblad
terence,
We're truly happy to hear that you're enjoying our kit! We appreciate you taking the time to share your positive feedback with us.
DJI | Hasselblad Customer Care Team
Answering orders quickly.
23 June 2026
Reply from DJI | Hasselblad
Thank you for the positive feedback!
Great purchasing experience with stacks…
Great purchasing experience with stacks of information. Drone is absolutely brilliant and learning to fly it is so easy. Would definitely recommend DJI easily
11 June 2026
Reply from DJI | Hasselblad
Sean Ryder,
We're thrilled to hear you had such a great purchasing experience and are enjoying your new drone! It's wonderful to know you find it brilliant and easy to fly. Thank you for your recommendation!
DJI | Hasselblad Customer Care Team
Super fast delivery,easy to follow…
Super fast delivery,easy to follow guidence,so easy to set up ,
Got a great deal and drone is so easy to fly ,my second drone and its the bees knees for what i want (mini pro 5)
Thank you 👍
23 June 2026
Reply from DJI | Hasselblad
Simon,
We're thrilled to hear you had such a positive experience with your new drone! It's wonderful to know that the delivery was fast, the guidance easy to follow, and the setup a breeze. We're especially happy that you're enjoying flying your Mini Pro 5 and that it's "the bee's knees" for your needs!
DJI | Hasselblad Customer Care Team
Just a brilliant campnay
Recently got my first drone, needed some parts and had the operator stickers and card done, started with a gimbal, then wirless mic and now my first drone, other companies could take notes from DJI, excellent communication, excellent purchase process. Yes within the tech world there's so many variables and as I've discovered you don't just buy a product, you gain so much pre and post purchase support.
11 June 2026
Reply from DJI | Hasselblad
steve benham,
We are so glad to hear about your positive experience with us, especially as you embark on your drone journey! It's wonderful to know that our communication and purchase process met your expectations, and that you feel supported both before and after your purchases, from your gimbal to your first drone. We truly appreciate your kind words and feedback.
DJI | Hasselblad Customer Care Team
The assistant girl was excellent.She…
The assistant girl was excellent.She helped us fullfilling all our requirements. She let us know all the varieties of drons,their prices and functions.She gave us all the time to make our mind to by the product. We bought it at Piccadily Street in London.
23 June 2026
Reply from DJI | Hasselblad
Walter Edgardo Caciorgna,
We are so pleased to hear about your positive experience with our assistant at the Piccadilly Street location in London. We are glad that our team could provide you with excellent service and help you find the perfect product. We appreciate your kind words!
DJI | Hasselblad Customer Care Team
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