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Dobell Reviews 

49,103
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,812 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material and craftsmanship. Many people highlight the efficient and fast delivery services, often receiving their orders promptly and well-packaged. The overall service, including easy ordering and smooth returns or exchanges, also receives widespread appreciation from consumers. However, some customers also noted occasional issues with delivery, such as packages being left in unsuitable locations or not arriving as scheduled. A few people mentioned instances where items were delivered to incorrect depots or experienced delays with paid next-day delivery services.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and value... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast dispatch and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as fantastic, efficient, and... See more

Order

Clients share positive opinions on order, highlighting an efficient ordering, delivery, and returns service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had trouble finding my husband a 3 peice suit On the highstreet. Then my son found your site We ordered jacket, trousers, waistcoat in his size all available. it's excellent quality beau... See more

Company replied

Rated 5 out of 5 stars

Great quality tuxedo 3 piece suit for an unbeatable price. The fit from the size range was as per size. Only issues were the arm length and trouser length which required shortening. I had these adjust... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish, the suit was slightly too big (my fault ordering the wrong size) but very easy and free to send it back and exchange for a smaller size, which fits perfectly, a... See more

Company replied

Rated 5 out of 5 stars

I actually only came to Dobells out of curiosity to look at the product a third party shop was selling. As it happened Dobells were cheaper (incl. delivery) and gave more product information than t... See more

Company replied


Company details

  1. #44 of 236 best companies in Men's clothes shop
  2. #20 of 74 best companies in Clothing supplier
  3. #2 of 12 best companies in Formal Wear Shop
  4. #7 of 28 best companies in Plus Size Clothing Shop
  5. #6 of 30 best companies in Formal menswear shop
  6. #2 of 20 best companies in Wedding Shop

About Dobell

Written by the company

At Dobell, we get it. Looking good shouldn't be a hassle or break the bank. Whether you're prepping for a big event or just want to step up your everyday style, we offer stylish, well-made menswear that feels great to wear – without the big price tag.

Our Story:

It all started with a simple idea: why rent a tux when you can own one for less? Our founder, Mike, spotted a gap - great tailoring should be within reach. What began as a side hustle grew into a brand dedicated to helping every man look his best, whatever the occasion.

We’re proudly online-only, skipping the high-street markups to bring you quality tailoring at prices that make sense. No middlemen, no stress—just sharp, accessible style delivered straight to your door.

Made for Real Life

We take classic tailoring and make it work for today. Think well-cut suits, timeless styles, quality fabrics and a full range of sizes – all designed to be worn, so every man can find his perfect fit. From tuxedos to tweed, we've got you covered for weddings, work, and everything in between.

Our Mission: Confidence and Doing Good

Dobell is about helping you feel confident in what you wear. We also believe in doing business the right way:

Style for Everyone: Great tailoring, inclusive sizing, without the inflated price tag. Teamwork: Investing in our team and partners, supporting creativity, and having fun along the way. Responsibility: Taking steps toward better sourcing, sustainability, and less waste. Customers First: Making it easy to find the perfect fit, every time.

Looking Ahead: A Greener Future

We know fashion's impact on the planet, and we're committed to doing better. We've already made changes, like reducing plastic packaging and using energy-efficient lighting. We know there’s more to do, and we’re working on it.

We’re here to help you dress well, feel good, and get on with life. Join us!

About Dobell

Written by the company

The UK’s Biggest Formalwear Range
More styles, more choice—whatever the occasion.
For Every Man
Inclusive sizes—looking good should be for everyone.
Great Quality, Honest Prices
Premium designs, rigorous quality control—at prices that beat the biggest names.
Customer Service That Works
Helpful, reliable, and award-winning.
Next-Day Delivery
Need it fast? We’ve got you covered.
Easy Returns & Exchanges
Wrong fit? Changed your mind? No problem—60 days to swap or return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

49k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(49,103)

1,784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent choice and great quality at a…

Excellent choice and great quality at a fair price. Very efficient ordering/delivery/returns service.

7 July 2026
Dobell logo

Reply from Dobell

Hello Philip

Thank you for your kind words!

We are really happy to hear this and if you are looking for menswear in the future you know where to find us!

Have a great weekend!

The Dobell Team

Rated 5 out of 5 stars

Fast and speedy and great selection of…

Fast and speedy and great selection of suits. Great quality

3 July 2026
Dobell logo

Reply from Dobell

Hello Conor,

We are really pleased to hear that you have been happy with your purchase from us.

If you need anything in the future you know where to find us.

All the best,

The Dobell Team

Rated 4 out of 5 stars

Excellent delivery service

Excellent delivery service

3 July 2026
Dobell logo

Reply from Dobell

Hello Harish

Thank you for taking the time to share your shopping experience.

We hope to see you back on our site in the future.

Have a great weekend!

The Dobell Team

Rated 5 out of 5 stars

Great product turned up on time.

Great product turned up on time.

9 July 2026
Dobell logo

Reply from Dobell

Hello Andrew,

Thank you for sharing your shopping experience and if you need anything in the future you know where to find us.

All the best,

The Dobell Team

Rated 5 out of 5 stars

Excellent customer Service and very responsive to emails

An easy company to order from and were very responsive to exchanges that were required to due incorrect sizing on our part. Would definitley order from again. Excellent customer service and great quality suits. Thank you

9 July 2026
Dobell logo

Reply from Dobell

Hello Katy,

Thank you for your kind words.

We are looking forward to welcome you back on our online shop in the future and if you ever need help with anything our friendly customer service team is here to help.

Best regards,

The Dobell Team

Rated 5 out of 5 stars

All good service

9 July 2026
Dobell logo

Reply from Dobell

Hello Olu,

Thank you very much for taking the time leave a review.

We are really happy to hear that you have been happy with the service.

Have a good weekend!

The Dobell Team

Rated 5 out of 5 stars

Great waistcoat

Great waistcoat. Very sppedy delivery Thank you

30 June 2026
Dobell logo

Reply from Dobell

Hello Patrick,

We are pleased to hear that you have been happy with your order from us.

If you are looking for menswear in the future you know where we are.

Have a good weekend!

The Dobell Team

Rated 4 out of 5 stars

Products good and size as expected

Products good and size as expected, expensive delivery options. the click and collect option would not work for us.

1 July 2026
Dobell logo

Reply from Dobell

Hello,

Thank you for taking the time to share your experience.

We do offer a wide selection of delivery options.
This includes home delivery or delivery to a collection point.

We are constantly looking how to improve our service for our customers, and this includes pricing and services.

We hope to see you back in the future.

All the best,

The Dobell Team

Rated 5 out of 5 stars

Very reliable service

Very reliable service. Changed my purchase for another size with no issues and no extra postage. Also very happy with quality of goods, excellent vfm

7 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Awesome Communication and delivery was…

Communication and delivery was extremely fast and efficient

7 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Quality Suit

My suit is for my daughter's wedding. It fits well and is good quality. Very happy!

7 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great product

Firstly, the waistcoat I bought was great quality and value.Secondly the service and delivery was first class.I would recommend Dobell

7 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great quality waistcoat

Great quality waistcoat. Arrived quickly. Would recommend

6 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Suit is good quality, excellent customer service

Suit is good quality, really good fit. Customer service is excellent. I ordered the wrong size, it was a free return. Posted it back in the Monday, the replacement jacket arrived on the Friday. Brilliant service.

6 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 3 out of 5 stars
Dobell logo

Reply from Dobell

Good morning Christopher,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

I have passed this onto the design team.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Thank you

Thank you - great service

6 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

delivery was on time and I was very…

delivery was on time and I was very happy with the quality of the items I ordered Thank You

23 June 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Made out of great fabric and great…

Made out of great fabric and great fitting 👍🏽

28 June 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

I'm very happy with the jacket

I'm very happy with the jacket . The fit is perfect. The material and the workmanship is excellent. I will most definitely buy from you again
The delivery was also very promed

5 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Love my suit. Fantastic service from start to finish

Fantastic service from start to finish, the suit was slightly too big (my fault ordering the wrong size) but very easy and free to send it back and exchange for a smaller size, which fits perfectly, and arrived right away. Great quality suit, Im very happy with it, especially for the fantastic price.

3 July 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

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