DNA Diagnostics Center Reviews 867

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

If I could rate the business as a zero, I definitely would. Customer service here is nonexistent and the competence level of the staff is a triple zero. My son and I had our paternity testing complete... See more

Rated 1 out of 5 stars

ReliaGene was closed down due to fraud and this place will be next. This is where rich men go to sweep a child under the rug for thousands of dollars. He was walking out me and my son walking in test... See more

Rated 1 out of 5 stars

Absolute incompetency and lack of liability. AVOID AT ALL COST!!! After years of turmoil and testing in multiple labs for prenatal paternity, this company is an absolute garbage! Not only they have... See more

Rated 1 out of 5 stars

This place is a complete shit show! Their sales department answers the phone but knows nothing about their testing. After you pay it’s next to impossible to reach anyone unless you have over a... See more

Company details

  1. Diagnostic centre

Written by the company

Our mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

867 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast and easy

Fast and easy! I was so impressed with how easy this was. I loved how I got an email when the samples arrived to them and had my results in a couple of days! So nice not to have to take 4 dogs to the vet too!

14 December 2020
Rated 4 out of 5 stars

I recently did a prenatal paternity…

I recently did a prenatal paternity test through DDC. They took the alleged fathers buccal sample and my blood sample. The results came back how I wanted them to, he was 99.9% not excluded as the biological father. I was so happy but I’m worried. The results were supposed to be run twice but I got my results back quickly WITHIN 2 DAYS of sending in the samples, so I feel like just because it was a “personal knowledge” test and I didn’t provide our names or want any legal reasoning, my test was rushed or made up. I’ll find out when it’s born I guess.

9 December 2020
Unprompted review
DNA Diagnostics Center logo

Reply from DNA Diagnostics Center

12/10/20: Thanks for testing with us! A prenatal-paternity case can definitely be completed in just two days, if we have space left on the plate for that day and the samples arrive and are processed before that plate is started. All reports for tests are double-checked before they are sent out as well. No test is ever rushed. Once samples arrive at the lab, the process is exactly the same for non-legal tests as they are for legal tests, and you can be assured your test received the same excellent care and accurate diagnosis as a legal one. If you have more questions, you're welcome to reach out to us directly via Facebook Messenger: https://www.facebook.com/DDCPaternity/

Rated 4 out of 5 stars

Full color panel

I did not get what I call a full panel. I did not get Merle results.

21 November 2020
DNA Diagnostics Center logo

Reply from DNA Diagnostics Center

Hi! For inquiries about your test, contact our Pets & Vets department directly at 800-625-0874 or you can email contact@vetdnacenter.com. One of our team members will be happy to discuss results with you.

Rated 5 out of 5 stars

My go to lab!

I have been using DDC for a number of years. Their customer service, prompt results and ease of use forms keep me coming back over and over. Thank you for all you do! A faithful customer that keeps coming back. Joyce T.

19 November 2020
DNA Diagnostics Center logo

Reply from DNA Diagnostics Center

Thanks so much, Joyce. That means a lot!

Rated 5 out of 5 stars

Fast results and great customer service!

I am amazed at the incredibly short turn around time DDC is able to give offer in getting test results back to their customers once they have received the DNA samples. In addition, they give absolutely fabulous customer service each and every time I call them with a question. Thank you, DDC!

18 November 2020
DNA Diagnostics Center logo

Reply from DNA Diagnostics Center

Thank-you so much, Gail. We'll keep doing our very best to earn your trust.

Rated 4 out of 5 stars

I recently did the non-invasive…

I recently did the non-invasive paternity test. I have reached out via email & fb messenger also called a few times after reviewing my results just for reassurance that they are indeed correct. They are always kind and reassuring that yes my results are 100% accurate and that I will not need to retest after birth. I am due soon and can only hope that the test is as accurate as they say. Overall my experience with the company has been good. From the testing setup to my non-stop questions after my results, they’ve always been kind and understanding. I will try to remember to update for other mommies after I have my son 🤞🏼 But honestly don’t see why the results would be any different. Thank you DDC!

17 November 2020
Unprompted review
DNA Diagnostics Center logo

Reply from DNA Diagnostics Center

Thank you for your kind words. All the best of health to you and your little one. :-)

Rated 5 out of 5 stars

Professional & Efficiant

A prompt, consistent, reliable & professional service.
Excellent value for money.
Betsy, who answers the phone is super obliging & efficient. She is a pleasure to speak to.
I can highly recommend DDC

16 November 2020

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