Hi Filip,
Thank you for your review. Some of our products are manufactured in China, and as explained via email this is the case with around 80% of brands (including big high street names). Our manufacturer is reputable, renowned and works with MANY household brands.
As our website states, we are a new and small business - and due to the current situation with COVID, it makes logistical sense to ship directly to the customer. You placed your order on a Saturday 27th March, and as per our website, it takes 7 working days to receive your order so i'm unsure where 16 days has come from as its only April 4th. Please bear in mind it is Easter weekend.
Our products are extremely high quality and fully branded, with 23% of our customers returning to purchase more styles, we've received nothing but positive feedback on our products and I'm confident you will see why when your order reaches you this coming week. I appreciate some consumers may be concerned about buying from China due to other companies selling poor-quality products, but thats simply not the case here.
I have tried to reach out to you via email to reassure you on some of your concerns but I haven't yet had a response. Please let us know that you're satisfied with your order when you receive it, and should you have any further questions relating to our products, logistics, shipping or quality - feel free to contact us via email on hello@dman.london
Thanks again!
Danny @ DMAN London