DM & Co. Homes Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often going above and beyond to provide support. Many highlight the exceptional service, noting how the team makes complex processes easy and stress-free. Reviewers appreciate personalized attention and clear, honest advice received throughout their interactions. Communication is consistently prompt, precise, and excellent, keeping customers well-informed at every stage. The team's efficiency and quick response times ensure queries are sorted swiftly. This dedication results in a reliable, smooth user experience, leading many to highly recommend the company.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the responsiveness, professionalism,... See more

User experience

Customers consistently note positive experiences with user experience, with many describing it as... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was told selling your house can be seriously stressful so i was over the moon with how our experience panned out. Ann was such a pleasure to deal with from start to finish. She sold our house before... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more


Company details

  1. Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

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4.9

All reviews

(524)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, Efficient, Trustful

I want to express my sincere thanks to DM & Co. and the entire team for their exemplary efforts over the past two months. I am more than satisfied with the service provided and wholeheartedly recommend DM & Co. to anyone seeking a reliable and trustworthy property agent.
I must also commend the exceptional work of Alex, a remarkable member of DM & Co. Alex's positive attitude, efficiency, meticulous attention to detail, and unwavering dedication played a pivotal role in closing the transaction within a mere two months. I'm grateful for his support to make the buying process remarkably smooth and stress-free as a first time buyer.
I also cannot ignore the contributions of back-office colleagues. From administrative assistance to facilitating seamless coordination between the seller and buyer, everyone I interacted with demonstrated a high level of professionalism and efficiency.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of our experience with DM&Co

I cannot speak highly enough of our experience with DM&Co. From the moment we contacted them, they made the entire process smooth and stress-free. They were incredibly knowledgeable about the market and were honest, open and realistic from the beginning.

Alex was an absolute pleasure to work with, he truly went above and beyond in every aspect of the process. From the very beginning, he was proactive, knowledgeable, and dedicated to getting our house sold for the best price possible.

Alex was always available to answer our questions and address any concerns we had. He worked tirelessly to market our property, his professionalism and attention to detail were evident throughout the entire process and we wouldn’t have been able to do it without him!

26 April 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much for this glowing review Tara! I’m super proud of the team, the hard work and effort that goes into each and every sale - this is highlighted by your comments and praise for Alex, who has done a great job! All the very best, Dominic 🙏🏻

Rated 5 out of 5 stars

Simply Delightful

From my first phone call to DM & Co. I knew they were going to be my agent of choice to sell our home. Ann Wood was the first person I spoke with at DM & Co. who set the tone for the entire agency. Her skill as an agent came to the fore and her knowledge ensured our home was appropriately priced for the market which allowed us to achieve the best price possible. Working with Victoria in the sales progression team was also a highlight of working with DM & Co. her tenacity allowed us to reach exchange of contracts in a timely fashion and moved us from sold to completed within 12 weeks.

19 April 2024
Unprompted review
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Reply from DM & Co. Homes

Steven thank you so much for your kind words. It is fantastic to read such a positive review that is in line with what we as a business set out to achieve on a daily basis. Sale agreed to completion in 12 weeks is excellent going in this market and credit to all of those involved! All the very best, Dominic

Rated 5 out of 5 stars

Excellent service

Excellent service, Victoria was amazing and gave 100% commitment to pushing our sale through.

19 April 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Melanie. One of the hardest parts of selling is getting it over the line! All the best, Dominic

Rated 5 out of 5 stars

A very professional company

I have just completed on the sale of my property and I want to say a big thank you to DM&Co. I primarily dealt with Evie and Victoria who kept me up-dated and informed regularly. From valuation to completion the whole experience was relatively stress-free. They also liaised with my solicitors and kept things moving along. I would not hesitate to recommend this company and would certainly use their services again.

19 April 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Angela. Creating a relatively stress-free environment in what is often a highly stressful one, can only be a positive! Thank you for your kind words. All the very best, Dominic

Rated 5 out of 5 stars

Top service both through sale and purchase

We sold our home with DM&Co Solihull and purchased our next home through DM&Co Dorridge. Staff across both offices were brilliant, very easy to contact and kept pushing to get our moved sorted despite two buyers pulling out and poor solicitors elsewhere in the chain.

I would recommend them to anyone in the local area.

5 April 2024
Unprompted review
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Reply from DM & Co. Homes

Stephen - thank you so much, selling with one and moving with another doesn't happen often! I am pleased to hear that the teams worked well together to achieve the desired result - it is so frustrating when buyers pull out and we are beholden to the rest of the chain. Pleased to see this one over the line! All the very best, Dominic

Rated 5 out of 5 stars

Very professional

From the initial enquiry to the final tenancy agreement and key collection both Evie Law and Chiara Gemeli-Williams were extremely helpful, knowledgeable and professional. Having never rented before they both made the process smooth and as stress free as possible. We would happily recommend DM & Co and thank the above for their help.

8 April 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much for your kind words, I am really pleased to hear that the lettings team made your journey as stress free as possible. All the best, Dominic

Rated 5 out of 5 stars

Excellent Service

Ann supported the process all the way. It was challenging at times, due to outside influences, but Ann kept the faith and professionally guided the sale through.

22 March 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Stephen. Keeping the faith is important in this game! All the best, Dominic

Rated 5 out of 5 stars

Thanks to the team for brilliant…

Thanks to the team for brilliant support in my buying of my house answered all my questions and moved the sale along quickly without issue.

Special thanks to
Victoria Stuart
Evie Law

28 March 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you for your kind words Patrick! Wishing you all the very best moving forward - Dominic and The Team 🙏🏻🙌🏻

Rated 5 out of 5 stars

Professional Service

A truly professional service from Matt P and Amy C for our property purchase and sale! A big thanks to DM & Co. for perservering to find us the right home!

11 March 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you CB 🙌🏻🙏🏻

Rated 5 out of 5 stars

The best in the town

I have been dealing with multiple agencies over the years, some good and some not really good. 

These guys are brilliant! There is an excellent balance of professionalism and friendliness with them. Their communication definitely exceeded my expectations, and I never needed to chase them up. They were happy to go above and beyond with a smile on their faces. 

5 Stars! 

15 March 2024
Unprompted review
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Reply from DM & Co. Homes

Ali, thank you so much for your kind words. It really does bring about a fantastic feeling knowing that the hardwork and effort that goes into every sale is producing feedback like this. Thank you for putting your trust in DM & Co. - all the very best, Dominic

Rated 5 out of 5 stars

Protracted sale and on their game

Great engagement throughout from initial valuation to sales lead and progression. Managed to balance encouragement and toughness to a buyer that was slow to exchange & complete after the accepted offer - buyer introduced numerous obstacles which created unnecessary delay. Excellent communications. Got there in the end.

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous customer support

I have been dealing with Evie, I can’t express how fabulous she has been! Being a newbie to the property world, can’t thank her enough for the information and help she has provided me with! Has made everything so clear to me, giving me confidence in searching for a new home!
Her customer service and attitude and attention towards her role is outstanding!

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service Our experience with D and M has been…

Our experience with D and M has been superb. We viewed lots of properties with Kathy Griffiths and her team over a 2 year period. Kathy has been fantastic , very honest and most importantly patient with us! We found our lovely home and everything went smoothly. The advice and help that we received exceptional. I always felt comfortable and easy to talk to Kathy and over time we have become friends I would highly recommend their services for anyone looking to buy or sell in Solihull.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Just completed the sale of my property…

Just completed the sale of my property with DM & Co. Homes. It was a very positive experience. Ann & Victoria were very proactive, always available & helping bringing the sale to completion. I would highly recommend the company for people looking to engage an estate agents.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

A very positive experience selling with D&M

A very positive experience selling a house with the Solihull team, in particular Evie who was always very supportive, very good in coming back to you and she was very friendly yet always professional. We had a great experience and her communication was great. Highly recommend using this team. Everyone was very good and very helpful. Thank you.

14 February 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much for your kind words - it sure is a team game and I am thrilled to receive such wonderful feedback. All the very best, Dominic

Rated 5 out of 5 stars

Great customer service

Thank you to the Solihull team for the amazing customer service they provided whilst selling our house . Huge thank you to Evie, your communication throughout the process was outstanding. Always at the end of the phone when we needed you . Excellent service!

22 February 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much Michelle, absolutely thrilled to receive such a wonderful review. Many thanks for putting your trust in DM & Co. - all the very best, Dominic

Rated 5 out of 5 stars

Outstanding Ann!

During a difficult market Ann Wood went above and beyond to help us secure a buyer for our property. It was a bumpy road and without Ann’s support and guidance it would not have reached completion! We cannot thank Ann enough for all of her help during this process! As soon as I spoke to Ann during an initial enquiry about a valuation I new DM&Co were the agent for us. Ann has a wealth of knowledge and experience and kept me sane throughout a stressful process! She is also extremely funny and lovely and you can really tell she cares about her clients. Outstanding customer service throughout! I Would not hesitate to recommend DM&Co!

11 December 2023
Unprompted review
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Reply from DM & Co. Homes

Thank you Charlotte, your comments have really hit home - it’s not what we do that makes us different, it’s how we do it - without the team there is no business. I’m so very pleased that you found Ann and that she got you over the line! All the very best moving forward. Regards, Dominic 🙌🏻🙏🏻❤️

Rated 5 out of 5 stars

Exceptional service, great people

Just picked up our keys and we have had nothing but exceptional customer service, genuine care and support from these guys. After being rejected from multiple properties and letting agents outright refusing to consider us for properties due to one of us being self employed and the other having a poor credit file, the agents at DM&co, specifically Harvey and Kate, listened to what we needed and our situation in order to support us through the letting process. We picked up the keys to our new property today, a place we hope for a good few years to come.
If you’re looking for an estate agent that care and have your best interests at heart, look no farther!
Thank you DM&co for your time, dedication and positivity!

15 February 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Ryan for such kind words - I am so pleased to hear of the success and I wish you all the best moving forward. If you need anything, please shout :) - best, Dominic

Rated 5 out of 5 stars

A good result in a challenging market

We talked to a couple of agents when deciding who to appoint to sell my late mother’s home. DM in the shape of Kathy and Elaine, impressed. They were very sensitive to the fact that we were selling in emotional circumstances.
They talked through a lot more ideas pre marketing to assess the best possible price. We were also kept well informed post viewings.
The market moving against us meant that we needed to revisit the asking price but we still achieved a sale price above the initial asking price suggested by a competitor.
Despite Elaine moving on Victoria picked up the file in a seamless way and with Kathy got the sale over the line in a firm and fair way to minimise any risk of last minute price chipping.
We wouldn’t hesitate to recommend DM&Co to anyone looking for a local agent.

14 February 2024
Unprompted review
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Reply from DM & Co. Homes

Tim - thank you for your review, I am really pleased that we were able to assist. I know that both Kathy and Elaine worked their socks off on this one. All the very best moving forward. Regards, Dominic

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