We received outstanding service at the Sofacompany store in Lyngby. We were assisted by Kasper, who was incredibly kind, patient, and helpful. His extensive knowledge made it easy for us to choos... See more
Company replied
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See what reviewers are saying
Visited Sofacompany Lyngby for a Sofabed. Mattias and Amallia were very helpful and supportive. Fantastic service. Although we didnt go ahead with a sofabed there, we did buy a dining bench (got a dis... See more
Company replied
We ordered a custom armchair from SOFACOMPANY and couldn’t be happier! Even though the 12-week wait for a custom piece felt long, it was absolutely worth it — the quality, comfort, and craftsmanship a... See more
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I've been in the office a couple of times because I was choosing my sofa. The girl at the store was incredibly helpful and friendly. She really helped me understanding what I wanted by asking question... See more
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Company details
About SOFACOMPANY Danmark
Written by the company
SOFACOMPANY | dansk design til en fast lav pris
Hos SOFACOMPANY designer vi selv vores møbler og sælger dem direkte til dig. Det betyder færre stop på vejen, bedre priser – og møbler, der er bygget til at holde til lidt af hvert. Derfor giver vi også 10 års garanti på alle vores møbler.
Over 8.000 af vores kunder har anmeldt os her på Trustpilot, og vi er stolte af vores høje stjernescore. Vi læser og svarer på alle anmeldelser – fordi vi lytter, og hele tiden stræber efter at give dig den bedst mulige oplevelse, når du køber møbler hos os.
Uanset om du shopper online eller besøger os i vores butikker, glæder vi os til at hjælpe dig med at finde din næste sofa.
Hos SOFACOMPANY designer vi selv vores møbler og sælger dem direkte til dig. Det betyder færre stop på vejen, bedre priser – og møbler, der er bygget til at holde til lidt af hvert. Derfor giver vi også 10 års garanti på alle vores møbler.
Over 8.000 af vores kunder har anmeldt os her på Trustpilot, og vi er stolte af vores høje stjernescore. Vi læser og svarer på alle anmeldelser – fordi vi lytter, og hele tiden stræber efter at give dig den bedst mulige oplevelse, når du køber møbler hos os.
Uanset om du shopper online eller besøger os i vores butikker, glæder vi os til at hjælpe dig med at finde din næste sofa.
SOFACOMPANY | Dansk design - direkte til dig
Written by the company
Contact info
Selandia Park 1, 4100, Ringsted, Denmark
- 71 99 54 99
- info-dk@sofacompany.com
- dk.sofacompany.com
4.8
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality and services.
1 May 2021
Beautiful sofa and awesome customer service!
I strongly recommend Sofacompany, especially after all the awful experience I had with Myhome.
The staff in the showroom was super friendly and helpful. The delivery was fast and on time. Myhome asked us to wait for two months for the delivery and in the end not showing up because the sofa was damaged during transport. Sofacompany delivered without any hassle after 3 business days!
The customer service was super - Maria really cares and does her job well! And of course, we loved our new sofa! <3
I have nothing to complain
29 April 2021
Tusind tak til Sofacompany for…
Tusind tak til Sofacompany for fantastisk service og fleksibilitet. Er meget glad for min nye sofa :-)
28 April 2021
Unprompted review
Reply from SOFACOMPANY Danmark
Hej Malene,
Mange tak for din anmeldelse! :-)
Hvis du er glad, er vi glade! Vi gør alt hvad vi kan for at gøre vores kunder tilfredse, så det er så dejligt når alt lykkes.
De bedste hilsner,
Cæcilie Hartvig
Kundesevice, SOFACOMPANY
En god service
15 April 2021
Reply from SOFACOMPANY Danmark
Hej!
Tak for din anmeldelse! Det skulle nok have været en "rigtig god" service, hvis vi skulle have ramt en 5'er .. Men den får vi næste gang!
Jeg håber, at du er blevet glad for dit SOFACOMPANY køb!
De bedste hilsner
Røskva Søndergaard
Showroomassistent, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Hej Frederik,
Mange tak for din super anmeldelse.
Jeg håber, at du er blevet glad for dit SOFACOMPANY køb!
De bedste hilsner,
Røskva Søndergaard,
Showroomassistent, SOFACOMPANY
Super god kundeservice
Super god kundeservice - både online og per mail. Hurtig levering og god kvalitet
9 April 2021
Reply from SOFACOMPANY Danmark
Hej Maria,
Mange tak for din anmeldelse! Vi håber, at du næste gang kommer ned i vores Showrooms, for vi er endnu mere venlige i virkeligheden!
De bedste hilsner,
Røskva Søndergaard,
Showroomassistent, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Hi Donatas,
Thank you for your review! We are happy to live up to your expectations!
Sincerely,
Røskva Søndergaard,
Showroomassistent, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Dear Virginia.
Thanks a lot for your super nice review and the 5 stars.
We are happy to help and we hope you will enjoy your sofa for many years.
If you have any further questions, feel free to ask. Thank you once again for your review.
Best regards
Katja Riishøj
Kundeservicechef, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Kære Sofie Lilly.
Tusind tak for din anmeldelse på Trustpilot og tak for dit besøg i vores showroom.
Vi er super glade for at du vil dele din oplevelse. Vi arbejder hver dag på at skabe gode kundeoplevelser, så derfor betyder din anmeldelse rigtig meget for os.
Håber du har fundet et perfekt sofa-match😍
De bedste hilsner
Katja Riishøj
Kundeservicechef, SOFACOMPANY
High quality material and fast delivery
17 March 2021
Reply from SOFACOMPANY Danmark
Dear Reza.
Thank you so much for your lovely review 😍
It's so nice to hear that you had such a good experience with fast delivery and the quality.
We look forward to seeing you shop with us again.
Best regards
Katja Riishøj
Kundeservicechef, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Dear Merve.
Thank you so much for your sweet review!
I'm glad to hear that you're happy with the quality and fast delivery 😍
We hope to see you again soon at Sofacompany.dk.
Have a great day and take care.
Best regards
Katja Riishøj Kundeservicechef,
SOFACOMPANY
Reply from SOFACOMPANY Danmark
Hej Mathias.
Wauw, sikke flotte ord - tusind tak, det gør os så glade at høre om din gode og geniale købsoplevelse🤩
Vi vil elske at hjælpe en anden gang.
Rigtig dejlig weekend.
De bedste hilsner
Katja Riishøj
Kundeservicechef, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Dear Ali.
We are so glad that you have enjoyed our service.
I hope you are happy with your SOFACOMPANY purchase♡
Sincerely
Katja Riishøj
Kundeservicechef, SOFACOMPANY
Delivery and service was just on point…
Delivery and service was just on point - amazing!!
Can totally recommend Sofacompany.
2 March 2021
Unprompted review
Reply from SOFACOMPANY Danmark
Dear Michael.
Thank you so much for your lovely review. Our team work hard to make the journey excellent - so it is SO nice to know we are getting it right. ♡
Wish you a great day.
Best regards
Katja Riishøj
Kundeservicechef, SOFACOMPANY
Great service and super fast delivery.
5 February 2021
Reply from SOFACOMPANY Danmark
Dear Nour,
We are so glad that you have enjoyed our service.
I hope you are happy with your SOFACOMPANY purchase!
Sincerely
Røskva Søndergaard
Showroom Assistent, SOFACOMPANY
Very flexible and Dlselivered as…
Very flexible and Dlselivered as agreed. Great product as well!
4 February 2021
Reply from SOFACOMPANY Danmark
Dear Ayden,
We are so happy to hear that you enjoyed our service.
And I hope you are comfortable in your purchase from SOFACOMPANY.
Sincerely
Røskva Søndergaard
Showroom Assistent, SOFACOMPANY
Express service!
We ordered a pair of tables and they arrived within two days. We are also happy with the quality.
12 December 2020
Reply from SOFACOMPANY Danmark
Dear Piotr,
Thank you so much for your lovely review 😍
It's so nice to hear that you had a good experience.
We look forward to seeing you shop with us again.
Wish you a fantastic day and merry christmas.
Best regards
Katja Riishøj
Kundeservicechef, SOFACOMPANY
Great product and speedy delivery
12 December 2020
Reply from SOFACOMPANY Danmark
Dear Jacob.
Thank you so much for your lovely review. Our team work hard to make the journey excellent - so it is good to know we are getting it right.
We're looking forward to seeing you back at our webshop or in our showrooms.
Merry christmas and take care ♡
Best regards
Katja Riishøj
Kundeservicechef, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Dear Katrina.
Thank you so much for your lovely review 😍
It's so nice to hear that you had such a good experience. It means the world to us - thanks.
We look forward to seeing you shop with us again.
Best regards
Katja Riishøj
Kundeservicechef, SOFACOMPANY
Perfect!
It was really easy to order and the delivery was smooth.
Im really happy about the product and the quality.
25 November 2020
Reply from SOFACOMPANY Danmark
Dear Alice.
Thank you so much for your lovely and perfect review. ♡ Our team work hard to make the journey excellent - so it is good to know we are getting it right.
We're looking forward to seeing you back at our webshop or in our showrooms.
Best regards
Katja Riishøj
Kundeservicechef, SOFACOMPANY
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