DMB Car Seats Reviews 

253
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, providing detailed advice and making the process of choosing car seats easy and reassuring. Many people highlight the outstanding service, noting quick responses, efficient appointments, and proactive support in resolving issues. Reviewers are very satisfied with the products, emphasizing the safety, comfort, and suitability of the car seats for their children. The personalized approach, including fitting advice and aftercare support, ensures children are safely and correctly positioned as they grow.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as fantastic, brilliant, and... See more

Product

Users describe positive interactions with product, expressing happiness with high-back booster seats and the... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and knowledge... See more

Response time

Customers had positive experiences with response times, consistently noting quick and helpful interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are more than happy with the lovely high back booster seat for our son. We had our very tall son’s axkid mini kid 4 installed by DMB car seats. I knew i’d definitely be purchasing our high back boo... See more

Company replied

Rated 5 out of 5 stars

Recently bought the Avionaut Cosmo from DMB Car Seats. Seat is perfect for our new born - really happy with purchase and reassured our wee one will be as safe as possible travelling in the car. I'm... See more

Company replied

Rated 5 out of 5 stars

We’ve used DMB car seats several times, and Deborah has been absolutely fantastic! She’s always quick to respond, offers helpful advice, and goes above and beyond to assist. When we encountered a... See more

Company replied

Rated 5 out of 5 stars

The service was so quick, from the message responses to availability of appointments and stock of car seats - everything was so efficient! The knowledge passed on was amazing and it's evident Deborah... See more

Company replied


Company details

  1. #5 of 94 best companies in Baby shop

Written by the company

Retailing and advising on the safest car seats to keep your children as safe as possible for as long as possible. IOSH certified, face to face installation and appointments around the Aberdeen and Aberdeenshire area, taking the stress out of car seat shopping. Remote installations throughout the UK with free advise and aftercare with all purchases.


Contact info

5.0

Excellent

TrustScore 5 out of 5

253 reviews

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5.0

All reviews

(253)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service with lots of great…

Excellent service with lots of great advice too. Deborah came to my house and we tried various car seats before selecting the right one for my daughter. She also advised on and adjusted my other daughter’s car seat to maximise space and legroom. Deborah is extremely knowledgeable about car seat safety and I know my twins are safe in the car having consulted and purchased from DMB. Highly recommend.

7 March 2024
DMB Car Seats logo

Reply from DMB Car Seats

You're welcome. Thanks so much for choosing to purchase with me and for the lovely review.

Rated 5 out of 5 stars

DMB Car Seats - 1st Class Service

The service we received from DMB Car Seats from start to finish was just absolutely fantastic. Deborah was extremely helpful throughout. She answered all my questions and made choosing a car seat so simple. She’s incredibly knowledgeable and professional. Thanks again Deborah.

27 February 2024
Unprompted review
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Reply from DMB Car Seats

You're welcome and thank you for the lovely review.

Rated 5 out of 5 stars

First Class

The expertise in showing the different options of car seats was fabulous also when our car seats arrived and they were fitted. I have 3 very happy boys and I'm also very happy with their seats. It really was first class service.

16 February 2024
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Reply from DMB Car Seats

Thank You Hayley. Always a pleasure helping to keep your little ones safe. I hope they all love their new seats.

Rated 5 out of 5 stars

Highly recommended

Deborah gave personalised advice, and couldn’t have been more helpful. Her knowledge and expertise was tangible, and really took the stress away from choosing the right car seat.

8 February 2024
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Reply from DMB Car Seats

Thank You Maia. I hope the twins love their new seats.

Rated 5 out of 5 stars

new car seat

We had a great experience with DMB. Deborah was very helpful and made it less stressful picking a new seat for our daughter. She’s also ready to answer any questions we have even after the seat has been installed. It won’t be long til we purchase another seat for our other daughter and I wouldn’t hesitate to buy from DMB again.

6 December 2023
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Reply from DMB Car Seats

Thank You Stacey. Really appreciate the review and so glad you are all happy with your new car seat.

Rated 5 out of 5 stars

Gives honest and tailored advice

Gives honest and tailored advice. Car seats are high quality and if local to the seller they will come and demo how to install.

5 February 2024
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Reply from DMB Car Seats

Thank You Helen. I'm glad you have found the service useful and benefitted from the process.

Rated 5 out of 5 stars

Amazing

Dmb car seats were absolutely fantastic! I was struggling to find the right car seat and very glad we went with DMB because she helped us pick the right seat that would work for us now and in the future. I will definitely use her again when the time comes to get my son his next seat.

21 January 2024
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Reply from DMB Car Seats

Thank You so much Ellie. Always happy to help keep your little one safe throughout their car seat journey.

Rated 5 out of 5 stars

Brilliant experience

Brilliant service from start to finish. Choosing a car seat is a minefield but Deborah has so much knowledge and made the process so much easier. Our seat was delivered extremely quickly and we have Deborah on hand to help us with future adjustments with the seat. Would definitely recommend

24 January 2024
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Reply from DMB Car Seats

Thank You Keely. I'm so glad i was able to help and keep your wee one safe for years to come.

Rated 5 out of 5 stars

5* service for sure.

5* service for sure.

Deborah came to me to try out a variety of seats with my 4month old baby, she was happy to try out multiple seats in my car and answered all my questions. We had a fit check in my infant carrier where I was given a few pointers on how to make the fit safer as that was what I was using a the time.
Ordering was easy and she came back to install too. Deborah was also more than happy to give a demo install into my patner's car before fitting the new seat into my car and giving us a run down with baby.

Over all very polite, professional and informative. Never felt rushed or pressured and I will definitely recommending DMB car seats every chance I get.

25 January 2024
Unprompted review
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Reply from DMB Car Seats

Thank You so much Kimberly. So happy I was able to provide a great service for you, and that through the seat selection process we were able to choose the right one to fit your baby and your needs.

Rated 5 out of 5 stars

100% 5star customer service

Ordered car ponchos both for my granddaughter and to use with my car seat as a childminder. The customer service went above and beyond as text me to inform me a colour choice was now out of stock and asking if I would like to choose another. Then text again to inform me both were in stock and being shipped the following day. Wish all business’ had this ethic!!

21 January 2024
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Reply from DMB Car Seats

Thank you so much Sue for your lovely review. It means a lot to a small business.

Rated 5 out of 5 stars

Excellent.

Excellent.
Very friendly and efficient and will have no hesitation on recommending them to others,

9 January 2024
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Reply from DMB Car Seats

Thank You very much Christine. I'm glad you have had a good experience.

Rated 5 out of 5 stars

Great advice

Great advice, came to our house which made it so easy and convenient for us.

8 January 2024
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Reply from DMB Car Seats

Thank you for the lovely review Millie. I'm glad you've found the service beneficial.

Rated 5 out of 5 stars

Very knowledgeable and provided…

Very knowledgeable and provided personalised advice to make best use of our current car seats and get the perfect fitting new seat for our daughter. Advised of offers on and pricing was also competitive with other sellers plus you get a personal fitting too.
Wouldn’t hesitate in using again.

29 November 2023
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Reply from DMB Car Seats

Thank You Mikaela for your lovely review. I'm so happy you were pleased with the service and we were able to find a seat for your daughter.

Rated 5 out of 5 stars

Worth her weight in gold

Deborah is very knowledgeable in what she does. She spent time in showing us to seat in and putting child in the seat correctly. I have peace of mind my child is safe travelling in the car.

23 November 2023
DMB Car Seats logo

Reply from DMB Car Seats

Thank you Claire. So happy you found the service beneficial and we managed to find a safe solution for your wee one.

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