Clicked option for “free 7 day trial” and was charged $49.95 at the end. So misleading, not transparent. Do not use. Update: the confirmation email went to spam. The initial link is misleading as... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to use. Quickly combined multiple jpg files into one pdf, even let me rearrange the order of the jpg files before finalizing the pdf. Easy to cancel the trial period too.
Company replied
I chose this site because it seemed to offer the tools I needed for my particular document. I had difficulty with this program. Although it did not work for me and my document, that’s not to say tha... See more
Company replied
Be aware that you must cancel Document Genius (DG) before the trial period ends or auto-billing will occur as in the contract you entered by using a trial period. Although with my initial contact wit... See more
Company replied
Company details
Written by the company
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Contact info
United States
- documentgenius.com
4.0
Great
272 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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The application enabled me to quickly compress the size of a document
The application enabled me to quickly reduce a 27Mb document to 14Mb which allowed sending the document via email.
15 April 2026
Unprompted review
Very Easy to use and helpful in…
Very Easy to use and helpful in drafting legal documents
16 April 2026
Unprompted review
not streamlined
I wish the excel conversion was a bit more streamlined. It converted my file into too many tabs and separated categories so I still had to do a lot of manual cleaning.
15 April 2026
Unprompted review
Wasted Time
If the PDF is not a specific the software will not convert it or allow modification
16 April 2026
Unprompted review
Reply from Documentgenius
We are truly sorry for the frustration and the wasted time. We know how disappointing it is when a tool doesn't work as expected for your specific project. Our software has strict formatting requirements to ensure document accuracy, but we clearly missed the mark on making this a smooth experience for you.
We would love to see if we can manually assist you or troubleshoot the file. Please reach out to us at support@documentgenius.com and we’ll see exactly what we can do to help.
I received the wrong form.
13 April 2026
Unprompted review
Reply from Documentgenius
We are very sorry to hear you received the wrong form. We know how important it is to have the correct paperwork for your specific needs.
You can always browse and download different versions directly from our document library to see if a different template fits your requirements better. If you’re still having trouble finding the right one, please reach out to us at support@documentgenius.com. We’d be happy to help you locate the exact document you need!
It helped with providing a lease but I…
It helped with providing a lease but I don't regularly need this service.
14 April 2026
Unprompted review
Reply from Documentgenius
Thank you for your feedback! We’re glad the lease template was helpful for your needs. We appreciate you giving our service a try!
Reply from Documentgenius
Thank you for your feedback! We’re glad you’re enjoying the product. We appreciate your support!
This site is really a genius for people…
This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend this site.
13 April 2026
Unprompted review
Reply from Documentgenius
Thank you for your wonderful feedback! We’re glad the platform helped you handle your needs efficiently and affordably. We truly appreciate your recommendation!
A convenient and easy to use site
A convenient and easy to use site. Worked wonderfully, but I don't have the document needs for a subscription. But if I did, this would be the site I would use.
9 April 2026
Unprompted review
Reply from Documentgenius
Thank you for your thoughtful feedback! We’re glad you found the site convenient and easy to use. We appreciate you keeping us in mind for future document needs!
Reply from Documentgenius
Thank you for your feedback! We’re glad it was a big help and easy to use. We appreciate your support!
the help i recieved from Lea was great
the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free trial and then hoping they do not notice the money leaving their account. I just wanted to compress a pdf, I do not need any of your other services, and if I could have just compressed the pdf myself I would have.
14 April 2026
Unprompted review
Reply from Documentgenius
Thank you for your feedback—we’re glad to hear Lea was able to provide great support and we’ll be sure to share your kind words with her.
We also understand your concerns regarding trial subscriptions and appreciate you sharing your experience. Our goal is to be transparent about pricing and provide value, even for short-term needs like PDF compression. Your feedback is important and helps us improve.
Very helpful and very easy to use
14 April 2026
Unprompted review
Reply from Documentgenius
Thank you! We’re so glad we could make things easy for you. We appreciate the kind words and are happy to hear the service was helpful!
The ease of accessing and editing
The ease of accessing and editing and it was short and sweet
13 April 2026
Unprompted review
Reply from Documentgenius
We love hearing that! Ease of access is a huge priority for us, and we’re thrilled the service met your needs perfectly. Thanks for the great feedback!
Great experience
Great experience. Provided everything needed to complete my Task. Will use in the future.
14 April 2026
Unprompted review
Reply from Documentgenius
Thank you! We’re thrilled we could help you get the job done. We look forward to being your go-to resource for your future projects!
Great
Has a lot of templates you can use. It was super easy and understanding. I honestly used it for a room agreement and this made it a lot easier to get done. i would 100% recommend for any documents you need to make.
13 April 2026
Unprompted review
Reply from Documentgenius
That is fantastic to hear! Our goal is to make professional documents accessible for everyone, and we're happy we could help you get that agreement done quickly. Thanks for the support!
Could not print and family already has…
Could not print and family already has form
13 April 2026
Unprompted review
Reply from Documentgenius
We are so sorry for the trouble you had with printing. We know how important it is to get these documents ready for your family. Please reach out to us at support@documentgenius.com so we can look into this and make things right for you.
I couldn't edit the final invoice
I couldn't edit the final invoice. It never totaled my bill.
13 April 2026
Unprompted review
Reply from Documentgenius
I’m so sorry for the frustration. An invoice that doesn’t total correctly is a major issue, and we want to fix this for you. Please reach out to our support team at support@documentgenius.com so we can manually correct this and ensure your billing is accurate.
Quick and Easy!
Quick and easy process. With all the issues you face with trying to take over assets legally, this website made It extremely easy and to the point!
13 April 2026
Unprompted review
Reply from Documentgenius
Thank you for the feedback! We know how complex and taxing legal asset management can be, so we’re glad we could make this part of the process easier for you. We appreciate the support!
It was easy to use and well laid out
It was easy to use and well laid out. It made for a quick job that needed to be done and it all went well. Thank you!
12 April 2026
Unprompted review
Reply from Documentgenius
Thank you! We’re so glad our layout made your task quick and easy to complete. We appreciate the kind words and are happy everything went well!
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