I have had accounts where support was a form and a three day wait, so I test it early now. Sent a question about the wagering contribution on live tables at nine in the evening, had an answer with the... See more
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random Thursday 3:06 p.m. account poke: skipped the welcome offer after reading terms; oddly positive Not a miracle story, just one small feature doing the job.
Requested a withdrawal on Tuesday and was told 2-3 business days. Its now Friday and my money still hasn't arrived. Chat support keeps saying it's processing but won't give me a tracking number or any... See more
Apple Pay cashout showed with from afterward settings the status open paid during the later check, after one more refresh worked that way on my second login
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Nyd en online casinooplevelse af høj kvalitet med fokus på hurtig adgang, pålidelig sikkerhed, ærligt spil og værdifulde belønninger.
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Got an email saying my bonus was good…
Got an email saying my bonus was good until next Wednesday but when I logged in Tuesday it was already gone. Support said the terms page had the right date but nobody bothers to read that.
Deposited 100 and qualified for…
Deposited 100 and qualified for cashback. When it arrived after couple of days it was only 70. Their terms page says different but they wont budge on the amount.
Support kept sending me to different…
Support kept sending me to different departments. First they said contact cashier support, then cashier said contact live chat. Wasted an hour going in circles.
Started playing Book of Mysteries…
Started playing Book of Mysteries yesterday and it completely froze during the bonus round. Support said to refresh but my balance didnt update for hours after.
Put money in my account this morning…
Put money in my account this morning and checked back an hour later. The funds never appeared even though my bank confirmed the transaction went through. Support wasnt helpful.
Deposited money and then tried to…
Deposited money and then tried to withdraw. Turns out theres a playthrough requirement that wasnt mentioned anywhere before I signed up. Support just pointed me to terms nobody reads.
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